Apple Support Website SLOW

Hey - off the reservation slighty - has anyone else noticed how SLOW everything is on this Apple Support website? Maybe its the time of day or whatever but it has taken 5 minutes to get to this point! Cant believe it. Even clicking on ASW link off Google takes forever to load!

Yeah guess so - running slightly quicker now.
paul

Similar Messages

Went to Apple Support website & changed my Apple ID and password butI went to my iPhone 5c to close Find My iPhone and asked to give the password of the OLD Apple ID, which no longer exists. What do I do now?

Went to Apple Support website & changed my Apple ID and password successfully but when I went to my iPhone 5c to close Find My iPhone I was asked to give the password of the OLD Apple ID, which no longer exists. I went back to Manage My Apple ID and tried to use the new ID. I was told it was recorded as my backup ID. How do I get the ID to go across all apps.--to sync?

You need to do the following to delete the iCloud account from your device:
1.     Go back to Manage your Apple ID and EDIT your Apple ID back to the old email address. This is temporary. Do NOT VERIFY it, do NOT change the password: Apple - My Apple ID
2.     Go to Settings>iCloud on your iPhone, and scroll to the bottom of the screen and Sign Out/Delete the iCloud account . Type in your current password when asked. Follow the prompts to complete the sign out/deletion.
Also, sign out the old Apple ID from Settings>iTunes & App Store, Settings>Messages, Settings>FaceTime
3.     Go back to Manage your Apple ID, sign on with the old Apple ID and current password, and EDIT the Apple ID back to your new Apple ID (you may have to verify it again).
4.     Go back to Settings>iCloud and sign on with the new Apple ID
Sign onto any other apps with the new ID as needed
Cheers,
GB

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Micromedex Drug Interactions. The app itself is free. A one year subscription costs $9.99. It worked fine for a month. THen an "update" was automatically installed and it now demands a new $9.99 payment. Thank you.

HT1918 Hi iive tried changing my billing information on settings and still referring me to the apple support website anybody no why this is happening??

Hi I've tried changing my billing information on settings and iTunes and it's still referring me to the apple support website anybody no why this is happening?

If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Apple support website down?

After spending 2+ hours online with Apple support, they have told me I need to mail them my iPod. They sent me a link to the support website where I guess I fill out my info, they overnight me a box to send it in, etc.
I just went to the site, logged in and I get a string of PeopleCode errors! The site won't come up!! Now how do I get my box to send the iPod back in?
I thought dealing with Apple was supposed to be easy...

It works for me...
Make sure you are going here...
iPod Service
EDIT: After trying to log in, you are correct, an error is coming up. Try it again later today.
btabz

9.1 updater on Apple Support website are removed?

many older "irrelevant" files on Apple Support site like Mac OS 9.1/9.2.1/9.2.2 updater and iTunes 2.0 for OS9 are no longer available..
There are mirrors of the more common English updaters, however the updater of Chinese and Japanese system seemed to be lost forever.

I have now acquired the Mac OS 9 updates for Chinese Traditional and Chinese Simplified, if you're still interested. They are on Apple's web site, but you'll be hard pressed to find any working link for them there.

HT4009 Hi,i am not a happy person writing this because i have been facing alot of difficulties in trying to purchase an in-app purchase in fifa 14. Each time i tried to buy or purchase the premium pack am been referred to apple support website, please why

Am having difficulties in buying a premium pack in fifa 14 in-app purchase. When ever i try to purchase i refers be to itunes support website. Pls kindly help me out

This is typically if you have a lot of (or high priced) in app purchases. Contacting the iTunes store, they can reactivate your account. I believe they temporarily deactivate the account in case someone is making purchases on the account as a protective measure. I'm sure you have seen the horror stories about "little Johnny" buying lives in Candy Crush to the tune of a thousand dollars?
Credit card companies do the same thing, like if your purchasing pattern changes, they may require you contact them before they will allow additional charges on your account. So, I think it is for your protection.
HTH

Specific apple support website will not load or download

I am on the phone with apple care trying to download this link:
https://attache.apple.com/AttacheWeb/AttacheDownload?BUNDLEID=ATC-aa3a1d97-c000-4112-978b-447a20f4e3d8
We disabled the firewalls and the still receive the message below:
Unable to download file
An error occurred while downloading the file. Please contact IS&T Helpline to report your issue
All other websites are working properly.
Thank you in advance for your assistance.

I get that as well, with Mac OS.

I restored my 5thgen classic, and the apple logo appeared, then the screen gave me an apple support website. what does this mean? ):

please help me ? ):

Hi there Binilou,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W.

Time Capsule and AirPort Base Station (802.11n) Firmware 7.3.2 and the Apple support website link isn't working. Does anyone have it?

