Apple TV (1st Gen) no longer seen in device list in iTunes 10.4.

Apple TV (1st Gen) no longer seen in device list in iTunes 10.4. I can see it in the multiple speaker list and I can connect to it that way,  it is not seen as a device in order for me to sync content. Any ideas?
I've tried:
1.) rebooting my network
2.) rebooing my AppleTV
3.) Running diagnostics on my AppleTV (everything is working 'fine.')
4.) Rebooting iTunes
5.) Rebooing my computer
6.) .....
Please help.

Check the firewall allows access for iTunes, try disabling the firewall if necessary. Try restarting the router.
Also try de/re connecting your iTunes library from your Apple TV; disconnect from the Apple TV (Settings/Computers/Your_Library) and reconnect again (Settings/Computers/Connect_to_iTunes) - You will need to re-sync previously synced content.

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