APPLE Take Note: holding off on MBP purchase

I've been an Apple user since before the Mac. I'm "loyal" inasmuch as I have owned countless Macs, perhaps every new computer product.
But I will say this: I've been hearing about this noise/whine/buzz or whatever you want to call from the beginning, and from MANY different sources, both online and off.
What Apple needs to recognize is that some (if not large numbers) of its most loyal users are holding off purchasing this machine until this "issue" is resolved, officially rebuked or commented upon, or in one way or another addressed.
This is the only thing that will get the attention of those at the company who have the power to make an official statement one way or another.
Al. PB G4 15 1.67mhz Mac OS X (10.4.5)

To lawlbaker:-
Hey there Essex guy,
I am really happy with the macbook in general and have found apple customer service to be very responsive and helpful. its a completely operating environment that will take me some time to get use to and one which i know im gonna have fun experimenting with.
I have now got some WMP files to play using 'Flip4mac' installed and used using rossetta but i am afraid sites such as 'yahoo' music are out of bounds, they just dont work.
It would be great to share knowledge with someone who lives relatively in the same vicinity compared to others on the forum.
To anyone else:-
I did alot of research before i bought the macbook but did take it as a given that it would play basic 'wmp' files especially as it costs £1500. If i researched every single programme i used on my PC i would be researching forever.
I am sure this issue will be resolved sooner rather then later and that is why i am sticking with my macbook.
To anyone else on the forum who thinks i am having a go at apple, i am not. I am simply stating the limitations of the laptop at the moment and trying to find a solution, so please do not take my comments personally or as any sort of attack. I apolgise if i offended anyone.

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 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

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SuperDrive conspiracy - Apple take note

Well, having read all the posts about failed superdrives I think there is a situation here.
I called my local Apple dealer by telephone and spoke with an engineer (a nice chap). As soon as I mentioned my problems and error codes re my superdrive not buring CDs (It burns DVDs just fine) he said I needed a new drive. I could almost see the knowing smile on his face.
This my friends, is not a number of isolated cases. I believe there is a larger more commong problem here - akin to the Click of Death in zip drives.
My situation is this.
My superdrive plays CDs, burns DVDs and plays DVDs just fine. It will burn music, but will not burn data. I use Toast 6 and my OS is 10.3.9.
The error messages I get when burning fails is:
Sense Key = ILLEGAL REQUEST
Sense code = 0x72, 0X03
SESSIONS FIXATION ERROR – INCOMPLETE TRACK IN SESSION
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Lead-in or Lead-out failed to be written
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1) There is a design fault with eMacs that draw in air across the superdrive thus causing dust to effect it in some way
2) There is a software error in Toast/OS that causes drive to fail
3) The drives being installed are poor quality and not designed to last
Either way Apple should address this issue. Okay, for for it's only $200 to have the drive replaced by Apple. But is there a fix? Why would a drive burn DVDs just fine, but not CDs. It's the same drive!
I have been using and have owned Macs since 1986. I am a great fan, enjoy using them and want to keep using them. But I must question, with many other people in this forum, the situation re superdrives.
What does Apple say about it all?
Steve

