Apple tv 1st gen can't add to hd and can't get shows off mac

i have a apple tv 1st gen with hard drive
#1 a month ago all was great i would go to my mac and add shows to hard drive through itunes but that has disapered now with new i-tunes it dont give option to add music or videos
#2 last week i could conect to mac and watch my shows that i download but now it says "this devise is not autherised to view " or somthing like that
I AM STUMPED
Things I have tried
Reset apple tv
re autherised account
re atach to mac with pin code
nothing works
i can still watch shows D/L prior to last week just not anything in last week
also apple tv 2 works fine

Thanks. I'm not sure abou the type of security - I just use the Apple Airport Utility to have a password protected main network, as well as a guest network. For the name there is a space in between the two words. One is: Family Network. For the password, one does contain a symbol but the other one is just alpha numerical characters.

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Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

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I have rented a movie through iTunes but cannot transfer this to my Apple TV (1st gen). I have tried dragging and dropping the movie into the Apple TV device section on iTunes but it won't allow me to do this. I have tried syncing and this has made no difference. No rental section appears on the Apple TV either. Can anyone suggest what else I should try? I have an Australian iTunes account.

Steve: I know this does not solve your current problem, as it is a strange one, but wht not report the problem download to the itunes store, get a credit then rent it again on your ATV. It might be a slower dl but at least you do not have to wait for a sync as the movie will be erased after you watch it anyway.
Good luck

After iTunes 10.3.1, my Apple TV 1st gen. can't see any shared iTunes libraries!

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Hello everyone
I have fixed it! The problem was that Apple TV had tried to connect to the computer so many times the Virus Barrier X6 had decided it was a malicious attack and blocked the IP address.
I fixed the connection by adding the IP address to a trusted list within the FireWall rules.
To do the same follow these instructions
Go to Virus Barrier X6.
Click the 'Anti-Vandal' Tab at the top of the screen.
Click 'Blocked Addresses'. Select the IP of Apple TV (you can find this IP address through your router software). Click the '-' sign at the bottom of the left hand column. If the Apple TV IP address isn't listed then you have a different problem!
Click 'Trusted Addresses'. Click the '+' sign at the bottom of the left hand column. Add the IP address of Apple TV in the pop up box, select 'permanent', add any notes you want to and then click 'OK'.
Turn on Apple TV and it should all be working fine (assuming that your 'Home Sharing' setting are all on and you are connected the the network!).
Hope that helps
M

Apple TV 1st Gen can no longer connect to wireless networks

My Apple TV (1st Gen) has recently lost the ability to connect to either of our wireless networks at home. I rean the diagnostics at the reset screen and the Apple TV says it is performing normally. In the settings, whenever I attempt to connect to a wireless network, I am now only offered "Other..." as a choice. Proceeding to the next screen, I enter the name of the network closest to the Apple TV -- an Airport Extreme set up for 5 GHz that this Apple TV connected with daily up until 2 days ago. The Airport base station is perfoming normally, as my MacBook Pro can see it and establish a network connection without any difficulty. The issue is limited to the Apple TV. I did a Factory Restore, and now when I go to Wireless Network > "Other..." > Enter the name of the wireless network" the resuit is always the same, and error message stating: "There was a problem connecting to the network. Check your settings and try again. (-4)".
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Note: When I first noticed the connction to this Apple TV had gone stale (greyed out in the iTunes Airplay Speakers list), and prior to doing the Factory Restore, I could play back iTunes content stored on the hard drive, but could not connect to the local wireless networks. I noticed that the Apple TV was running very hot -- it has alwasy run pretty hot to the touch.
If this Apple TV has died, I will get a 3rd Gen Apple TV, but wiill then have to work through the HDMI to Composite video + Audio issues, as this Apple TV is connected to our older (non-HDMI) TV.

