Apple technical support *****. Can't even tell me how to hard reset my iPhone. I have to pay $300 to get an answer.
Can anyone tell me how to hard reset an iPhone? Thanks!
Apple Technical Support does not **** if you are within warranty or paid for AppleCare. Otherwise, you are expecting something for free when everyone else was required to pay. In my opinion, that would ****.
Apple's website has plenty of knowledgebase articles that you can access for free. You can try it too. I searched the Internet for iphone reset and here is one of the top hits:
http://www.apple.com/support/iphone/assistant/phone/#section_1
There are also the forums (i.e., here) where other users are more than willing to volunteer their time to help you solve issues.
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On iOS devices tap Settings > iCloud
Make sure Mail is swtiched ON.
Apple - iCloud - Learn how to set up iCloud on all your devices. -
My iPod won't let me download apps from the apps store that cost money it says to contact support. How do I fix this?
Hayley699 wrote:
.. it says to contact support.
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Message was edited by:
dwg -
if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??
actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
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I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
How do you contact Apple Technical Support to assist in resolving iTunes 7 start up issues? I have been without iTunes for over a month and have no way to resolve why this program freezes when opened. It would be helpful to have a phone number or email address so that I can contact someone directly to assist in resolving this issue. The message board efforts, although very helpful, have hit a dead end on this issue.
Thanks.http://www.apple.com/support/contact/
"Call Apple technical support
Customers within 90 days of ownership are eligible for complimentary phone support—one incident per iPod and unlimited incidents per Mac. Purchase an AppleCare Protection Plan while still covered by the Apple One-Year Limited Warranty to extend your coverage. 1-800-275-2273 for technical assistance. Canadian customers, please call 1-800-263-3394." -
Apple Technical Support 2.0 Software Update problem
Hi everyone
I just contacted Apple Technical Support about the 2.0 software update. When my ipod is connected to itunes I have the message that a *newer version (2.0) is available and to click update*. When I click update I get the message about the new update via itunes music store and would I like to learn more, so I click on learn more button and it looks like its connecting to itunes music store then does nothing.
This is what technical support said "engineers are still researching the software, because its actually has not been updated properly yet, one or two days to be fixed."
It will be updated in the US later this evening or tomorrow. It should be available here in Australia either Sunday or Monday.This is sub-standard. Links on Apple website, but to nothing, sometimes iTunes says an update is available, sometimes not, when it says update, it links to nothing, the app store is available, but no links to update 2.0 for iPod touch, search comes up empty, price varies on website ($12.99 and $9.95 Aus$.
It's either available or not Apple - not some half-baked mix.
So the July 11 date that Apple announced at WWDC was a kinda/maybe/sorta might be ready just a little bit date?
July 11 was yesterday, Apple, you are an international company, start acting like one.
Lemme guess, the project codename for Ipod touch/iPhone software 2.0 was Longhorn... -
after installing the latest IOS 5 on my iphone 4, my phone went off and all i can see now is an apple logo.i can´t even open it.. what to do now?please help.. thanks
thanks a lot.. its ok now..
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I got error 3295 when doing software update to 4.3.4 on my iphone4.. can some one tell me how skip this error?? I'm new to apple products..!
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Contacting Apple Technical Support online?
Wasted $10 on an app required for my son for High School, it stopped working after 6 months, contacted iTunes for a refund as it is the App that is ****! not the ipad, they refused to assist, told me I need to contact Apple Technical Support, how does one do this online???
The reviews in the AppStore also show that you're not alone in this freezing immediately after launching the app.
Some users have reported the latest update released 2 days ago (v2.0.1) fixes it for them. Otherwise you'll have to wait until Apple releases another bug fix version.
You could try sending feedback on the issue to Apple at http://www.apple.com/feedback/
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I bought this very nice iMac. The first time I ever use a Apple product. Can someone please tell me where the delete key is on the keyboard. I cannot think for one moment that Apple did not provide for such a key. Please help.
The delete key does a backward delete because it is the natural way to delete while typing. May not be to you and the millions of youngsters who grew up with windows computers. When you are typing and want to delete that which you just typed you are already at the end and you delete back to where you want to re-type. When you go back to a document and want to delete a selection, you have to go to the end of the selection instead of the beginning. it's just the way its always been done on macs. it takes some getting use to.
If you select text to be deleted with your mouse then the delete key deletes the selected text. same for either delete key method.
It is not convenient when you tab to fields in a form. That why fn-delete does a forward delete.
Macs have a couple of keyboards. The small "wireless keyboard" only has the (backward) delete (fn-delete forward). The larger "Apple Keyboard with Numeric Keypad" has both a Delete (backwards) key beside the = abd it has the "delete >" key in the groups with fn, home, end, Pg up and Pg dn. This keyboard is best for users who have switched from windows or are familiar with the windows forward delete. -
iPhoto -share to email not working-The email server didn’t recognize your username/password combination- for hotmail and big pond- since apple technical support re-hotmail on iPhone.
in the iPhoto preferences ==> accounts delete your e-mail account and reenter it
OR
IMHO the better solution is to set Apple mail as the email client in the iPhoto preferences
LN -
Can someone please tell me how I am supposed to sign in to my iCloud account. It tells me it recognises my Apple account but it isn't my cloud account. Please keep answers simple as I've looked at other responses and they completely lose me.
I have a laptop with Windows 7
ThanksPeter Stokes 100 wrote:
Simple I was led to believe I could store stuff in iCloud without the need for a Mac thereby making space on my laptop. You live and learn.
You can, iPhones/iPads and Macs work, as do PC's once there is an open account.
This is typical Apple to be honest. The only reason I use iTunes is for my iPod. Perhaps I need to find another mp3 player.
You do not need iCloud for iTunes, I am sorry that you misunderstand but iCloud and iTunes do not require each other.
I'm certainly not paying the inflated prices that Apple charge for their laptops that are quite frankly no better than my Dell.
I've had Dells, they are worth what you pay, no more.
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