Apple support taking really long

all right my ipod broke abd i sent it back almost a week ago but every time i go to the apple website it says empty box shipped instead of diognosis pending. should i wait to get the box back or call apple

I have heard (read here), but do not have any first hand experience, is that Apple often is late updating the online database and you may get your iPod back before they update the listing to say it was shipped.
Patrick

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Created an app not able to see it on iPhone Apple Support is REALLY POOR

My company created an iPhone application about 2-3 months ago. It has been accepted by Apple Online (where you submit it) but it is not viewable in any iPhone. When you ask apple support they just send you a reply back with a link that does NOT help.
You will not believe I have sent approximately 20 emails to ALL of Apple's support email and even rang them a couple of times but there is no one who knows what they are doing. No one helps, everyone replies back with that link in the email. Even if you tell them what you have done and ask them for what else is requored as the link is not able to help us they will still reply you back wit the same email.
I was hoping that with such a big company like Apple they would have hired some educated people who know what they are doing or at least reply you back with some helpful solutions.
For the past 2 months they have given me a run around and no help at all. Does anyone know where I can complaint about Apple? Or does anyone know who can help me out with this type of a problem. I mean come on, the application was developed by my professional IT team who has been in IT for over 10 years and have developed numerous applications.
Please someone help me out on this one. This is very important. I am very tired of emailing Apple over and over again and getting EXACTLY the same reply back all the time. I mean do they even read your emails or do they just send you back like a ROBOT what is already in the system i.e. Automatically Set Emails.
I am sorry If I am rude but even the director of the company had a good run around because of this. Is this really professional of apple support team?
I am asking again please help me out check our account all the codes are absolutely perfect we have checked over 100 times or at least tell us what else we can do to improve this. It's urgent now!

This is what you get from them ALL THE TIME. Exactly the same reply:
Please include the line below in follow-up emails for this request.
Follow-up: 1299**1
Dear Kevin,
Thank you for your email. To find more information on this issue, you may refer to the iTunes Connect Developer Guide: <https://itunesconnect.apple.com/docs/iTunesConnect_DeveloperGuide.pdf>. Should you require additional assistance, please contact iTunes Connect Support by accessing the Contact Us module in iTunes Connect : <http://www.apple.com/itunes/go/itunesconnect/contactus>.
Best Regards,
Yana
iOS Developer Program
I have told these guys in my every email that the link is not helping please look into it and tell us what is the problem as there are no issues from our end. My IT team has looked over it about 100 times!
Please help me out already!
Message was edited by: KevinGupta

Apple TV taking a long time to download an iTunes Store movie rental

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Chenks wrote:
Ian Cashman wrote:
will be wanting a refund because its too late to watch the movie now.
you have 30 days to start watching it.
He probably means that it's too late in the evening to start the video, at least that was our problem.
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HT5731 Apple tv taking too long to download movie purchase. How to solve this?

Need help to speed up apple tv movies purchased on downloads

Hello Tammyek,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
When you buy an item from the iTunes Store, the amount of time it takes to download your purchase will vary according to the file's size and your Internet connection speed.
Best of luck,
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Message was edited by: AdamsFruit to include image.

I've found an answer to my question about how to turn off the keyboard backlighting on the mid 2012 MacBook Pro 13":
The F5 function key's primary function is as the Keyboard Backlight Dimmer, and can dim keyboard backlighting all the way to nothing. (F6 is Keyboard Backlight Brightener).
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SquareWarren wrote:
I'm reformatting a Seagate 2TB external hard drive that connects using USB 3.0...
...I know "estimated time" on a computer always defies the laws of mathematics, but if "6 hours" is actually 20 hours, will I really be waiting for another 80 hours? Can I do anything to speed this up?...
I don't know which Seagate external you're using but my experience with a number of GoFlex externals has been that very little thought was given to ventilation, and, as a result, the drives tended to overheat. Watching the transfer rate using Activity Monitor during normal backup use, I found that after running a while and getting hot, the transfer rate went from MB's to KB's/sec. You're not actually transferring anything but the drive is being written to, so I'd expect the write speed to drop and what is already going to be a long process will just get longer. Sorry.

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man!!!
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***

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Attachments:
UIMsg.jpg ‏92 KB

Hi, <<...
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So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

Not Charge
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- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Apple support taking really long

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