Follow-up: Able to connect with ethernet cable, downloaded software updates, connected to iTunes, and synchec content.
Next, disconnected the ethernet cable. ATV1 froze and was restarted using the Menu + ( - ) combo on the remote. Re-ran diagnostics yeilds: Apple TV is working fine.
Restarted, then went to configure the Wirelss settings. Apple TV once again does not show either of the two wireless networks. Selecting "Other..." and entering the SSID yields the same immediate response:
"There was a problem connecting to the network. Check your settings and try again. (-4)"
No change on the wireless front :-( Bummer.
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Can't transfer movie rental from iMac to Apple TV 1st gen

Hello guys, any ideas here...?
I have rented a movie in my iMac and can't get it transfered or streamed to my Apple TV 1st generation.
When I open iTunes I can see the "rented movies" tab under "movies" and the movie is there. I hit the "move" command the movie moves to "on Apple TV" but when I hit the sync command it goes back and just dosn't sync.
I have also tried to connect my library to stream the movie but when I open my shard movies in the Apple TV the rented movie will not appear on the list.
Tks in advance!

Welcome to the  Discussion Forums.
Ensure that ports 80 and 443 are open to the WAN for all devices and aren't the subject of port forward or NAT rules. You might try reauthorising your itunes library as well.

Apple TV 1st Gen not in iTunes devices or preferences

Not sure how many other people have had this problem, but if you find that your 1st gen Apple TV disappears from iTunes devices and preferences this is what I had to do to get it all back:
In brief I believe this is linked to the email @mac and @me alias's and my inability to keep everything in sync. If this is obvious to you my apologies, but looking at the threads out there I think more than one person has this problem.
I had a 1st & 2nd gen Apple TV, an iMac with Lion, an iPhone 3GS and iPad 1st generation not talking to each other - they had all communicated perfectly well over the last few weeks and months (post and pre Lion upgrade).
A few days ago (after the latest iTunes update 10.4.1 (10)) my 1st Gen Apple TV disappeared from the devices section of iTunes and so after much reading of communities to find an answer (no joy) I decided to remove it from the iTunes Apple TV sync menu in iTunes preferences. I then couldn't get it back and it disappeared from the iTunes menu. Heres how I fixed it:
When Apple changed the mobile me accounts from @mac.com to @me.com I started using both, e.g. [email protected] & [email protected].
My iTunes account on my iMac was set up to my @mac alias but I turned on home sharing with my @me email address.
All my devices listed above were set up for home sharing (except ATV 1st gen) with my @me alias and worked fine until recently
In the last week I have regularly had issues with my 2st generation Apple TV password / email alias not being recognised by the iTunes store.
In addition my iPad, iPhone and iPod touch have also had issues with the remote app with both Apple TV's where they have 'disappeared' from within the remote app.
Today I lost everything on every device.
Here's how I fixed it:
Factory restore Apple TV 1st gen and set up with @mac.com email address details (not my @me email alias)
As above for Apple TV 2nd gen
Turn off computer, iPad, iPhone, BT Home Hub, Netgear Wireless router, unplug Apple TV 1st generation & Apple TV 2nd generation (mains and HDMI).
Go to shop to buy gin and tonic ingredients
Turn on BT home Hub and when completely booted -
Turn on Netgear router and when completely booted (make G&T during this time) -
Turn on computer and launch iTunes
Plug in Apple TV 1st Generation and select general > computers and the 1st option with the infinity logo
Apple TV 1st gen appears in iTunes (phew, drink G&T))
Register Apple TV in iTunes, rename it (to whatever) and thank goodness everything back to normal albeit with long re-syncing (but that's why I bought a seperate wireless router from Netgear in the first place, so not so bad).
modifyed my home sharing account details in iTunes from my @me email to my @mac email alias
Turned on iPad and changed home sharing account from @me to @mac
Apple TV 1st Gen 'appears' when I select add shared library along with iTunes from my iMac on the iPad
turn on iPhone 3Gs and repeat the above (as per iPad) - again everything suddenly worked again
Plug in Apple TV 2nd Gen and changed home sharing, itunes account to my @mac account from my @me account (NB: I was able to see my iMac in the computers menu on the ATV 2nd gen using my @me email alias before changing it)
2nd Gen ATV appears for the first time in a few days back in the remote app.
All back to normal.
Now this may be blindingly obvious to you, but just in case it isn't, I thought I'd write it all down in the hope it helps someone. It may not be the email alias, it may just be resetting everything, but I did try that first before fixing it using the steps above.
Best wishes.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

Apple TV (1st Gen) no longer appears in iTunes 10.

