Apple support for Snow Leopard

Is it true that Apple will stop supporting/updating Snow Leopard when Mountain Lion ships? I've been told they only support the previous OS.

I agree with you I have several G4 and two G5 imacs one of which died due to bad capacitors.
When I lost BBC ipayer i was gutted and I don't know why.
I wrote to the BBC who could only suggest an unsupported and none Apple bug fix from a man in Texas.
I also was disappointed when one of my machines ate my 10 x user OSX PPC install disk and the replacement install DVD apple sent didn't work.
That was a waste of £30
I even wonder what will happen when I next try and install an OSX system on my PPCs and ask it to update.
The issues is these machines used to work well so why have all the updates made them redundant

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Is there tech support for snow leopard

I'm trying to install windows 7 using boot camp. i'm a little discouraged. I've been waiting for about 40 hours for an answer to this question
https://discussions.apple.com/message/15218517#15218517
and have not gotten one yet. I'm afraid I won't get one. The nearest genius bar is an hour away so I'm not keen on spending two hours plus about 10$ in gas to solve this problem.
Do I get complimentary tech support with snow leopard. It doesn't look like i do but i want to be sure.

You get a certain amount (I forget how much) of free tech support with a new machine. Not with the purchase of Snow Leopard. If you have paid for Apple Care, then you can call them for free, otherwise you have to pay for phone support. Driving to the Apple Store would be cheaper, probably.

Canon Support for Snow Leopard

Canon has posted their support schedule for Mac OS X 10.6 (Snow Leopard) for their consumer printers.
http://support-au.canon.com.au/contents/AU/EN/8200620400.html
It looks like if your product is a few years old then it is not advisable to purchase 10.6, or be ready to buy a new printer.
As for their business products, such as the imageRUNNER series, none of the current Canon printer drivers work on 10.6. Having been involved with the 10.6 seed testing I found that while the drivers appear to install okay, the creation of a network printer queue fails. This occurred with the following drivers.
CUPS PS v2.11
PS v1.81
UFR2 v1.80
Fax v2.20
So if you feel the need to update, then beware.
If your Canon device supports PostScript, then you can use either the Generic PostScript included with 10.6 or install the Canon PPDs so that you get some finishing options.
If your Canon device only supports a Canon proprietary protocol, such as UFR2, CAPT or GARO, then there is currently no solution for them with Mac OS X 10.6.
Pahu

if you have a PPC only driver, it is like for a printer that is 5, 6 or 10 years old.
LOL, nobody using Mac OS X is using drivers 10 years old. Mac OS X didn't exist ten years ago! I also wouldn't make such an assumption, given how many different printer companies are out there and how much skanky software I've seen from them. (Once, I downloaded a Canon driver that was an installer on a .dmg that was both zipped and stuffed, and the installer installed an installer that installed the driver. Absolute foolishness!)
Maybe you should go to your fav web site and get a new $79 model that is 4x the speed and 2x the resolution.
People who are using old printers with old drivers are unlikely to be using old, cheap printers.

TRIM support for Snow Leopard!

All of you Mac Pro/SSD owners might want to give this thread a look-see!
http://forums.macrumors.com/showthread.php?t=1125400
Very neat. Nice simple GUI to enable TRIM on TRIM-supporting SSDs under Snow Leopard.

As for using hacked ktext, there can be trouble booting which you should know about first.
As a reminder, TRIM will keep the writing performances of you SSD high. without it, the writing performances decrease rapidly, most notably for the data transfer rate.
[Update] Some members had problem when rebooting the system.
How to activate TRIM on any SSD
+(this seems like it has a lot more in the way of tips and background)+
Background GC Sand Force based unit with firmware 2.0 (which is what Corsair has shipped with since early December but is ONLY NOW coming to OWC brand)
http://macperformanceguide.com/blog/2011/20110321_1-OWCSSDHibernate--news.html

Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test.

