Apple TV 1st Gen with graphics problem.

Just hired "Taken2" and the subtitles which translate the bad guys language stay on screen permanantly. The only way you can remove the subtitles is to stop & resume the movie. Very annoying. Any answers??

These are not subtitles... they are graphics embedded in the movie. For example, in the movie "Argo" when the scene cuts to the US Embassy in Tehran, there is a graphic that appears at the bottom of the screen that comes up stating "US Embassy in Tehran, January20,1981" This graphic stays on the screen until it is replaced by another graphic or the translation of an Iranian speaking. The only way to clear it is to select "menu" on the apple remote and then go back to the movie. It is not a Closed Caption issue.. thanks anyway.
Robert

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Apple TV 1st Gen with wireless speakers

Hi,
I've been searching forum after forum for the perfect solution to my home music setup but have had no luck so far.
Currently I have my iMac connected to my 1st Gen apple TV and this has worked fine up until now for what I need it for (playing music and watching movies and photos on our main TV in the house that the apple TV is connected to). Also the beauty of the 1st Gen apple TV is the music is synced to it meaning the iMac doesn't need to be on 24/7 to play the content.
What I would ideally love to have setup (if possible) is all music still stored on my iMac (without the need for it to be switched on) synced to my apple TV - then the choice to either play the music through the TV it's hooked up to or alternatively push it to wireless speakers in another room with the music played controlled by the remore app on my iphone 4S?
Is this possible or am I just wishing for to much?
Thanks
Gary

......... is all music still stored on my iMac (without the need for it to be switched on)
Unfortunately that is simply impossible.

Apple TV 1st gen Factory Restore Problems

I have an Apple TV 1st generation that I tried to do a factory restore on. I did not unplug durring the progress bar. It then started up with the apple, then the opening video with all the tv screens. It asked me for the language, I selected English, then had me choose the correct internet connection so I typed in the password for our Wi-Fi, then it came up with the code to connect to our home computer and started flashing a new code every 2 seconds. I unplugged the Apple TV and waited about a minute then plugged back in. It again had the normal start up, but then after the opening video it began flashing between a screen with the apple then a blank black screen then to a menu screen and cycling through each screen about every 1-2 seconds. I unplugged again and waited about 10 minutes but then had the same results. Is there anyway I can do another system restore as I cant get it to stop flashing.

I FIXED IT!!! So here is how to fix your Apple TV 1st generation if you are having the problems listed above. I am listing it step by step as I have not found the solution to my problem ANYWHERE and I have been looking all day and figured it out myself. Here we go:
If you have done a FACTORY RESTORE and it is now flashing different through different screens I recomend doing a FORCED RESTART from the totally awesome guys at MethodShop, here is the link: http://methodshop.com/gadgets/tutorials/appletv-fix/
If their instructions do not fix your problem here is what I figured out (assuming the diagonstic test says that your Apple TV is working correctly).
Keep your Apple TV plugged in, and allow it to go to sleep. It can take up to 45 minutes. Once it has gone to sleep (the screen will have photos scrolling on the TV) press the MENU button on the remote to wake it up. The Apple TV will wake up on the MENU screen. Scroll down to SETTINGS then select SYSTEM UPDATE. Follow all instructions to update the system to the current update.
WARNING: If you take too long once you have woken up the Apple TV it will start freaking out again and you will have to let it go to sleep again.
I have tried this twice now to make sure the first time was not a fluke and its working perfect now.
Hope this helps someone else!

