Apple Support KB pages open to a white window in Safari, Yosemite

Cannot view Apple Support KB pages in Safari 8.0 under Yosemite. The URL loads, but displays only a blank white page. Same URL displays fine in Firefox.

I see that, too. I have not seen that before. Not sure why that occurs as it does not occur on all KB articles. I will report it as should you - Bug Reporting - Apple Developer.

Similar Messages

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    The problem I am getting is that when I am clicking on the Communities link on
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    I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

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    Hello,
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    I've read the reference you have done me.
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  • Adobe cloud - opens to blank white window

    just downloaded the adobe cloud for the first time.  30 day trial opens to blank white screen everytime, I can't try any programs.  Thanks

    I have the same issue.
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    Hello,
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    Hi, I have mac os x lion and whenever I log onto Safari multiple web-pages open from last time Safari was used. Does anyone know how can I change this so it only opens one web-page whenever I log on.?

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  • Safari page opens dark, chaotic, scrambled windows, slanted windows

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  • HT4061 Is there an apple support site page that can show me all of my devices (macs, iPads, iPhones, etc) that are covered by an apple care agreement?

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    https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/wa/classicLogin?appIdKey= 58ef9db8ff4d201409e7270a68e4408ae1678e1618204c476572a1b5e5fb3518&path&language=U S-EN

  • When i got this ibook g4 yesterday i couldnt access itunes. i didnt know what to do because this is the first time i ever used a mac os. i followed the steps to delete itunes on the apple support web page and now there is no existing file of itunes on my

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    (58344)

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