Brickbats to Apple for Snow Leopard

I am very disappointed in Apple and Snow Leopard. I converted last year to using Macs after years of living with Windows and being on the Microsoft upgrade merry-go-round. Vista was crap. Microsoft charged the earth for upgrades and copy protection was a nuisance, even for legal users. I bought an iMac 24inch and Leopard and was absolutely delighted with the way it all just worked. Even the automatic updates were painless and simple products like QuickTime Pro and iWorks were flawless. Third party software was stable and so was Leopard.
Naturally, I thought that the new upgrade to Snow Leopard would follow the same pattern - Apple would have covered all bases with third party providers, giving them plenty of warning of changes etc, and the new OS would be quality plus and tested to work correctly with all Apple Software.
The upgrade went smoothly and in no time I was running Snow Leopard. Then it started.
1. Mail started crashing. I could not send emails with attachments.
2. Firefox crashes every so often, particularly when downloading updates.
3. iMovie crashes all the time
4. Several other photo editing programs (DXO Labs, GraphicConvertor,Gimp etc) either crash, will not run or do not run as intended.
4. iWorks (Keynote) sometimes crashes.
5. Quicktime Pro (which I paid for) has gone entirely. The new Quicktime X will not play my Canon 5d Mk II video files.
6. I find out how to recover Quicktime Pro and find that it also no longer plays my Canon 5D Mk II video files.
7. I now discover there is no easy reverse path to get back to where I was with Leopard. Time machine refuses to take me there. It appears I will have to wipe my disk and start again. This means long hours of creating manual backups, despite that I already have two automatic backup systems, followed by a long process of installing Leopard from scratch and updating it back to 10.5.8.
I still love Mac OS and iMacs, but I am very angry with Apple for selling a product which had not been fully tested by them let alone their third party developers. I sincerely hope this wasn't all done just so SL could get out the door before Windows 7!
Regards

G'day 'andromda',
As a long term user of OS X, and with a bit of experience with Snow Leopard, I can say that your experience is not the "norm" - although (unfortunately) it is not entirely unique. I know that it is little comfort to you - but Apple did test Snow Leopard quite comprehensively. For example, Quicktime Pro is meant to migrate itself automatically (and did for me).
If you wish to restore your entire system to where you were before, you should still use Time Machine if you follow these steps: http://docs.info.apple.com/article.html?path=Mac/10.5/en/15638.html
I am using iMovie 08 with no problems so far - can you post any steps to cause a crash? If it can be replicated, it can be fixed.
Firefox has issues, but these should be addressed in the next Firefox release.
I don't use Keynote...
The mail problems are a challenge. I have tried to get it to crash with sending attachments, with no "luck" so far. Is there a specific process you use for getting it to crash?
Cheers,
Rodney

When will Apple release a patched version of Java JRE 6 for Snow Leopard?

When will Apple release a patched version of Java JRE 6 for Snow Leopard?

Hello:
No one here can answer that question. We are all users. Apple may or may not do anything about Java in the future.
Barry

TS1702 Please can't make FaceTime for free for all iMac it's mean Apple can't make face time for free for snow leopard ?

Please can't make FaceTime for free for all iMac it's mean Apple can't make face time for free for snow leopard ?

did Yamaha/Apogee ever work out the problem that you couldn't use mLAN drivers for the XS (it's not really mLAN, it's "based on" right?) and Apogee drivers at the same time?
I think Yamaha has updated their drivers twice since you and I last exchanged ideas on this.
You've got killer hardware, and while I'm sure it's possible to set up an XS to send MTC and for Logic 8 to deal with correctly, it's just backwards of the way I use (almost) the same tools. My experience is the same, control Logic from the Motif, only it's so much more than just stop/start, and locate. Your XS is made to be a remote controller for Logic, sliders, transport controls, even the info for tracks and plug-ins (in Logic!) show up on your XS display and you can do plenty without touching the keyboard or mouse... Besides the sound of the Motifs, they're just great at doing this kind of stuff too... I personally wouldn't consider anything else...
I don't want to send you down a path that won't work if the two vendors in question haven't solved this yet, but... I want to help you but deep inside I think you're approaching your top-of-the-line gear backwards...
of course, if this is still a vendor incompatibility thing... then you have no choice.
pages 839 (the graphic is on page 838) of the Logic user manual under "listen to MMC input" describes what you need to set in Logic 8 to make this work. Since I don't have an XS, I can't point you to the correct pages for that.
I really hope you can get this to work.
Michael