24" iMac (1st Gen\White), Graphics Problem(s)

Hi, I will have had my iMac for two years on Thursday (Christmas present, in a way) and it is currently starting to exhibit some weird graphical problems, horizontal lines are appearing in various applications, at random times, but the weird thing is that they stay in that app when i move the window around and I can take snapshots of them. I posted some to my MobileMe Gallery: http://gallery.me.com/mam693#100105
I installed Leopard on an iPod and those lines even showed up on the install DVD as well as the clean iPod making me believe its a hardware issue.
Now, I have been reading that other people have had similar problems and have had to pay around $800 to get it fixed, if anyone could confirm, I would greatly appreciate it. Or if anyone has any other suggestions they would be gladly appreciated.
Thanks,
Matt

Hello,
This sounds like a video card issue but if you haven't done so, check the hard disk for errors.
To check the hard disk:
Open Disk Utility, in the Utilities folder in the Applications folder.
Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
Follow the onscreen instructions until the Menu Bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click the Verify button. If DU reports errors, click Repair. When it's finished, from the Menu Bar, select Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
If it were me, I'd back the system up and erase the drive just to make sure it isn't a hardware issue and not have to shell out $$$$$.
Reinstalling Mac OS X
Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
NOTE: To reinstall Mac OS X from another computer on your network, see this topic:
Using Remote Install Mac OS X
To reinstall Mac OS X:
Insert the Mac OS X Install DVD and double-click the Install Mac OS X icon.
Follow the onscreen instructions. In the pane where you select the destination disk, select your current Mac OS X disk (in most cases, it will be the only one available).
Click Options.
If you want to save your existing files, users, and network settings, select “Archive and Install,” and then select “Preserve Users and Network Settings.”
If you want to erase everything on your computer and reinstall Mac OS X, select “Erase and Install.” You can’t recover erased data.
Click Continue.
Click Customize to select which parts of Mac OS X you’d like to install, or click Install to perform a basic installation (recommended).
NOTE: If you selected “Erase and Install” in step 3, you may need to use the Applications Install DVD that came with your computer to reinstall your iLife applications (GarageBand, iPhoto, iMovie, iDVD, and iWeb). If you are prompted to use the Applications Install DVD, insert the Applications Install DVD, double-click the Install Bundled Software icon, and then follow the onscreen instructions.
If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X Install DVD.
If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer, including Apple software, third-party applications, and other printer drivers, review the instructions in the manual that came with your computer.
If you need to reinstall Mac OS X and you’ve been using Time Machine for backup, you can easily restore your applications, files, and user settings from your Time Machine backup disk after you’ve reinstalled Mac OS X.
Happy Holidays!!!
Carolyn
Message was edited by: Carolyn Samit

Apple TV (1st gen) photos in an Event not in date order

I have synced selected Events from iPhoto to my Apple TV 1st gen with iTunes 11.0.1
The events synced are "merged" events from 2 cameras on a month-by-month basis.
In iPhoto, I have the event sorted by date, but on the Apple TV, the photos are NOT in date order.
How can I get the Apple TV to reflect the choice I make in iPhoto ??

Thanks Winston
DIT-DIT-DIT-DAH

Apple tv 1st gen can't add to hd and can't get shows off mac

i have a apple tv 1st gen with hard drive
#1 a month ago all was great i would go to my mac and add shows to hard drive through itunes but that has disapered now with new i-tunes it dont give option to add music or videos
#2 last week i could conect to mac and watch my shows that i download but now it says "this devise is not autherised to view " or somthing like that
I AM STUMPED
Things I have tried
Reset apple tv
re autherised account
re atach to mac with pin code
nothing works
i can still watch shows D/L prior to last week just not anything in last week
also apple tv 2 works fine

Thanks. I'm not sure abou the type of security - I just use the Apple Airport Utility to have a password protected main network, as well as a guest network. For the name there is a space in between the two words. One is: Family Network. For the password, one does contain a symbol but the other one is just alpha numerical characters.

Movie content will not sync with Apple TV (1st Gen)

I have some iTunes purchased movies which refuse to be sync'd with my Apple TV (1st Gen). Storage for the ATV is external using FireCore (latest release), and I have added content since this issue began, but the same movies still will not sync.
I have tried syncing as 'Playlists' - my preferred, also ticking the 'boxes' for these items within the 'Movie List' on iTunes, finally selecting 'All Movies' - none work.
My iTunes Library lists 98 items. Apple TV lists 90 items. Both include iTunes Extras
This question/problem is also listed (incorrectly) under Apple TV and Photo's

