Apple store says ipod mini not working b/c not using usb port 2.0 - true?
My ipod mini (a year old) is frozen/can't be charged. Apple store guy said because I've been using usb port 1.1 and that it is supposed to be used with usb port 2.0. Tells me won't send in for replacement (out of warranty anyway) unless I first update my computer with USB 2.0 card. Is this true?
It's better to use 2.0 because it's faster.
Try resetting it, hold the center [select] button and the menu button until the Apple logo appears. or let the battery die, and then plug it in.
Similar Messages
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Do both of Apple Store's iPod power adaptors work with the new Touch 2G?
Hi,
Many thanks in advance for your attention.
Looking to to get an Apple USB power adaptor for the iPod Touch 2G.
In the Apple Store, two are listed, one smaller (and newer) than the other. In the newer one, the prongs are not retractable; in the larger (older) one, they are.
1. Does anyone know if the larger (and older) power adaptor works with the iPod Touch 2G USB-only interface?
2. I know that many power adaptors and speakers and car adaptor sets, etc. in the past had a combo Firewire/ USB power interface. That is why the new iPod Touch 2G (or iPhone 3G) does not charge up or power up with these speakers and chargers, etc. (Speakers such as the original Bose Sound Dock).
3. Is it true that the older (larger) power adaptor works better in all kinds of power situations (different outlets, etc. in different countries); that the older (larger) power adaptor is more travel-versatile? The Apple store perhaps notes a difference, noting that the newer power adaptor works only with USA-style outlets. I see no such note with the older adaptor.
4. Finally, does anyone know of a USB-only interface that would work with the iPod Touch 2G that is not Apple's (and perhaps not as insanely priced)?Many thanks for further clarifying.
I don't know 100% for sure that the Apple USB cable for the iPod Touch is different than the Apple USB cable for the iPod Touch 2G.
But:
I have read (somewhere) that the tiny pin connectors are different. That is why an iPod Touch 1G could be charged by (for example) a Logitech mm50 Speaker set and an iPod Touch 2G cannot.
An iPod Touch 2G can still connect to the Logitech mm50 Speaker set. It will still play and you will hear music. But it is no longer charging. And I have read of iPod Touch 2Gs getting very hot in these cradles. That can't be good for the poor iPod in the long run.
So for the Apple USB power adaptors to work, (which both came out before the iPod Touch 2G), they must have some override or blocked pin if they can work with both generations of iPod Touches. -
Camera not working when plugged into certain USB ports
I just purchased a Creative Live! Cam for use on my dual G5 running 10.5. When I plug the camera into the USB port on the front of the Mac, it works fine with iChat.
However, when I plug it into the back of the monitor (older style Cinema display), it says it is in use by another application.
Any idea how to resolve this? The cable isn't terribly long and the machine is several feet away from the monitor, so I'd like to use the ones on the monitor. (Obviously it gives a power-error message when plugged into the keyboard, which is normal).
ThanksSeems like it is a USB 2.0 or not problem
10:38 PM Saturday; August 23, 2008 -
Format and Partition Task Sequence Not Working As Exprected When Using USB Media
Task looks like this.
Had been working on PXE based task sequence, but when I use USB media, it only makes a single partition that is around the size of the USB thumb drive.
How does this need to be changed so that it makes a C drive partition that is 80% of the total local disk space and a D drive that uses the remaining disk space when using USB boot media?If you choose to create a "custom" partition configuration like the one above, then you are responsible for creating any extra required partitions like a BitLocker boot partition.
Additionally, if you are deploying on a uEFI machine, then you will also need to create the correct uEFI partitions.
Generally I discourage creating extra partitions.
Keith Garner - Principal Consultant [owner] -
http://DeploymentLive.com -
My pages on my iPad is updated. it is not on my computer but apple store says it is installed
Hi OK my iPad has the latest/greatest version of ios - Mavricks? Anyway, we bought out iMac in the spring and I installed Pages. It apparently is so out of date that the new doc I created on my iPad can not talk to my iMac. Apple Store says that Pages is installed. Under general settings there is nothing to update. Ah...what do I do to get the docs to work? I don't have time (or energy) to spend hours on this.
Thank you wizzards of computerland for your help.If you look in the Applications folder do you see Pages? If so, that should be the new version. Launch it and try to open one of your existing Pages documents.
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Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
ThanksPersonally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version. -
How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer
You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
I updated my Apple Iphone 3GS this morning and now my charger will not work. I can use my boyfirends just fine but mine will not worl at all. Why is this and is there anything that I can do?
Something is wrong with your charger or cable.
If it works with another charger, then it is not the iphone -
IPod mini only works with car charger!
My iPod mini only works when it is plugged into a car charger. It is 4 months old. It does not work (frozen - no response or display at all) on its own, or plugged into the AC charger, or the USB connection on the computer. I have tried the reset procedure several times and with different power connections with no results. The iPod seems perfectly fine when using a car charger otherwise nothing! Whats going on!!?!?!
Anyone else with this problem??Try to reset it.
Press and hold the MENU and CENTER buttons - at the same time - until you see the Apple logo. This should take about 6 seconds. Also, you want to do this procedure while your iPod is connected to your computer. Ipods are supposed to work with USB port cable and AC Adapters, not only car chargers.
If this doesn't work, then try to update it using iPod Updater software. Open iPod Update, plug in your iPod to your computer and wait until the software recognizes it. Once it does, you should be able to click on the "Update" button. If you can't, click "Restore" -
My ipad 1 is stuck on IOS 4 as these IOS 5 update instructions do not work. When I use itunes update the software looks for an IOS 5 software update file and the apple site doesn't seem have one anywhere!
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez help
Try this article if you haven't already
This is the only possibility that came to my mind when reading about your issue:
"If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted" -
Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.
Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there -
When I set up my Macs, there were 2 sign-up names - 1 I created and the other was "Ghost". The Apple store says that takes up 50% of my hard drive. Can I kill "Ghost"? Do I just delete it?
Thanks for your help!Hello Blisshous,
It sounds like you have a user account named Ghost, that you want to delete all content from and remove from the computer. This article will help you do that named:
OS X Lion: Delete a user account
http://support.apple.com/kb/PH3867
Choose Apple menu > System Preferences, and then click Users & Groups or click Parental Controls.
Click the lock icon to unlock it, and then type an administrator name and password.
Select the user account you want to delete, and then click Delete below the account list.
Do one of the following:
Select “Save the home folder in a disk image” to save the folder as a disk image in /Users/Deleted Users/.
Select “Don’t change the home folder” to leave the home folder in /Users/.
Select “Delete the home folder” to remove it from the computer. If you want to prevent programs that read raw data from retrieving any files, select “Erase home folder securely.”
Click OK.
Keep in mind, if you remove the user and delete the data, without Time Machine you will not be able to restore any data from it in the future.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Does the Apple store fix ipods?
Do Apple stores fix Ipods or do I have to mail it to Apple? I don't have a warranty and my ipod is kinda old. I'm kind of apprehensive to mail my Ipod somewhere. Do they give you a estmate or do they do the work and charge you?
Thanks.No, they wouldn't fix it at an Apple store. You could send it in but out of warranty service from Apple is very very expensive. Quite frankly it would be more cost effective to buy a new iPod.
You could try a 3rd party site such as iPodResQ.com
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