Apple Support Email Address

Does anyone know of a support email address for Apple?

Here ya go:
iTunes Support by eMail ww
Don't let the link name fool you. The dropdown covers pretty much everything but hardware.
Cheers,
GB

Similar Messages

  • HT1363 hi, i use an old but great black photo/video ipod. Suddendly it won't recharge, when connected it emits several clicks and an ipod icon appears together with the apple support email address. I have tried to restore and reset but it won't work. Any

    hi i use an old black 60G photo/video ipod. Suddenly it won't recharge, when connected to the pc it emits several cicks in serires and then it shows at intervals a low battery signs and another sign, a sad faced ipod icon with the apple support email address. Any clues and to how I can rescue it? Thank you very much. Alf1962 

    I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
    When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
    Message was edited by: shenards
    Message was edited by: shenards

  • Why isn't there an Apple support email address?

    I have a support case, opened yesterday, about Apple ID security (a suspected identity theft attempt).  I now want to provide additional information (a copy of an email I have just received).  But although I have a support case number, the support website doesn't have any way for me to provide that information.  The only thing it offers is a way to arrange a phone call with support.  I don't want another phone call: the one I had yesterday is plenty.  I want to forward the email to Apple and have it connected to my support case.  All of the emails I have received from Apple regarding this issue have been from some sort of do-not-reply address.  This *****, frankly.  I should be able to hit 'reply' on something, have the subject line pick up the case number, and just paste in the information I have.

    Just FYI, the forum software wasn't developed by Apple. It's a commercial package from Jive Software, and this rather old version of the software, to the best of my knowledge, did not have a "mobile" version. Apple is working on a new "Communities" which will use different forum software, and at that time it's possible that there might be a mobile version. We'll have to wait and see, though, until such time as Apple is ready to say more.
    Regards.

  • HT1320 If an ipod is disconnected from the USB cord without being ejected first how do you fix this matter?  It's making a weird sound and displaying the Apple support email address only.

    What to you do it your ipod is disconnected from the USB cord without being ejected first?

    3) If this is a counterfeit, is there someone in Apple that I should contact to help them track this kind of problem?
    Apple Legal contacts
    "*Counterfeit Prevention (Hardware)*
    To report suspected counterfeit or imitation Apple products, contact [email protected]"

  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Can separate apple ids be set up for individual family members that use different devices?  Several iPads are tied to one Apple ID (email address). Thank you.

    Can separate apple ids be set up for individual family members that use different devices (iPads & iPhones)?  Several family members are tied to one apple id (email address).  Thanks.

    How to use multiple iPods, iPads, or iPhones with one computer
    http://support.apple.com/kb/HT1495
    How to Share a Family iPad
    http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    iOS & iCloud Tips: Sharing an Apple ID With Your Family
    http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
    How To Best Use and Share Apple IDs across iPhones, iPads and iPods
    http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
     Cheers, Tom

  • How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)

    How can I change my apple ID email address when I can't access old email (It's an old work address I can't access anymore)? Whenever I try it always wants to send things to my email address to confirm. I have a new apple ID and a new email address, I want to use this now for my iphone and my macbook air but I can't and I'v

    Thanks Lawrence. I've spent over 3 hours on the phone/chatting to online support and none of it seemed to help as it all revolved around resetting emails etc but can't do any of it without my access to my old email. Now my phone won't take cloud because they advised to set up new apple ID and use that, but can't sign out of old one completely. Also doesn't help because my phone and laptop are set up on the old one. Thanks for the help.

  • I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?

    I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?

    Hello Brookeg189,
    You may be able to use the password for your existing iCloud account to get past this dialog.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Cheers,
    Allen

  • Your apple ID (email address) cannot be used to set up imessage at this time

    My iMessage recently stopped working. When I attempt to log back in it tells me "your apple ID (email address) cannot be used to set up imessage at this time" then gives me a code to share with Apple support. (See screen shot). Any suggestions?

    There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
    Otherwise, do what the error message tells you to do.

  • How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.

    How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.

    When do you get prompted for this ID? If you are asked for an AppleID
    you do not know during Activation, contact the seller for assistance. Only
    the person who set the Activation Lock can remove it. If the seller refuses
    or does not know the requested AppleID and passcode, return the iPhone
    for a full refund as it is useless. There is no work around for Activation Lock,
    The person who set the lock needs to follow the actions in this link:
    Prepare your device to sell or give away
    You can check if Activation Lock is the problem here:
    https://www.icloud.com/activationlock/
    That link will only tell you if the iPhone is Activation Locked - it will not provide
    any information about the source of the lock, nor can you get any information
    from any source other than the original owner of the iPhone/person who set
    the lock.
    iCloud: Find My iPhone Activation Lock in iOS 7 & later
    http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
    http://support.apple.com/kb/TS4515

  • How to verify apple id email address

    Hi there = I am having a problem verifying my apple id email address. I log in to my apple id and click the verify now button, but no email is sent to me to verify. I cannot access Itunes or install apps. Please help! Thanks

    Hi Kiran Korra!
    I have an article for you that can help you accomplish this task:
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/he68
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I changed my Apple ID email address my iPad is correct but my I phone as my old email address how do I change it?

    I changed my Apple ID email address and it's correct on my I pad but my I phone automatically brings up my old one. How do I change it?

    Hello there Wamass,
    It sounds like you have updated your Apple ID email address and need to update it on your iPhone. You can change your signed in Apple ID in Settings > iTunes and App stores, Settings > iCloud, and a couple other places. This article has a list of what may need to be changed:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • My apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

    my apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

    How are you trying to do it ? You can change the rescue email address on your account by, from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    You can then try using your current rescue email address as your primary email address - you may need to log out of that page and back in. Or you can then try changing the primary email address via the Store > View Account menu option on your computer's iTunes
    If you have an iPhone, iPad and/or iPod Touch you may then need to log out of your account on them by tapping on it in Settings > iTunes & App Store and log back in for the account to be 'refreshed' on it.

  • Won't let me change Apple ID email address. Please help.

    When I try to edit my Apple ID email address, it won't let me change my Apple ID email address it says "Email address is already verified for another Apple ID." when I try to change my email adress. The thing is, I have no other apple id's that I know of...Any help?
    Jeremy

    i believe you may have to retrieve your password
    enter the email address attached to your username profile and retrieve your id through that route
    then sign in
    http://www.apple.com/support/appleid/

  • Changed Apple ID email address problem :(

    So I changed my Apple ID email address. I logged out of my account on my iPad when it had my old email address for iCloud and iTunes(and the App Store) and logged in using my updated email address. It worked with iCloud but for some reason the iPad will ask me to login using my old Apple id email address in the App Store even though I updated my email address in the settings and even though at the bottom of the screen (when I open up the App Store) my new email address is there. Now I cannot update my apps or download new ones because my iPad keeps asking for the password to the old Apple id email address that I no longer use and it's ext frustratin. I've repeatedly tried to login out of the App Store and re-enter my updated info but it doesn't change a thing. I've even tried to reset the iPad and log in with my new email address but that does not work either.... What else should I do?????

    Hello Alexandra,
    Thank you for the details of the issue you are experiencing with iCloud on your devices after updating your Apple ID.  I recommend the following steps:
    Symptoms
    iOS 7 may ask for the password to your previous Apple ID when you sign out of iCloud.
    Resolution
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    If you are not signed in to iMessage or FaceTime
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.
    Find the full article here:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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