Apple Support Communities / iBooks / iBooks for iOS Videos in iBooks don't start while mirroring with AirPlay since iOS 8 update

Since the iOS update to iOS 8 the iBook I sell in the iBook-store don't play any Video while mirroring with AirPlay. It´s not even starting the video via AirPlay if I push play. If I start the video with the "open-gesture" with two fingers it starts - but only the sound. Since this is a schoolbook the AirPlay mirroring of Videos is quiet important to me. With iOS 7 everything worked fine. Even if export my iBook from iBooks Author on my computer everything works fine. But if I upload it via iTunes Producer and download the book from there store (like a regular costumer), it doesn't work anymore. I've checked the specs of all my videos - everything should be fine. Also iTunes Producer only accepts m4v and mp4 videos (they are all) - there is no warning that something is not correct if i upload my book to the store. I tried a lot ... i used the built-in encoder on MAC OS X Yosemite, I also used Quicktime and some open source programs to code my videos...but nothing worked. I'm really desperate...does anybody has a similar problem..?

yes - this was reported by several customers! Here you can see that I´m not the only one with this problem ....

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Apple Support Communities - No APP for that?

Why is there no app for the Support Community forum? At least, I haven't been able to find one...
Having to access this forum via Safari on my iphone isn't ideal...

It's called a web browser.

Problem with airplay since iOS 8 update.

Since updating my devices (phone, computer, and apple tv) all the devices are incapable of airplay or using remote between each other.
I have re-logged in, turned home sharing on and off, restarted. You name it, and nothing has worked. It seems as if this is a problem from the update that hopefully will be fixed. any info on this would help immensely.

yes - this was reported by several customers! Here you can see that I´m not the only one with this problem ....

I signed up for Apple ID and Apple Support Communities separately. Can I merge the two accounts?

I signed up for an "Apple ID" and an "Apple Support Communities username" separately using the same e-mail address. Is there any way to merge the two accounts?
I signed up for "Apple Support Communities" several years ago to get help with Apple products. I then signed up for an "Apple ID" later on to buy stuff at the iTunes Store.
I was trying to access "Apple Support Communities" using my Apple ID and I get prompted to choose a username. But when I type my current username, it says the username is already taken. Alternatively, if I try to choose a new username to go along with my Apple ID, I get a message saying that there is a username already assigned to my e-mail address.
For some reason, "Apple Support Communities" is not intuitively syncing the two accounts together despite the fact that they are linked to the same e-mail address.
I don't want to cancel either of these accounts since I have activities using one/the other that I do want to preserve.
Can anyone help me merge these two accounts together?
Thanks.

I will do it for you. I can't say they will take any action, they operate in their own way, but if they feel there may be a threat to your security they will normally take it seriously. My guess is they would eMail their actions to you, though not to me of course.
I hope this will help.
Okay; I've now reported the thread.
Message was edited by: seventy one

Why isn't there a mobile version / screen size for apple support communities ?

Why isn't there a mobile version / screen size for apple support communities ?

GOD!
I have the same problem and I've been trying to find a way around it for about...4 hours now. It's driving me nuts!
Is there anything that can be done? Can I really not use the nano b/c of my operating system? that seems nuts to me!
am totally bummed out as mine was a gift as well and now I have to return it...

Help guide for using apple support communities

Good afternoon,
Is there a user guide for "apple support communities"
ie- what are tags?
saw something in a reply about points and going up a level, what is this all about?
I am floundering
thank you
regards
Marea

IF you are logged in... the tools are at the top right - above the thread but below the breadcrumb trail (yes, it really is called the breadcrumb trail)
<- breadcrumb trail
on the Your Stuff page is the Bookmarks Tab
you have three
ÇÇÇ

Deleting Apple Support Communities Account?

Hi everyone,
I have searched the forums and Google and so far have come to the conclussion that it's not possbile on my end to delete a ASC account, but is possible on the backend some how?
I created a new account without realizing my friend was logged into to his iOS developer account, thus creating an account for him, with my username. No posts have been made under this account nor has any other activity taken place.
Is it possible to have this account deleted? Or at least the username changed?
Thanks!