Hi,
I have a Win7 Premium and a Time Capsule bought around 2009. I'm using airport utility 5.5.3 and the TC has the 7.6.1 firmware. I can both wirelessly and using the ethernet cabl connect to the network but not to the hard drive (I get the netbios error lthough netbios is enabled). I have pretty much tried ALL the solutions that have worked for many people... too many to mention... the only thing that many people have claimed worked for the (albeit the posts are a bit old) is to revert to the 7.3.2 firmware which I cannot find.
http://www.apple.com/support/?artnum=305301 brings me to the default support page for apple products, so no joy there. this is causing my hair to go prematurely gray.
I am willing to try almost any solution you guys may suggest, but in addition: does anyone know where the 7.3.2 firmware can be found?
I don't need a book corner as I read most books in e-format...
thanks in advance.

Model# A1302
When I do the "firmware update" I have no options except:
other
as a former IT, I have exhausted all options I think except for rolling back the firmware.
The apple site isn't down but the page: http://www.apple.com/support/?artnum=305301
which has the link for the 7.3.2 firmware takes me to the default support page.
On another note (for anyone who has run into this problem and recognizes the symptom), when I submit the password on the apple popup that says "network disc detected, enter password" the pop up pauses for a good minute (not responding) before the #53 error with the netbios comes on. I have also turned off the McAfee firewall and tested it... no joy.
Thanks for your help in advance

Ipod displaying frowny face& apple support website

So my i-pod has been acting funky lately, freezing at random times, not charging, etc. It seems to be fine for a while, but now it just stopped playing and shows the frowning ipod face and exclamation mark. I'm sure theres a post about this problem, but I cant find it...can anyone tell me what this means/how to fix it?
Pleaseee! Thanks in advance

My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.

Help needed! about apple support

I just got an i pod video 30 gig as a birthday present. and i have no bill for it. if, by some misfortune something goes wrong with my i pod,will i be able to ship it to the US for a replacement if i register the product? i live in south africa but the pod was purchased by my parents at the singapore airport.

My ipod was purchased in the US when my brother was on holiday over there. I live in the UK and when it went wrong a month ago I went onto the apple support website, filled in a form, Apple sent me an empty box for which to send the ipod off in, a week later a new one came back. Simple and no hassle at all.
Basically you should be ok.

My Mid 2007 24" iMac has been a bit laggy on Yosemite and getting worse every day, so I went to the Apple Support pages on Apples website looking for help and thought I'd found some. This is what I did and it made everything 100 times worse :(

