Apple TV (1st gen) does not appear in remote speakers list
Dear Fellow Forumers,
I am surprised that APPLE, a highly rated and respected company leaves such a great number of users like me sweating for months without any support.
It is a shame that the problems I encountered, and still do, are not repaired by a new upgrade or by a clear fixing procedure published here on the forum.
iTunes 9 with my Apple TV were working perfectly until my nightmare started few months ago when the I upgraded for the iTunes version 10.1.
Needless to list all the problems and fixes I went through. I just want to focus on the actual problem I have.
I run iTunes 10.1.1.4 on a Packard Bell Easynote with Windows Vista.
My Apple TV 1st gen. appears in device list on the left of the screen. I can select and synchronize my ATV with my iTunes. I can even use all the functionalities of my ATV when I operate it directly, including streaming music from my iTunes Library. But, I do not see my ATV in the list of the remote speakers on the right nottem side of the screen.
That means, I can not sit in fron of my laptop and stream music from my iTunes to my ATV. I should go, turn on the Telly and go through all the screens to choose the music I want to listen to streamed from my iTunes library.
I am really frustrated and surprised by the lack of attention to the customer service by Apple who is known to put out very reliable products.
I hope someone from the company will read my post and escalate its contests to the management to i,prove the llevel of reliability of such grand public products.
But first of all, I would be very grateful for any help resolving my problem.
Thanks in advance and best regards.
Naass
Thanks for all the helpful answers I received on this thread!!!!
Anyway, this morning I received the notification to download the 10.1.2.17 which I did. This resolved my problem.
I am still a bit sceptical that the same symptom my return as it happened the same way in the past.
Fingers crossed!!
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I have tried:
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I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
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Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
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