I am also experiencing major sync issues with my recently purchased Apple TV which will NOT transfer any content (purchased or otherwise) over from my iMac (27" 2.66 GHz Intel i5 Core). I am running iTunes 9.03, and Apple TV OS 3.02.
All content plays on my Apple TV fine and I've had no trouble transferring purchased TV shows back to the iMac.
I was on the phone with Apple support for well over an hour about this yesterday: failed solutions included factory restores and direct iMac-ATV Ethernet connection. They decided that the Apple TV might be defective, so it was returned and exchanged. New Apple TV=same problem.
Incidentally, the first Apple TV was initially synced with a Windows XP machine running iTunes 9.01. No problems with syncing content from the PC.
I spoke with Apple support again this morning: we tried 2 factory restores, but could not get any content to sync from the iMac to ATV.
I also tried to sync from an older iMac G3 (OS X 10.4 and iTunes 9.03) with the same unsuccessful result.
Still waiting for Apple support to call back with more ideas. In the meantime, I've synced the ATV back to iTunes 9.01 running on Windows XP without any problems.
Very frustrating: there must be a major ATV sync issue that affects Macs running iTunes 9.03. I hope that Apple will address the problem and offer a fix.

New iTunes videos won't sync with Apple TV (1st Gen)

I have two Apple TVs (1st Gen) that have been working wonderfully. I've had no problem in the past downloading videos from iTunes even as recently as a month or two ago. However, after upgrading both my OS (10.8.2) and my iTunes (10.7) my most recent download (a series subscription) won't sync. I'm ruling out a problem with the Apple TVs specifically as it is happening with both. The message I'm getting is "[SHOW] could not be copied to Apple TV because it cannot be played on this Apple TV". This is the same message I get whether trying to sync the HD (720) or SD version. Thoughts?

You can re-download SD content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer, uncheck the preference to download HD in the bottom right corner.

Help with movies bought on Apple TV 1st Gen.

I have bought several movies on my Apple TV 1st gen and I am not able to see them in my Mac's library so I cannot share the movies with my iPad

Your iTunes library needs to be paired as a primary (syncing) library before you can transfer content.
There have been a few instances where people even with a primary library have been unable to transfer content to iunes, in this event, report a problem with the purchased content in your iTunes purchase history and try purchasing from iTunes in the future.

My Apple TV (1st Gen) will not synch with iTunes on my Laptop

I've been trying to do this for a while, it shouldn't be too difficult i think.
All i want to do is synch all the content on my laptop with my Apple TV (and vice versa) so all the content including photos and home videos is the same on both my Apple TV and my laptop.
Some points:
There's enough hard drive space on both
I'm using Windows 7 ultimate on my laptop
The correct port exceptions have been added to Windows Firewall
I have purchases on both my laptop and Apple TV from the iTunes store
We're using a wireless network and it while it's possible to get them both cable wired, it would be a pain
Home networking is set up in iTunes on my laptop
I've set up my Apple TV to synch (not stream) with my account on my laptop
Both iTunes and Apple TV are up to date with their downloads
I think that's it - am i missing anything, or should this now just work?
Cheers
David

As per the question, really...
"My Apple TV (1st Gen) will not synch with iTunes on my Laptop"
There's no error messages
Only the films i've bought on my AppleTV appear on my AppleTV
It's been synching for over 4 hours and hasnt got past the first film and the progress bar is not moving
David

Has the recent Itunes upgrade caused incompatibility issue with APPLE TV 1st gen?

after recent upgrade to itunes, itunes no longer recognizes data on my apple tv 1st gen....but the Apple TV still has them loaded. additonally this new itunes does not let me resync new songs or movies, etc. thoughts? thanks!

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

HT1860 my apple tv (1st gen) has worked fine for a year/ All of a sudden it has stopped displaying any movies or tv. It only displays my movies or my tv that has been previously down loaded. however it appears connected wirelessly with good strenght. Any

my apple tv (1st gen) has worked fine for a year/ All of a sudden it has stopped displaying any movies or tv. It only displays my movies or my tv that has been previously down loaded. however it appears connected wirelessly with good signal strength. Have tired swithing off both router and apple TV. Any ideas?

