Apple trailers won't play

i downloaded Divx Player and now i cant't watch trailers on the apple trailers page. i get sound but no video. can anyone help?

Uninstall the Divx Player, repair permissions, restart your computer. Either use Quicktime 10 or Quicktime 7 which is located inside your Utility Folder.
Still having trouble? Install Perian, repair permissions and restart your computer after the installation.

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Apple Trailers won't play after update to Snow Leopard

I recently upgraded from Tiger to Snow Leopard and the only glitch I have encountered is that Apple Trailers will not play. The computer screen darkens and the movie viewer screen pops up, but the viewer screen remains black and no movie appears. I have tried reinstalling Snow Leopard and updating to 10.6.1, but still no trailers. Any idea what's going on and what I should do? Many thanks.

Mine seems fine, but you might post a link to a specific trailer.
It's possible it may be Flash related, some early disks broke Flash.
What version of QuickTime do you have? Which browser are you using?
Check your version here: http://kb2.adobe.com/cps/155/tn_15507.html
Joe

Apple trailers won't play AT ALL

Number one, yes, I browsed and didn't find if someone had already asked this. So, just in case I skipped over it for "x" or "y" reason and this turns out to be a repeated question/complaint... my bad.
Number two, here's the thing : I've never had problems with QT in all my years of using it (since, like 2001). Never, at all. A few weeks ago I noticed that the trailers over at Apple weren't playing, and realized they were made for QT7.
So, alright, cool, no problem. I d/led the sucker, installed it, and tried it again.
IIRC, the first trailer I tried worked perfectly.
From then on, Apple trailers just plain don't load. I get either the trailer-area with a white screen, the trailer-area with the blue QT logo and white screen, or the trailer-area with a QT logo with a "?" imposed over it and a white screen.
And at the bottom of my browser it always says "Done", and I've kept it open for an hour just in case the loading start is lagged or something. No go!
Yahoo QT trailers load fine (well, the "Pirates 2" one did) and QT files I d/l to my hard drive play like a wonder.
So, what could be the problem here?
Windows XP

This forum is for the support of ARD Apple Remote Desktop which is software used to remotely mange apple computers
nothing to do with Apple remote controllers
Try ry changing the battery in the remote, if that doesn't work try posting in one of the hardware forums

Apple TV won't play TV shows that are fully downloaded in my library.

Hi,
My Apple TV won't play TV shows that are fully downloaded in my library. It says it will take 6 hours to load a 50 minute episode. It suggests to change the picture resolution, yet this till says it will take hours to uplaod. Is anyone else having this problem, and how do I fix it? I only bought the thing last week, and really feel ripped off. Thanks in advance.

Raul Zero wrote:
Well, if the size of my iPhoto library is the problem, I would have hoped that Apple would have mentioned that when we were on the phone for two hours. But yes, that is a possibility. I have about 260 events containing about 26,000 photos.
I agree, they should now what kind of limitations might apply.
Again, the issue may not be iPhoto per se, but something in iTunes or the interface between the two that just struggles above a certain number of files.
I was able to view photos before I upgraded my apple TV to v3 software but it was not reliable. Sometimes it worked, sometimes not. And it was always slow.
There were occasional posts about people with slow performance on AppleTV who had huge music libraries - not in terms of storage size, just overall numbers of songs/albums etc.
AppleTV is not a particularly high spec device compared to any modern computer so long lists of music files or photos/events might overload it. Trouble is here, itunes is just flat refusing to recognise your photos to even attempt to stream them.

IMove HD Trailers Won't Play

Just got the new MacBook, tested out the remote and played some iMovie HD Trailers and they played with ease. I have gone back now to view more trailers with the remote and they are not loading. Anyone esle having this problem? Solutions? THanks

thanks for responding, to be a bit more clear-
i am referring to the new remote which accompanies the MacBook. heres what i do when i use the remote
menu>videos>movie trailers> and i select preferred trailer
the trailer appears to be loading but never plays its just staying in the loading state, i've tried leaving it for mins. and mins. to let it work itself out but the trailer still never plays.
trailers from apple.com running off of quicktime run fine.
hope that helps. thanks

1st Gen Apple TV won't play iTunes purchased movie

I purchased a movie (not HD) on iTunes and cannot play it on my 1st gen Apple TV. My older movies are still there to be viewed. Any thoughts?

Does it appear in the movie list on the AppleTV1 but won't play? Does it give an error?
Try purchasing something on AppleTV1 direct - check in iTunes you may find a free episode of a TV Show or similar. I had an issue last year with new content until I purchased something else on AppleTV - i assumed it was some kind of authorisation getting updated.
AC

1stGen Apple TV Won't Play Newly Purchased Movies

I have a 1stGen Apple TV and just purchased 2 movies on my computer via the iTunes Store. When I try to play them on my 1stGen Apple TV It shows the movies on my "Shared Movies" Menue, but won't play the content. On the main menue it shows them at being 0sec long. I can navigate through the movie content menues, but can not play any of the content. All other movies work just fine, just these newly purchased ones....I have tried everything and nothing works.