So here is what I found and what I did to try to alleviate the RAM eating upgrade named Yosemite. This guy has helped quite a few people, you can read all the comments and I gave it several tries this morning.
Oct 23, 2014 10:59 AM
I post this hoping to help those users who, like me, are experiencing high CPU usage and massive memory leaking with OS X core services and apps, leading to slow performance and battery drain.
I've tried everything mentioned, but found the right combination of steps to follow. I've tried this with seven different Apple computers, including mine, and has worked well so far. I applied this method yesterday to give these process a 24 hour window to fail again, so far everything good.
First step: disconnect any external or secondary monitors, if any is present. The video memory allocation leak can also happen if you have a system with an integrated card, like Intel, with no external monitors attached.
Second step: Shut down your machine and enter Safe Mode (press shift once you turn on your computer again, more info below). Once you're there, fix your disk permissions.
Guide of how to access Safe Mode: OS X: What is Safe Boot, Safe Mode?
Third step: From Safe Mode turn off your machine again and reset your System Management Controller (SMC). There are different methods, depending on machine, to do this. To know what method applies to yours read the following guide.
Intel-based Macs: Resetting the System Management Controller (SMC)
Fourth step: Once your machine completes a full boot after resetting the SMC turn it off again and reset your PRAM (THIS IS THE MOST IMPORTANT STEP, BUT THE PREVIOUS ONES ARE ESSENTIAL FOR THIS ONE TO WORK). The PRAM stores small bits of data that indicate our Apple computer how to interact with the devices connected to it, including monitors and video cards. It also affects software.
To reset it you should hold the OPTION, COMMAND, P and R keys in your keyboard immediately after turning on your machine again.You'll hear the start up chime, continue pressing the keys until the machine boots and the chime starts A SECOND TIME, then release. IF YOUR YOSEMITE INSTALLATION LOCKS UP AT A BLACK SCREEN AFTER THIS, DONT PANIC! It's normal, just turn off your computer and let it boot again.
More info about PRAM: OS X Mavericks: Reset your computer’s PRAM
Voila, reconnect your external displays and enjoy your system.
Message was edited by: Luis_Mercado
MacBook Air, OS X Yosemite (10.10)
So here is my EtreCheck report that is a bit above my head but anything in red isn't good I'm sure. I'd really appreciate some friendly advice
EtreCheck version: 2.0.11 (98)
Report generated at
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
6 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:34:25
Disk Information: ℹ️
WDC WD3200AAJS-40RYA0 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Data (disk0s2) / [Startup]: 319.21 GB (230.04 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
VIA Labs, Inc. USB2.0 Hub
Generic USB Storage
Western Digital My Passport 0824 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Passport Slim (disk2s2) /Volumes/Passport Slim : 2.00 TB (1.62 TB free)
VIA Labs, Inc. USB2.0 Hub
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
WD Passport III 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Passport (disk1s2) /Volumes/Passport : 499.76 GB (370.05 GB free)
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidmdmdata (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidndiscontrol (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidndisdata (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidrndis (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidserial (4.15 - SDK 10.10) Support
[not loaded] com.lge.driver.LGAndroidusbbus (4.15 - SDK 10.10) Support
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) Support
[not loaded] com.markspace.iokit.IOMissingSyncMassStorage (199) Support
[not loaded] com.markspace.missingsync.palmos.classicseize (1) Support
[not loaded] com.microsoft.driver.MicrosoftKeyboard (6.3) Support
[not loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
/System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftKeyboardBluetooth (6.3) Support
[not loaded] com.microsoft.driver.MicrosoftKeyboardUSB (6.3) Support
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) Support
Startup Items: ℹ️
Cocktail: Path: /Library/StartupItems/Cocktail
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.security.cloudkeychainproxy.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[not loaded] com.maintain.LogOut.plist Support
[loaded] com.maintain.PurgeInactiveMemory.plist Support
[not loaded] com.maintain.Restart.plist Support
[not loaded] com.maintain.ShutDown.plist Support
[not loaded] com.maintain.Sleep.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[invalid?] com.tvmobili.artwork.plist Support
[running] com.wdc.raidmanagerstatusmenu.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.bjango.istatserver.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.hp.lightscribe.plist Support
[loaded] com.maintain.CocktailScheduler.plist Support
[loaded] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[running] com.wdc.WDRAIDDriveService.plist Support
[loaded] com.westerndigital.WD-Drive-Manager-Installer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.maintain.ShowUserLibraryDirectory.plist Support
[loaded] uk.co.markallan.clamxav.freshclam.plist Support
User Login Items: ℹ️
Macs Fan Control Application (/Applications/Macs Fan Control.app)
Solar Service Application (/Users/[redacted]/Library/Application Support/Logitech/SolarService/Solar Service.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WD Quick View UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.0.2f2 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.4 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Microsoft Mouse Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Data: Disk size: 319.21 GB Disk used: 89.17 GB
Destinations:
Passport [Local]
Total size: 499.76 GB
Total number of backups: 25
Oldest backup: 2014-05-10 16:56:40 +0000
Last backup: 2014-11-14 17:38:44 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 89.17 GB X 3)
Top Processes by CPU: ℹ️
      3% WindowServer
      1% Google Chrome Canary
      1% coreaudiod
      0% systemstatsd
      0% ps
Top Processes by Memory: ℹ️
174 MB Google Chrome Canary
84 MB Google Chrome Helper
64 MB mds_stores
52 MB Finder
45 MB iconservicesagent
Virtual Memory Information: ℹ️
3.02 GB Free RAM
1.69 GB Active RAM
317 MB Inactive RAM
753 MB Wired RAM
8.69 GB Page-ins
156 MB Page-outs
I hope to hear from anyone even to knock me in the head, lol. Thanks in advance and I'll be around trying to figure this out.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.FolderActions.folders com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 461455494 3627668074 1083382502 1274181950 1855907737 1848501757 464843899 3694147963 1417519526 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 3301885676 891055588 998894468 695903914 4136085286 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' 's/^.+: //p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e sysctl\ -n pluginkit sudo\ smcDiagnose );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|Roame|SMC:|suhel| VALI|ver-r|xpma' -o -o -k Sender fseventsd -k Message Req SL -o -k Sender Req launchd -k Message Req de: " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D13 40 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 38 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 39 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

HP Officejet Pro 8500 prints slow with Lion. One page every 1.5 to 2 min. Apple support offered no help and HP unable to help. Any suggestions?

HP Officejet Pro 8500 Wireless prints slow with lion. One page every 1.5 to 2 min. Apple support and HP no help. Any suggestions?

Although printer is wireless capable I have it connected directly to iMac via USB to help with speed. I just completed resetting printer and reinstalling to no avail, still approx 2 min to print one page.

Safari slow on Apple's website

Safari runs dismally slow on apple's website, which is why i'm posting this using Firefox. What's the deal Apple?

I don't think it's the browsers. I came to apples forums tonight to see if there was an answer to this. Haven't found anything yet.
I use Windows Vista Business, I previously used XP Pro and Home versions and any computer I use, it's slow. I mainly use Internet explorer 7, I even tried it with safari and it was still slow. It kinda locks everything up while the site is loading and won't let you do anything until it's done. It's really a pain compared to other sites. Even if you have multiple tabs open, you cannot go to another tab and browse while APPLE is loading. Come on Webmasters....

Apple Support Website SLOW

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