This is a known, ans ongoing issue. Rest assured you're not the only one affected. There are several threads here already discussing this, I suggest searhing them out if you want more details, and possible work-arounds for locally hosted content.

The Remote App on my iPhone no longer works with my Apple TV 1st Gen

I don't use it that often but when I want to, I want to...u know how it goes. Since one of the updates for the Remote app on the iPhone it no longer "sees" my 1st gen Apple TV, any ideas or am I SOL? Apple TV 1st gen doesn't do homesharing does it?

there used to be a dark gray "pad" area on the display of my phone in the remote app that I could use kinda like a track pad to move around the menus on the appletv, u could tap it, swipe it etc, that's gone cause it no longer sees my apple tv library, I can't find the library on the apple tv, is that cause homesharing isn't available and it only sees things thru homesharing?

Apple TV 1st Gen can no longer connect to wireless networks

My Apple TV (1st Gen) has recently lost the ability to connect to either of our wireless networks at home. I rean the diagnostics at the reset screen and the Apple TV says it is performing normally. In the settings, whenever I attempt to connect to a wireless network, I am now only offered "Other..." as a choice. Proceeding to the next screen, I enter the name of the network closest to the Apple TV -- an Airport Extreme set up for 5 GHz that this Apple TV connected with daily up until 2 days ago. The Airport base station is perfoming normally, as my MacBook Pro can see it and establish a network connection without any difficulty. The issue is limited to the Apple TV. I did a Factory Restore, and now when I go to Wireless Network > "Other..." > Enter the name of the wireless network" the resuit is always the same, and error message stating: "There was a problem connecting to the network. Check your settings and try again. (-4)".
This message comes up almost immediately, without requesting a WiFi password -- suggesting to me that this Apple TV has lost the ability to connect to ANY wireless network due to a hardware failure.
Q: Has anyone else in the Support Community had a similar experience with their 1st Gen Apple TV, and if so, did you find a solution to it?
Note: When I first noticed the connction to this Apple TV had gone stale (greyed out in the iTunes Airplay Speakers list), and prior to doing the Factory Restore, I could play back iTunes content stored on the hard drive, but could not connect to the local wireless networks. I noticed that the Apple TV was running very hot -- it has alwasy run pretty hot to the touch.
If this Apple TV has died, I will get a 3rd Gen Apple TV, but wiill then have to work through the HDMI to Composite video + Audio issues, as this Apple TV is connected to our older (non-HDMI) TV.

Follow-up: Able to connect with ethernet cable, downloaded software updates, connected to iTunes, and synchec content.
Next, disconnected the ethernet cable. ATV1 froze and was restarted using the Menu + ( - ) combo on the remote. Re-ran diagnostics yeilds: Apple TV is working fine.
Restarted, then went to configure the Wirelss settings. Apple TV once again does not show either of the two wireless networks. Selecting "Other..." and entering the SSID yields the same immediate response:
"There was a problem connecting to the network. Check your settings and try again. (-4)"
No change on the wireless front :-( Bummer.
Looks like an ethernet connection is the only option left to continue using this Apple TV 1st Gen.
Thanks for your help. -- Paul

Apple TV (1st Gen) not being recognized in iTunes 10.5

I recently updated iTunes to 10.5 and my Apple TV (1st Gen) will not longer show up in iTunes; thus I am not able to syn or stream any content from my iTunes library. I am not even able to reconnect/pair my Apple TV with my iTunes.
I have also been having trouble with my Apple TV dropping its wireless connection and not being to reconnect again.
Any suggestions?

ATV 1 is likely to be very low on the totem pole of Apple's concerns at the moment
(ESPECIALLY if no one issues a formal complaint).
So if you want to see a patch anytime soon I'd advise all who are having this problem to submit a bug report at:
http://www.apple.com/feedback
I've already submitted a report under both iTunes and AppleTV (since it's the iTunes developers that need to fix this)

Apple TV 1st Gen with graphics problem.

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