Apple support page doesn't recognize my serial number of my iphone 5. Instead it have another iPhone 5 serial number that I don't know where it comes from

I was reading on the internet that Apple just made an iPhone 5 battery replacement program and that I need to provide the serial number to see if my iPhone cualify for the replacement. So i went to the support page where i found the link to the replacement program and just need to put my iPhone serial number and see if it cualify something that i was sure it will because the one that were affected are the one that where bought between septermber 2012 (the month i bought it) and january 2013. When i click submit i got a message that says .
When i saw that "I already replaced the battery" I log in to my account on the support page and I didn't found my actual and only iPhone 5 i have registered in my products, BUT i have another iPhone 5 case open and 3 services to that iPhone 5 i don't know and its not mine. That iPhone have another very different serial number and when i check the services they have done are from an Apple Store in California and I from Puerto Rico.
Can someone explain me what to do or anyone have this same problem, tell me
Thanks in advance.

It's possible that if they serviced your phone before, they replaced the entire unit making you ineligible for the battery replacement. Have you had your iPhone replaced thought Applecare recently?
Hope that helps.

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