Apple Support: Distressing under performance on simple questions: new iPod Shuffle battery never gets charged.

New in the mail the other day: iPod Shuffle. Works great, except it has never indicated that the battery is charged (orange lamp continuously blinks.) Should I send it back? Simple enough question right?
So I go to the Support site, enter a ticke with my Apple ID and the S/N of my new device, express via choosers that it's a battery issue ... but there is no ability to even say what I did above just now.
Of the support alternatvies, I schedule a call. The phone call came over 30 minutes later than was scheduled. And then! The operator didn't have the information that I'd taken time to enter in to the webforms -- critically, the S/N, etc. I expressed a bit of frustration, we ended the call after I'd recited as much as she could take notes for. Later I get an email from her (bless her spirit!) ... with all of the links I read BEFORE going to effort of filling the support documents out and scheduling the call.
I'm really wierded out by this. APPLE COMPUTER -- THIS IS BABY FOOD BASIC CUSTOMER RELATIONSHIP MANAGEMENT!
So, do I send the little stinker back or just live with having purchased a defective device from a company incapable of supporting it?!!!!

I don't think it is defective. The light will ALWAYS blink orange when connected to iTunes, if the shuffle is set to Manually manage music (or Enable disk use). You can check the setting on the shuffle's Summary screen in iTunes.
Blinking light - This means DO NOT DISCONNECT. Eject shuffle before disconnecting.
Solid light - This means OK TO DISCONNECT.
A solid green light does mean battery is fully charged, but it will never blink green. There is an eject button next to the shuffle in iTunes. When you eject the shuffle and leave it connected to the computer, you should see the light become solid green (if the battery is fully charged).

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Older design earbuds, not the EarPods. However, the remote control buttons on the EarPods cord are compatible with the currernt 4th gen iPod shuffle, although its microphone does nothing for a shuffle.

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My ITunes account has failed to open and reccomends a "re-install". The apple support site instructs "create a new account". Any knows what will become of my music collection and account $ balance?

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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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Hello there,
And welcome to Apple Discussions!
My question is does it play loudly or at all when the headphones are out?
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B-rock

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Try:
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HT1329 I have changed from windows to apple how do I convert my music on my iPod shuffle 3rd gen to my mac iTunes liabary I have also bought a new ipod touch and would like to transfer the music from the old iPod to the new one, no longer have the cd's

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Download a free app called expod( Click on the link or google search, as this app is not available through the app store.

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I had older ipod shuffle that broke and purchased over two hundred in songs and dont have that email and dont remember password. I just bought the new shuffle and want to see how I can access those songs without having to pay for them again.

You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock

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Apple Support: Distressing under performance on simple questions: new iPod Shuffle battery never gets charged.

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