You might try copying the HD movies to your desktop, then deleting the listing and original from iTunes, iTunes should then let you re-download an SD version for the Apple TV 1. You can then re-import the HD version from your desktop.

Apple TV won't play my downloaded movie

I just got an Apple TV 3 a couple weeks ago, have already successfully downloaded one movie and watched it with no problems. I downloaded another (Hunger Games) movie this week and when I turned my Apple TV on to watch it, it said "Hunger Games is now ready to watch, click to play" however when I click to play it says it will be ready to play in 28 hours or so. The movie is completely downloaded so I am not sure why it won't play. I have tried resetting my Apple TV and unplugging it and the router. Puchased all movies through iTunes. Please let me know if you have any suggestions! Thank you!

Use Google’s Public DNS Server To Fix Apple TV Streaming Problems
1. Navigate to Settings >> General >> Network and select Configure TCP/IP.
2. Select “Manually” next to Configure IP.
3. Dont change the IP address or the Subnet Mask and Router Address. Just click "Done".
4. Set the DNS Address screen with the following: 008.008.008.008 and click “Done.”
You should now be able to stream more smoothly on your Apple TV.
If this works for you, please buy a cup of coffee for a complete stranger or some other selfless, random act of kindness.

Rented movie via iMac, moved to Apple TV, won't play, just says Authorizing

I tried to rent a movie from iTunes Store via my Apple TV earlier this evening, as I've done several times previously. But the screen just said Authorizing with the spinning gear. The movie never downloaded.
Instead I downloaded it to my iMac and moved it to my Apple TV--the first time I've tried to rent a movie via my computer. I selected the movie on Apple TV, however, but it won't play. Again, it says Authorizing with the spinning gear.
I verified that the AppleTV is connected to my network and the Internet and I re-entered my iTunes Store information. But it still doesn't work.
Any suggestions?
Thanks

On going problems with apple's server all of today. All I recommend is you just try again tomorrow and it should work. I know i''d frustrating with it being a movie and evrything but I don't think there is much else you can do.

HT204400 Apple TV won't play anything with different password

I recently changed my password and now Apple TV will not play anything I purchased with the old password. Can anyone tell me how to resolve this?
Cheers

Thanks. I will troubleshoot per your direction.
A little more to add to the issue is that the usual problem (80% of the time) is the error "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. This content requires HDCP for playback" so I hope this is also a network issue as you suggest.

IPad says it's sending video via AirPlay, Apple TV won't play it.

When I send video to Apple TV, iPad says the video is playing on AirPlay but the Apple TV refuses to play the video. No audio, no video, nothing. Just a second of the spinning gear like it's trying to play it, then back to whatever it was previously doing. Both devices are at their newest software levels, and resetting the iPad doesn't work.
The only thing that has worked is unplugging the Apple TV, but that only resolves the issue for about a day, and sometimes not at all. HELP?

What kind of content are you trying to play, and from what app?
Is this all music/video/photos or just certain video (which might be incompatible if you've made it yourself)?
Some kind of wireless network issue is most likely, either slow or dropped connections, but if unplugging AppleTV helps it may be worth hooking up to a computer via a microUSB cable and running iTunes to factory restore it.
What kind of network setup do you have?
Can you stream anything via Airplay from iTunes?
AC

Apple Tv Won't play sound through analog RCA input

I just bought the new Apple TV and the picture is working but the sound is not
I have been reading around and found that since the apple tv is toslink (digital) and my receiver is RCA (analog) i would need an adaptor for the sound
will this do?
http://www.monoprice.com/products/product.asp?cid=104&cp_id=10423&cs_id=1042302&pid=6884&seq=1&format=2
thank you
gaam1995

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I have connected my newly purchased Apple TV to my Denon-790 7.1 AV Receiver. It plays just fine on "Zone 1", which is 5.1 surround, but it will not play sound through "Zone 2". The Denon website says that the audio inputs for Zone 2 must be analogue.
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Apple tv won't play movies and there is no green light

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Oops----thinking of the light on the Airport!!! =-)
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I just bought my appletv not to long ago. i know it works for the 4s but i just got the iphone5, i try to play a video on youtube from my phone i could hear the sound but the video won't show on my tv screen. do anyone know if there is something i can do to be able to play sound and video to my tv from my iphone5?

make sure the router allow the ports required
TCP and UDP ports used by Apple software products - Apple Support

Apple tv won't play anything

I bougth an Apple TV 1 week ago. It has been working without problems, but yesterday it suddenly wouldn't play anything. Whenever I try to play youtube, movies from iTunes Store or music from my computer it won't work. It tells me to try again later. Any suggestions?

Problem solved. I restarted by disconnecting the Apple TV and switched the HDMI - cable to another port. Everything works fine now. Strange...

Apple trailers won't play

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