Apple store won't open on iPad?

Since I had the new software update my apple store won't load.

Try quitting the App Store completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that didn't work, try this. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
You can also try rebooting your router. That may help. Unplug it for about 30 seconds and then plug it in again.

Similar Messages

  • HT1689 Apps and app store won't open on iPad

    Why won't iPad apps or app store open on iPad?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • App Store won't open on iPad

    I can't get the App Store to work on our iPad - it's just a white screen. I've tried rebooting but it doesn't make any difference. iTunes works fine - it's just the App Store. What's going on? This iPad is brand new and all software is up to date.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • The apple store won't open on my itunes and I have a mac

    Hey there,
    So, after I updated my itunes on my mac book I no longer can access the itunes store.

    Hi sdreelan,
    Thanks for using Apple Support Communities.  If you aren't receiving a specific error message, this article has some good troubleshooting for iTunes Store connection issues:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    - Ari

  • After upgrading to itunes 10 store won't open

    itunes ran great, have two ipods and 1 ipad2 syncing easily.
    upgraded to itunes 10.5, and now itunes store won't open, and ipad won't sync.
    did the new upgrade today, hoping that would fix it, but no joy.
    please help. very frustrating.

    Hi(Bonjour)!
    I had the same issue yesterday after this installation - upgrade over FCE 3.0.1 .
    FCE 3.5 simply won't open, but livetype and soundtrack were okay.
    So I've followed Apple"s support link to remove JUST the newly installed FCE 3.5 (not livetype and Soundtrack nor media associated to those 2 applications) :
    http://docs.info.apple.com/article.html?artnum=301182
    and after a installation of FCE 3.5 only, everything work now perfectly.
    So I think it's a better way to uninstall prior version of FCE before installing 3.5 (the installation way, not upgrade way).
    Make sure to have your original serial number (not the previous upgrade one). For me, the upgrade serial number of my 3.0 copy did not worked, I had to use the original full package number of my 2.0.1 version).
    Good luck to anyone who bought the 3.5 upgarde version.
    Michel Boissonneault

  • App store won't open on my ipad?  Any ideas?

    app store won't open on my ipad? I've tried everything suggested by Apple Support but still no luck.  Any other ideas??

    What have you tried ? e.g.
    - closing the app via the taskbar : from the home screen (i.e. not with the App Store app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar
    - logging out and back into your account via Settings > iTunes & App Stores
    - a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I just updated my iPad with os7.0.4 now the apps store won't open

    I just up dated my iPad 2 with os7.04 and now the apps store won't open
    Help?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • Ipad Air 7.0.4 - Apple Store laggy when open image

    Ipad Air - Apple Store laggy when open image of app/game. IOS 7.0.4 - Am I the only one with this problem?
    When I try to open a image of an app in app store, it opens up very laggy and when I press "ok" it closes very laggy too..
    this lag is only at this screen.. when I open an APP in app store, and go to see its images... the animation of open/close the image is laggy.

    I do have the. Same prob.. And a lag only when I pinch the screen . Not when I press home button

  • Apple Configurator won't open.

    I am teacher using a class set of iPads for the first time. I had hoped to use Apple Configurator to sync iPads and manage everything.
    When I first tried, I got the message during the Prepare stage that the Apple ID wasn't authorized. I authorized the MacBook Pro OSX I am using to use the Apple ID I wanted so that worked. Then, I got the error message during the Supervise stage that it cannot install app. I never figured out which one after some trial and error.
    But, NOW Apple Configurator won't open - it says the file might be corrupted, truncated, or in an unexpected format. How can I totally get rid of a file and start again?
      I've tried moving to the trash, emptying the trash and then reinstalling. I've tried restarting my computer. I've tried using both of my iTunes accounts to get it from the App Store and every time I try to open it, the same error message comes up. Is there some temporary or other file that I need to get it out of in order to start new?
    Thanks for your help.

    You can try completely deleting your configurator data folder. This should reset the app to a clean state, but you will lose all device and user data.
    For Configurator 1.2 or later, delete the folder ~/Library/Containers/com.apple.configurator
    For Configurator 1.1 or previous, delete the folder ~/Library/Application Support/com.apple.configurator.

  • My itunes store won't open and i don't know what to do.

    please help!

    Hi...
    My itunes store won't open
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    And try here >  Can't connect to the iTunes Store
    edited by:  cs

  • Windows XP - iTunes Store won't open?

    I have Windows XP on my laptop and I installed the latest iTunes update on Monday and since then I have not been able to get to the iTunes store. It tries to load but stops and then the screen in just white. I don't know if it has to do with the new update or what because before this, I never had any problems with accessing he iTunes Store.

    So. I've been having the same problem too. And it's been unable to reach the store for quite a while. And on and  on and on. The reason I'm posting is to offer up some sort of hope to get back to the store. This is the second time I've installed a "current" iTunes version and the 2nd time the store won't open. The first time, I found a solution here  that I can't seem to find anymore. As best I can remember - and that's the thing, I don't remember the step by step process entirely - I first had to rename the extensions on my iTunes library so that my current version couldn't read it. Then I had to unistall each and every program that  had to do with Apple. iTunes, iTunesHelper, Bonjour, and there's at least one more, Push I think and maybe more. Thing is, the original poster of the solution I used back  then had a specific order in which to uninstall the programs, and  I cannot remeber it. At any rate, once  I did those things, I then sought out the last known working version of iTunes that could access the store. I installed it, changed my library extensions back, and viola, it actually worked. Thing is, I trusted that the problem would  be a one time thing and Apple wouldn't let it happen again - so I went ahead and updated once the 2nd version of 10.4 came out. And darn it if  I'm not back here again. Anyway. The rough answer to the problem is to roll back your iTunes version to the last one that worked. I don't necessarily suggest you try to roll back unless you know step by step how, I just wanted to post something because I keep coming to these forums and  no one has an answer and I can't seem to find the one I used before but wanted you to know that there is one in here somewhere, or there used to be, and it works.
    One caveat: This is assuming you know it's not firewall and you know "yes, my computer is connected to the internet" - in other words you've checked all the basics and you really just know it's iTunes.

  • My iTunes Store won't open

    My iTunes store won't open. And I keep getting pop-up windows saying they can't identify the server (there are 4 different servers that pop up)
    I am unable to reset my cache also.  Thanks.

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W.

  • Can't access itunes store. no error message but store won't open at all. any ideas? thanks

    can't access itunes store. no error message but store won't open at all. any ideas? thanks

    i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.

  • Pages won't open on ipad 1

    I am trying to access an excel file in my dropbox, but pages won't open on IPad 1. Any ideas? I shut it down, then turned back on. No difference.

    Double tap Home button and delete Pages from multitask-bar.
    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.
    Try again with Pages.
    If no joy, delete Pages and redownload again.

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