Hi,
I will say that the Hosts tend to have a small range of reasons that they will actually do this for.
In the cases where people create an Alias that is the same as their Email address or something similar that makes them a little too indentifiable the the Hosts might do it for Privacy reasons.
Obviously that includes things like listing yourself as a partnership (JanetandJohn for Instance) and there may be an issue over ownership of that ID/Alias.
To Be Clear - we are talking about changes to the Alias associated with the Apple Support Communities rather than anything about the actual Apple ID you are using to Login.
If you had an Apple ID that was used with an Alias created fro the old Version of the Software used to run the Forums then normally you are unable to change it. (it will be a hosts decision as to whether they feel a change would be possible. It may pay to check any likely Alias you do want to use is not in use already. Use the Search feature.)
The Original Poster has the easiest time as he can just create a New ID and Alias if he wants to use the Support Communities.
I can see he may feel honour bound top sort things out for his Friend's account.
If there are bits of your Apple ID that you can change this Apple Page may help.
7:28 PM Tuesday; July 19, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

How can I change my email address on Apple Support Communities?

Currently, I receive emails from Apple Support Communities on my Hotmail account, which is also my Apple ID.
I have now created a similar alias @icloud.com and I would like to send all the mail from Apple Support Communities to my new iCloud email.
I

I guess it would help. All I really need is for my all emails from Apple Support Communities to go to my account @icloud.com. But Apple ID does not allow to use emails created on Apple-owned domains. So I technically must have at least 2 email accounts, which isn't really convenient.

I am getting 100s of emails from Apple Support Communities. How can I stop that????

I have been trying to load my ITunes music to my IPhone 5 and had posted a question on ASC. Since then I have been deluged with e-mails, despite going on my preferences and clicking No to all the questions. How can I stop that PLEASE.
MB

Login to ASC
https://discussions.apple.com/message/22335857#22335857
             Apple Support Communities
Top right of screen look for
              Actions
click on    Receive email notifications
result      Stop email notifications
Hope this helps.

How to reset your user name on apple support communities?

If your dont remember your user name in the Apple Support Communities, how can you reset it?

Do you mean the ID you use as a login, rather than the name which appears here ('nunski')? Do you know what you last used to log in here? If not, go to Applications>Utilities>Keychain Access and see if it is listed under 'discussions.apple.com'
Since it's difficult to stay logged in here for any length of time, you must presumably have logged in in the not too distant past?
If Keychain doesn't help, go to http://appleid.apple.com and click 'Find Your Apple ID'.

Who's In Charge Of "Apple Support Communities"?

Hi,
Does anyone know that "Who's in charge of Apple support communities"?
Thanks.
Ed

To expand on Roger's reply, if YOUR post was the one that caused the removal, you would have been sent an email to the address associated with your username.
If your post was a reply to someone elses post that was in violation, then THEY would have gotten the email, not you.
So, check that the email address is one that you still able to receive email from and check your junk mail folder for an email from Apple. If the address is correct and there isn't anything in the junk folder, then it was most likely someone else's post that got deleted.

When is Apple Support Communities Happening?

Seems as though Apple has forgotten about the apple support communities.
Coming soon.... That was last August
What's going on? People want free support !

Andy--
The Hosts and sysops team are, I'm sure, doing the best they can.
It's obvious that the rollout date was very close when Eric made the announcement.
In the meanwhile, I bet it's been initially tested with AD users. And they've probably received feedback. And maybe they decided to work on it some more.
At any rate, relax and enjoy the AD forums as they are.
People can ask questions, and receive answers.
The feedback, and bells and whistles we've all asked for will be incorporated in time.
I, for one, am grateful that they have not rolled out a new system that may need lots of work.
Aren't you?
Message was edited by: ~Bee

Cannot log onto Apple Support Communities under established Apple ID

I had to create a new Apple ID (one I have neither desire nor intention to use) in order to get back on to the Support Forum. When I log in with my old established Apple ID it prompts me to choose a user name--then I get caught in this ****-loop where it refuses any user name I give it and keeps kicking me back to the log in screen. Attached is a screen shot of the offending error message.
Anyone know what to do about this?

I ran into this one a while back. Turned out that I was trying to log in using the incorrect Apple ID. Actually what I was trying to use was my Apple Support Communities username instead of the Apple ID. I bet if you use the old Apple ID at the initial login, it will work for you.

Apple Support Communities / iBooks / iBooks for iOS Videos in iBooks don't start while mirroring with AirPlay since iOS 8 update

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