Apple support forum does not go back to thread when logging in
If I want to reply to a post I found on Google that happens to be on the Apple discussions forum, naturally I have to sign in. OK. But when I do, I'm taken away to some other spot in the forum instead of back to where I was before I signed in. ***? Apple ***** at the Internet and continues to not understand usability on the web.
Correct. It is fact of life, dictated by the Jive software (not made by Apple) that runs these forums.
The workaround is to log in before clicking a link to a specific post or forum.
Why does Apple use Jive? The ASC is the world's second-busiest forum, with more than 9.6 million persons registered, and gets more than 100,000 'hits' a day. No other forum software that can handle that volume, and is compatible with Apple OS X, can be found.
Similar Messages
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The keyboard on my iphone does not flip back to vertical when I hold my phone upright. How can I get that to do it again?
from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.
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The iTunes library on our laptop is correct and up to date with recent purchases and downloads; however, our desktop does not have any of these when using it. Home sharing is turned "ON" with both computers. Why is the desktop not showing the same content and how do I resolve this?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
My Iphone and Itunes have apps that are registered under the appleid 'broucks'. During the IOS 5 update process I lost the ability to connect to this appleid and am now unable to order new apps or more importantly update applications (which are locked into pre IOS5 state and thus not working well - especially Navigon).
I have twice been in contact with Itunes support who insist that this appleid does not exist and after providing me with the password for appleid [email protected] (which is an appleid I created after being unable to use broucks).
After telling them that I already had the password for [email protected] and requesting that they trace order numbers to an appleid and then either activate that appleid with purchases or transfer the purchases to [email protected] they refuse to respond.
In fact I have the impression that I am not talking to human but poorly programme BOTS.
In 2007 I was given the appleid Broucks
Your Apple ID or .Mac account is: broucks
Both my Iphone(update) and Itunes (info) want a password for broucks.
It has been a month. How can I conclude this sad state ? Advice please.
Oh ... another puzzle. When I try to validate [email protected] it fails to validate saying that another apple_id has the same address (could it be broucks?).
Trying to get the password for broucks ....
My DOB is not recognized as valid and the email validation results in no email to any account I have ever had (certainly not the original email in 2007 that announced the creation of my apple_id ([email protected]).
Thanks
BroucksThis seems a not uncommon problem. Amazing that Apple has not acknowledged it in support or come up with a solution/workaround. It would certainly be in their interest as well as our (locked out users). I have devoted a lot of time to this and cannot solve it without their help (which is not forthcoming)..
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My i-phone 3GS with latest operating system is not recognised in i-tunes, howver windows XP does see the device. I have tried all Apple support reccomendations to no avail. There was an error message when last syncing the device with i-tunes, I have uninstalled / re-installed etc and the device is recognised on other PC's i-tunes?
I have the same problem too. My phone wont show on my pc that's why I can't move my photos. But it does show on itunes.
Then I went to device manager and this is what I found. I dont know what to do though. -
Support forum does not let me past login success to provide details when already logged in.
I have to log out first for the "Ask a Question" form to redirect correctly.
Try clearing your browser cache.
Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button. -
Itunes still does not recognize my cd/dvd writer drive Apple Support Forum
After following the instruction in the Apple Support Forum, by reinstalling iTunes, accessing REGEDIT and removing the lower filter key (the upper filter key was never there to begin with) and rebooting, iTunes will still not recognize either of my cd/dvd rom/writer drives. The drives work perfectly fine for importing and burning to using Real Player and Windows Media Player. I tried the repair function in the control panel for iTunes and also updated the firmware and driver of the cd/dvd roms and still nothing.
Does anyone else have any other ideas? I ran the diagnostic and here is what turned up:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
Current user is an administrator.
The current local date and time is 2010-01-24 13:28:22.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.(the upper filter key was never there to begin with)
There's some advanced advice in the following post on creating the UpperFilters entry:
http://discussions.apple.com/message.jspa?messageID=8081513#8081513
With an UpperFilter enty in place, do you get recognition again? -
Whenever I try to rent a movie, Apple TV buffers and does not come back. I am able to see other programs, but not able to rent movies. And the movie charge still goes on my bill.
Apple TV uses iTunes. The reason you can't rent through your ATV is because you can't rent movies through iTunes Canada. Sadly, as this is a user-to-user forum, no one here would know when or if rentals will come to Canada.
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Apple hardware test does not support this machine, iMac 27" mid 2010
Hi, I have a mid 2010 iMac 27inch with OSX Maverics updated to the very latest version.
I need to hardware test my mac but I am finding it impossible. If I press D at bootup, nothing.
Option D, loads hardware test, but it comes back saying:
"Apple hardware test does not support this machine."
I don't have the original install disk for the mac and it has been updated several times online to the latest version. What am I supposed to do in this instance?That Mac model requires the original system disk to run AHT. You can call Apple at 1-800-MYAPPLE, and ask for an operating system specialist. Then you can request replacement system disks for your computer. The cost us usually under US$20.
Have your serial number at hand; it is required for the techs to find the correct disk set for your model. -
My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?
from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.
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I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I put a downloaded song back into the cloud?
Delete the track from the iTunes library, but not from the cloud.
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My IPad 2, IPhone 3GS ans iPod no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-started everything.
Ok thank you so much, for your timely response.
RESPONSES:
1) When I set up my iMac, I did not transfer any data directly from my windows PC. I simply used the same iTunes login and account. I have access to all of the files via the "Purchased" section of the iTunes store. If I click "Download Previous Purchases" text, I can download ALL of the purchases I have ever made.
2) I have the Apple TV 2, so good news, question answered. I thought maybe it was the Apple TV 1, but it is the Black model, so bam. Good response for you. Well the whole damned reply is an awesome response, just pointing out that one piece of awesome. I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
QUESTIONS:
3) So can my iMac not stream the data directly from itunes, without download? Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
SERIOUSLY.... THANK YOU...
I work in the computer support section for the Military. The only problem is we use Windows , lol. Well that and i've been gone for nearly 6 months on recover. I go back next month though I hope. But working in that field gives me the abilty to judge responses that run inside the same vein. Your response was so awesome that I half thought I might have written it myself. -
Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
Have most recent macbook pro connected to thunderbolt via thunderbolt cable. Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard. Help
Hello QuinnDev,
Thank you for posting in the Apple Support Communities. It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on. I found an article that talks about closed clamshell mode. You would have to fulfill the following requirements to use your display this way:
Requirements for closed display mode:
Power adapter
External keyboard, mouse, or trackpad
External display
You can find all the steps and the full article here:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/HT3131
I hope this helps!
All the best,
Sheila M. -
Hello to you in the company Apple. I am having a problem in the Apple Store ID does not allow me to work on the Apple Store I hope that you will help. You have sent you yesterday and today I want to call the phone number for Mei you and explain to you why with many thanks
Sorry, but you can't reach Apple here. This is a user to user forum and Apple does not follow these discussions.
Try this link to contact Apple directly:
Apple - Support - iPhone - Contact Support
Did you already have a look at this page?
App Store Frequently Asked Questions (FAQ)
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