Hi there, my Apple TV (1st Gen) no longer appears in itunes 10.
I have looked at as many of the forums as I can and I have followed all the advice to reset Apple TV, router and PC. No joy. I have then restored Apple TV, uninstalled and reinstalled itunes, checked router ports etc. but still no joy.
The Apple TV is connected to my network just fine (I can download movie trailers etc.), my PC is connected to the network just fine (itunes store opens and I can shop). However, the Apple TV does not appear in the devices list on the LHS of the itunes window, there is no Apple TV tab in preferences and I cannot locate my library (not listed) on the Apple TV.
Basically I have tried everything I can find to try to solve this, but no joy. Please can someone help me as this is driving me crazy?

If you've reset AppleTv, have you actually set up the sync/share computer again?
If not go to Settings>Computers and add a new library - a 5 digit code will appear for you to enter in itunes.
The top computer entry in the list syncs and streams, the others only stream. If you plan to purchase anything make sure you have an entry for sync/stream as streaming only libraries may not transfer AppletV purchases.
AC

How to recreate list of media or Library in iTunes and link to Apple TV (1st gen)

Here's the scenario:
I have the iTunes folder pointing to an external device (Time Capsule). I have most, but not all of my media content on the Time Capsule, as my MacBook Pro only has a 122GB drive. (Yes, I have been warned that changing the iTunes folder has consequences, but I'm sure iTunes is still happy I'm buying content.)
I also have different content purchased on the Apple TV which is not on the Time Capsule, or on my MacBook Pro.
Upgraded iTunes to 10.4.1 & result - list of media AKA 'Library' (TV shows & Movies) was reduced to nil.
(Thank you Apple - not what I expect, although iTunes is the most obscure piece of software I have ever used.)
I re-added all the Movie and TV content stored on the Time Capsule to the 'Library' in iTunes, called "MyLibrary". I am unable to add the content on the Apple TV to that same library.
When on the Apple TV I can view all content stored on the Apple TV. It currently is linked to an old library and it is greyed out on the Apple TV. I am afraid to disconnect it in case the information in that library indicates that the content has been synced, in which case that content will be 'removed' from the Apple TV.
The 'Computer' link on the Apple TV points to a shared Library --- "MyLibrary".
If I add the shared library "My Library", I can view the content stored on the Time Capsule by accessing "Shared Movies"/"Shared TV Shows". That's good, however ...
I want to integrate the two libraries together and to copy the purchased content on the Apple TV (1st gen) to the Time Capsule.
(Just had a thought ... if I could arrange to download those purchases again, the problem would be solved.)
The reason I want to do that is I can not 'see' the content on the Apple TV through iTunes, nor do I have a duplicate copy of all that content on the Apple TV should the Apple TV storage fail. Also, I cannot connect to the Apple TV through iTunes except through the Shared Library "My Library", which now only contains content on the Time Capsule.
I know this is complex, but for those of you who understand the innerds, do you have any suggestions?
Thx
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I'd strongly suggested posting this in the ATV forum if you haven't already.

Remote app on Ipad 2 (and Apple TV 1st gen)

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I have an Apple TV (1st gen) which I control thorugh an Iphone 4 and Ipad 1. I recently bought an Ipad 2 and installed the Remote app. The app finds my ATV and I can control the music in it, but the control function (that allow the ipad screen to become a trackpad) is missing, so I cannot navigate on the ATV's menu. I can still do it on the Iphone4 and Ipad 1 (even with the updated IOS). I have tried deleting and reinstalling the app on my Ipad2 but the control function is still missing. Has anyone experienced this before? Do you know how to fix it?
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Apple tv 1st gen can't add to hd and can't get shows off mac

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