Apple Mail on Snow Leopard 1.6.8

I'm aware this subject isn't new but still I find no solutions ....
Hence, very many thanks to anyone who will help me to solve this substantial problem
Since the unfortunate invention of Icloud my Apple Mail on Snow Leopard 1.6.8 no longer work properly.
My machine:
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3,32 GHz
RAM 16 GB (Apple Original)
Mail should take care of my me.com accounts, but I also have other accounts located elsewhere with a different suffix (.it, co.uk)
I tried to set up Snow Leopard Mail following every single help tread here and at other websites. None of which seems to work properly, and the variety of "helps" simply tells me there is no "sound" system to use Snow Leopard with the current Apple Email set-up.
Yet "randomly" Mail will stop loading my "me.com" mail opening an error message telling me the "me.com" certificate is no longer trustable.ù
I instructed Apple Mail to "trust" the certificate, but this option does not work, or at least only works randomly.
Mails also never recognizes and loads messages from my other suffix adresses. It enters in an endless connection asking to verify either my User or pass, to finally put these accounts offline. Using Safari with my user and pass (the same as in Apple Mail) everythings works well.
More: if I am working on something else (Long Photoshop Actions, Final Cut Pro rendering and more), this window message halts everything.
This problem is serious, as I usually performed this work at night. or when I don't need to stare at a screen doing nothing.
I erased my computer with the 32 zero pass options and reinstalled the original Snow Leo system (MAC OS X 10.6.2) and this problem vanishes.
As soon as I update with the Combo Upgrade the problem begins again.
My upgrades are always "fresh updates" both as a direct update from the apple menu/Software update, or downloading the combo as dmg to then install.
The result is exactly the same.
I received a fresh copy from the local Apple Store in case my original had some magical problems, but nothing changed.
Yet I can't simply use SL 10.6.2 (the original software I got with the Machine) as many programs I paid for require the latest Snow Leopard.
While I could use another drive with SL 10.6.2, just for the Mail, is really a problem to reboot, to reboot again to continue my work.
In my heart I certainly believe email these days is a "public service" especially after paying thousand dollars over the years, and Apple policy to force user to purchase their latest machines and or, waste time to reconstruct their previous work to adpat it to their industrial policy is simply not fair.
While I understand and support advances in technology and so on, I believe this going forward shouldn't be done at the expenses of the customers, but "freedom of choice" is parts of all constitution as introduced centuries ago in the US.
I read in various site Apple was planning a Snow Leopard 10.6.9 version, but so far nothing happened. Maybe this project was dismissed.
Loosing important emails is a superior problem for my work.
I "have" to use Snow Leopard because I need the Rosetta function Apple discontinued in Lion and Mountain Lion.
Some readers might dislike this post, yet I used Apple since Apple II, I bought at least 100 machines since, I went through the various software/hardware changes, with ease. I believe my current anger is legitimate.
Can someone please help?

you can save a little time - since Mail is one of the Optional Install items found by running the same-named installer within the folder on the DVD. you'll still need the 10.6.7 combo afterwards.

Wish List Updates for Snow Leopard

If you support any of the following, please send them to Apple's suggestion box.
I would like Apple to offer the following settings, preferably without third party fixes. HOWEVER, feel free to respond with your favorite work-around solutions. I need to learn Terminal!
1. Safari - close download window upon completion
2. Safari - remove ALL cookies and cached items when "resetting" same. There are always a select few that have to be manually deleted
3. Safari - have a built in video downloader/converter - Yes there are good third party solutions for this
4. Safari - allow Private Viewing as a default option
1.Pointer options - Create an option in preferences to enable the pointer to automatically go the default option selection (as is possible in that "other" operating system. You know, the one that pirated the window concept)
1. Apple mail - #1 request is identify a way to allow the numerous superior email clients interface as seamlessly with other native apps.
2. Apple mail - short of that, create a setting to turn off or allow a time setting to override an email automatically being marked as read if it happens to be highlighted with you open the app, thereby appearing in the preview pane. Appearing in the preview pane does not mean I have read it.
3. Apple mail - provide an option for creating return receipts requests
4. Apple mail - What it that box that appears around blocks of text in received mail that makes editing more difficult than it should be
5. Apple mail - Provide a tool to apply the formatting to other parts of the email (sort of like the paint brush tool in that OS with the "W" word)
6. Apple mail - If I label a sender as "not-junk" do not put label mail from this sender as Junk. I do not want all senders in my address book.
7. Apple mail - If I label a sender as "JUNK" future mail from this sender should also be JUNK, no?
8. Apple mail - Create a rule that allows "Bounce" as an option
1. iPhoto - I know I must be missing something here, so please chime in -
How or what can I do to save photos into iPhoto when I am not using iPhoto. The most common annoyance for me is saving photos off email attachment or from the web. There MUST be something I am doing wrong. Where is the "Save to iPhoto Library" option?
1. QuickTime - Please bring back QT Player 7!!!
12. I know we mustn’t use "other" browsers, but in those rare events that it happens - how nice would it be to have a native bookmark sync option or common folder?
13. Finder - allow more columns in the viewing options for Spotlight
Please feel free to add to the list.