1) There is a design fault with eMacs that draw in
air across the superdrive thus causing dust to effect
it in some way
Possibly.
2) There is a software error in Toast/OS that causes
drive to fail
Nope, it's all Apple's fault...100%
3) The drives being installed are poor quality and
not designed to last
You can say that again.
Either way Apple should address this issue.
Maybe 10 years ago. Apple is too busy accomodating their iPod customers.
Okay, for
for it's only $200 to have the drive replaced by
Apple. But is there a fix? Why would a drive burn
DVDs just fine, but not CDs. It's the same drive!
The DVD-Rs and CD-Rs are burned using different wavelengths of laser light, thus requiring two different burner heads.
I have been using and have owned Macs since 1986. I
am a great fan, enjoy using them and want to keep
using them. But I must question, with many other
people in this forum, the situation re superdrives.
Same here. I am a major Apple fan and have been an owner for over 15 years (since I was a kid).
There is definitely a massive problem here. SuperDrives, Combo Drives... they are all screwed up! I just recently had the SuperDrive in my G5 replaced by AppleCare (not to mention it took 1 week longer than they said it would - very bad for business). Sadly, I don't have AppleCare on my eMac.
On the G5 (Pioneer DVR-109 SuperDrive I believe), I saw pretty much the same problems that you are describing. OSX 10.3.4, Toast seems to be completely useless, "ILLEGAL REQUEST, INCOMPLETE TRACK IN SESSION", etc. It completely stopped burning DVDs and data CDs and would rarely burn an audio-CD. It could read CDs fine, but refused to read burned DVDs. After getting the drive replaced, all is well, for the time being anyway. I can almost guarantee this G5 will be making more trips to AppleCare!
On my eMac with the combo drive (CDD5101), I'm having similar problems. CD burning fails 75% of the time, CDs refuse to mount without retrying 10 times, DVDs take upwards of 90 seconds of constant spinning before they mount.
FRUSTRATING! I've been waiting for like 2 months to get my hands on a copy of Tiger so that I can upgrade my eMac and continue working on my software project (which uses an API recently upgraded with major bugfixes and requiring Tiger). Much to my shagrin, after all of this waiting, I STILL CANT UPGRADE! It's so frustrating. The DVD will mount, but like I said, it takes upwards of 90 seconds to do so. Basically, this eMac boots up too fast for it to be able to recognize the Tiger DVD and boot from it. Sigh
So I guess my only solution is to pack up my eMac, walk it through the 2 feet of snow outside, and hook it up to my G5 which is about 5 miles away. ARGH! I'd really be wishing I had gotten AppleCare on this, but I refuse to be dooped by Apple's brilliant, and somewhat shady marketing practices. You mean you want me to pay $200+ every 3 years so that you can fix things that are GUARANTEED to break? I don't think so Apple. If I wanted a PC, I would have gotten a Dell.
I've also been an owner of Macs since the dawn of time...and one thing I must say, I am deeply disappointed with Apple through all of this. I bet they aren't even TRYING to resolve this problem, and why would they? They aren't obliged to or anything - it says it right in their TOS. Not cool man.
I wish Apple would be as loyal to their customers as we are to them. It's sad really. What happened to the Apple we knew 10 years ago?
In my opinion, we all DESERVE new drives. But I guess this is the future (and past) of Apple. Loyals customers investing their time and money into a company, only to get left in the dust. Don't get me wrong, I love Apple, but I'm really starting to grow a giant chip on my shoulder. I wonder how long it's going to be before a class action lawsuit is filed over this?

Phone is just showing a apple will not power off or on .

showing itunes and will not power on or off .

Melinda ~ This Apple doc may help:
iOS: Not responding or does not turn on
...Found here:
http://www.apple.com/support/iphone/essentials/

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I love this - it is amazing and it is helping me out loads....
However, there are glitches with syncing data (there are work-arounds) and Apple need to sort these and make it easier to re-submit your data. Probably the worst for me was tonight....just went out and ran my best ever 5 mile run (due to this amazing device!). I could see the details on the screen, 35min 50 secs, pace 7.44 (this is quick for me! Hmmm infact I guess my pace would be quicker than this as the Nano says 4.75 miles whereas this is my normal track which I've mapped out to 5miles via GPS) but when I plugged into my mac, it didn't sync....hmmmmm.....went and had a look on the Nano and it had gone! Arghhhhh! I now have no record of my time....my best time.....now I'm going to have to try and run it again now!!
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but when I plugged into
my mac, it didn't sync....hmmmmm.....went and had a
look on the Nano and it had gone! Arghhhhh! I now
have no record of my time....my best time.....now I'm
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If I understand what you're saying, the Nano is saying your run is no longer on the nano. Right?
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APPLE Take Note: holding off on MBP purchase

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