Apple TV (1st Gen) can't find update...

I recently got a 1st gen Apple TV from a friend who no longer wanted it.
In order to completely reset it for my use, i ran a system restore using the Menu + - combination and it restored to 1.0 (It was one of the first 40GB units released)
The issue i'm having now is that it alternates between the Apple logo on boot up, displays the menu for approx 1-2 seconds, then goes back to the apple logo.  I can stop this by blocking internet access via my router for the AppleTV and it stops and displays the menu.
I then can re-enable internet access and attempt to update, but it finds no update.  I really want to be able to set this up for my daughter in her room to replace the DVD player and give her access to my movie and music collection, but if i can't update it, then i'm kind of out of luck and have got a nifty looking paper weight....
Can anyone tell me if there is anything i can do at this point?  I'd like to avoid using any method that would require me to dismantle the apple tv if at all possible. 
I have another Apple TV that resides in the living room and i love it and would like to be able to add to my stable :-)

Have you tried starting up without internet connection at all (not simply removing it) and then once booted attaching ethernet and checking in Settings for updates manually?
There was a recent thread where someone with similar issues got it to work eventually but I'm struggling to find it.
Please send Apple feedback - they seem to have pulled the rug out from under AppleTV 1 user's feet - restoring to 1.0 or whatever shipping version is teh recognised meothod to reset to shipping - it needs to work for those that shipped with 1.0.
http://www.apple.com/feedback/appletv.html

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