kurt188
Re: Wish List Updates for Snow Leopard
Feb 12, 2012 9:59 AM (in response to CAPTJON)
So may words, so little help. You do realize that they call this a Support Community, right?
1. Safari - close download window upon completion
Mine already does this, and I'm sure you can do it in Snow Leopard, too.
     When you refer to "mine," what OS are you referring to? Are you willing to share your knowledge on where I might find this capability?
3. Safari - have a built in video downloader/converter - Yes there are good third party solutions for this
That's not the job of a browser, and it's not going to happen. Keep dreaming.
     Thanks again for the helpful advice. I am impressed with our willingness to help.
4. Safari - allow Private Viewing as a default option
You can turn it on yourself. There's also AppleScript, or assigning a keyboard shortcut.
     I am very aware of how to turn it on. I would prefer to leave it on by default. Care to share your AppleScript knowledge?
Apple mail - provide an option for creating return receipts requests
It's been there for years—where have you been?
     Thanks again for the poweruser tip, very helpful.
1. Apple mail - #1 request is identify a way to allow the numerous superior email clients interface as seamlessly with other native apps.
That's entirely your opinion, which isn't shared by the vast majority of Mac users.
     I am sorry I do not share you opinion, nor did I know you speak for the majority of Mac users. Perhaps with your superior guidance I would become a power user too?
Where is the "Save to iPhoto Library" option?
Have you tried looking at the options given to you when you receive email with attachments? There's a Save button in the Header section that gives you the option to save the image to iPhoto.
     And how does this sugggestion help when downloading a photo from the web?
Perhaps if you spent time getting to know your Mac and OS X, you'd find that there aren't nearly as many "issues" as you seem to imagine.
     Yes, and I perhaps if you would share a bit of your superior knowledge I would agree. That was my hope in posting to a "support community." You put a fair amount of effort into your criticism. Just "imagnie..."
Correct Answer

Ricoh CL4000DN printer driver for Snow Leopard

Has anyone discovered a driver or workaround for a networked Ricoh CL4000DN printer for Snow Leopard? This printer isn't listed in Apple's printer driver list but I downloaded and installed the Ricoh drivers anyway. Didn't help. I submitted a question to Ricoh but no answer yet.

We found the 10.5 drivers work fine:
http://support.ricoh.com/bb/html/drute/re/model/cl40/cl40en.htm
Just need to move from the old directory:
/Library/Printers/PPDs/Contents/Resources/
To the new directory one level deeper:
/Library/Printers/PPDs/Contents/Resources/en.lproj
Don

Is there going to be Nikon d7100 Raw Support on Snow Leopard?

Hi, i just bought a Nikon d7100 and I realized that I cannot see RAW files in Aperture when running Snow Leopard
OK, i understand that I can upgrade to Mountain Lion to solve the problem by using the RAW support released a few months ago or use other s/w than Aperture but I would rather not.
So, does anyone know if Apple has plans to support the camera to be used in Aperture on Snow Leopard?

Very doubtful there will be anymore support updates for Snow Leopard v10.6.8, security update possibly.
If you are thinking of upgrading to Mountain Lion, make sure Mac meets the requiremetns Apple - OS X Mountain Lion - Read the technical specifications.

ICloud address book sync for Snow Leopard

Mountain Lion won't run on my Intel-graphics dual core white MacBook. Lion should run, but I've been disappointed with Lion and it is now end-of-life (mercifully short).
So I've a perfectly fine and responsive Snow Leopard machine. Only problem -- when MobileMe dies in June Address Book on that device won't sync with our iPhone [1].
I know Apple doesn't allow 3rd parties to sync anything to iCloud. So there's no solution that way.
One approach is to use a 3rd party app to sync Address Book on this machine with Address Book on another machine that in turn syncs with iCloud.
The easier approach is to go all Google; sync Address Book to Google, set the iPhone to use a Google Apps account. (Ironic that Apple's obsoleting a solid MacBook should drive us to Google.)
Anyone see any other fixes?
john
[1] For various reasons the iPhone syncs to another machine with our family app/media library. So I can't sync Address Book via iTunes.

In this case I do need to plan ahead, and I'm confident my sources are correct. Apple might add in support for 64bit machines with Intel graphics, but that's a bit unlike them. On the other hand, this entire ML roll out is new, so old rules may not apply.
Here are my requirements, given for various reasons I need to have a plan in place around mid-May for my corporate user base (3 kids, 2 parents, dog is out of luck):
Not Lion: I use Lion, but I don't want to inflict it on the family. Mountain Lion or Snow Leopard only.
We don't want to replace the MacBook - so that means Snow Leopard is required.
Whatever we do, it has to sync to all of our iOS devices as well as our OS X devices. That rules out iCloud for the iOS devices, since iCloud is incompatible with the MacBook (given the no Lion requirement).
We currently use Google calendars and Google Apps extensively, and despite Google's marked turn to the dark side we're stuck there unless Apple offers something we can use or Google drives iOS users away (they might).
That leaves an ActiveSync (Exchange) solution. Apple's enterprise ambitions mean they have to support ActiveSync for iOS going forward. So Google Apps ActiveSync will work with our iOS devices. Snow Leopard is harder -- Snow Leopard's ActiveSync support is broken. Mountain Lion may be better, in which case we can use ML ActiveSync on two machines. For Snow Leopard we'll have to pay Spanning Sync for their Google Sync to Address Book/Contacts and Calendar support. (I saw your Chronosync comment; I own that app, it doesn't help with this problem.)
So it looks like Apple's termination of MacBook support in the Mountain Lion era will push our family off iCloud and onto Google/ActiveSync/Spanning Sync!

Why can't I download Xcode 4.2 for Snow Leopard?

Hi there,
I login to Apple Developer and click Download Xcode 4.2 (Snow Leopard) but I'm just presented with an Access Denied page... Do you know why this happens?
Best Regards,
Jens

Thank you very much :-)
I just checked it again and here's what I've done:
1) Browse to developer.apple.com
2) Choose iOS Dev Center
3) Log In
4) Go down to the Downloads Section on http://developer.apple.com/devcenter/ios/index.action and click on Xcode 4.2 for Snow Leopard download link.
5) The link is download.apple.com//Developer_Tools/xcode_4.2_with_ios_5_sdk/xcode_4.2_and_ios_ 5_sdk_for_snow_leopard.dmg but instead of downloading the file, I'm presented with an Access Denied page:
Access Denied
If you need assistance, please contact the ADC Support Team.
If you feel you received this message in error, please reference this code when contacting the ADC Support Team: P1

Apple support for PowerPC users

So I'm at a point where I may by a Leopard family pack for my PowerBook and PowerMac G4s. I see, however, that Apple is releasing Snow Leopard for the Intel crowd. Do you think there will be more big releases for PowerPC Macs or will we just get updates to OSX 10.5? I mean, I don't want to spend $239 on a Family pack box set and they release Lynx 10.6 for us or something.
Thanks.

Speculation on this board is not permitted. Please read terms of use on the right. Your question asks for speculation. What is known is that Snow Leopard won't work on your PowerPC Macs, according to the official word here:
http://www.apple.com/macosx/specs.html
Apple has always in the past also bundled the current operating system with new machines.
Also your G4s should be 867 Mhz or faster to use Leopard, and have at least 512 MB of RAM, and 9 GB of free hard disc space (24 GB is preferable for 100 GB or larger hard drives)
If they aren't you can't use Leopard on those machines.
Before upgrading to Leopard, make sure you consider what you need to consider for every upgrade*:
http://www.macmaps.com/upgradefaq.html
Leopard doesn't support Classic, but a dual-partition Leopard/Tiger, or dual hard drive (one being Firewire, or IDE, or SATA in G5s) with Tiger on the second drive, will allow you to keep Classic. Mac OS 9 booting if available to your Mac, will persist through a Leopard upgrade. To figure out the difference, see my FAQ*:
http://www.macmaps.com/macosxnative.html
Leopard will NOT give you Boot Camp on PowerPC Macs. For that you need one of these Intel emulation packages*:
http://www.macmaps.com/macosxnative.html#WINTEL
- * Links to my pages may give me compensation.

Apple support for Snow Leopard

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