Apple tv 2 and HDCP error.

I just replaced my apple tv with a apple tv 2. I have a Sony Bravia KDL-V32XBR1 and I'm getting the HDCP error. I'm using a RocketFish HDMI cable so I'm pretty sure that it supports HDCP.
I can play Youtube, but no netflix and no rental or purchased. I cant do Youtube or any other streamed video from my iPad without getting the HDCP
error message.
Any ideas how to fix?
thanks
b

This is happening to me too- this is a replacement apple tv because I kept getting the green screen of death! I called for support, because I have iPods, iPhone, MacBook pro and air book in my household and the support people would not address any problems with Apple TV-
I got the impression they felt the product was worthless-
It is just at the one year warranty and I am fed up! NO MORE APPLE TV when there are so many products that offer service.
I have tried changing video output, tv specs, and my gold rocket fish are the best cables around! I think it is apple's new update that took six hours to load a few days ago- Pure garbage! Not even fit for eBay!
Rediculous! Sure will make me think twice about buying apple again!
NO STEP by STEP SOLUTIONS-
Apple has become CORPORATOCRACY PERSONIFIED-
Take our money and then absolutely no service.

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Updated my Apple TV- Now dreaded HDCP error

Very disappointed right now...updated the software tonight to my Apple TV (its was working just fine for the past year) and now I get the HDCP error. Now I can;t watch the MLB game, movies....what is wrong? How do I fix it?...this is one of the reasons people don't cut the cable bill or satellite bill....my HDMI cord was working perfectly, then update says your HDMI cord needs to be updated...this is AWFUL. just AWFUL!!
Anybody else been able to solve this annoying issue? ARE YOU LISTENING APPLE?
Appreciate any help...

Hi there Gxpress!
I have an article for you that can help you resolve this issue. This article will walk you through some troubleshooting steps for resolving this HDCP error, and can be found right here:
Apple TV (2nd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
If you are still having trouble resolving this issue after following the troubleshooting steps listed in the article above, you may want to try restarting the Apple TV by following these instructions:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180
or you may need to restore your Apple TV by following these steps:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Thanks for using the Apple Support Communities!
Cheers,
Braden

AppleTV and HDCP error

I must say that I am very disappointed in how Apple is handling this. The company released a software update a while ago that included the HDCP or High-bandwidth Digital Content Protection to block the copying of audio and video content as it travels through the net. Due to this update, some of us AppleTV owners may have been experiencing errors while renting, buying or home sharing content through the device. The error is as follows: "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection." Thinking to resolve the problem, I went and bought so far 4 different sets of HDMI cables to include an Apple branded HDMI cable and it did not work. Well, I thought it was going to be the TV since my TV's HDMI ports could not be updated, I went and bought a brand new TV which I did make sure that the ports were HDCP compatible and to my surprise it did not worked either. I reset the device to reinstall the software and nothing happened. This past weekend, I went to the Apple Store and they said, well lets erase and reinstall everything and it should work. The guy comes back and plugged it to a Sony TV where they have their demo AppleTV and it gave him the same error again. He said lets try it one more time and when he cam back the device would not even connect to the HDMI port. I am standing there asking for a replacement, which is fare enough due to the circumstances, and let me remind you that the circumstance is that my AppleTV as well as many others got damaged due to the software update not just normal usage and even though it was out of warranty by 80 days it was not my fault that the software update damaged it. Apple all they said was you either pay for the replacement or buy a new one. I was so angry that all I wanted to do was to throw the darn thing in the trash can in front of people in the mall so they know what's going on. I have always been a firm believer of apple but some times I question their way of doing business with the customers. Now I have a damaged AppleTV at home that I cant use not because of my own fault but because of a malfunction on the update and they make it seem as my fault. So if you are having this same problem, you can try anything, you can go to the Apple store and all I have to say is good luck. Thanks Apple....

Here's how I've "FIXED" it.
Each time I want to watch the Apple TV, I "usually" have to unplug the power cord from the back of the Apple TV, then wait ~15 - 30 seconds, then plug it back in.
Restart takes abouta minute for the signal to be recognized by the TV.
Then all's set, until the next time i turn it on, then its pot luck from there.
AppleTV content, my photos streamed from an IPhone 4, content doesn't matter.
The HDMI cable "condition" is a hoax in my opinion.
When I do the update ( bought the AppleTV Gen 2, days after release ) I'll update if this has gone away.
FWIW, I got this with both the Gen 1 720 AND the Gen 2 1080 models, in different locations (states) and different TV manufacturers: Sony LCD 1080 and Panasonic Plasma 720.
Software fix from Apple I suspect.

Hdcp error on apple tv

Hi, have rented a movie from iTunes on apple tv 3 and hdcp error keeps coming up and won't play movie. Please help!!!! Not sure how to fix???

I recently purchased an Apple TV3 and discovered the dreaded HDCP error as well.
I read through a lot of forums and have listed in order what worked for me. The best solution at the top, some solutions included because, this is 2013 and I still laugh that they were suggested.
Resolving the HDCP Error
(1) Change your HDMI cable to a high speed HDMI cable. My TV was HDCP compliant even though it was a first generation plasma. Thanks Panasonic! But my HDMI cable was not high speed. AppleTV would work some days and not others. It sucked. Then I swapped an HDMI highspeed cable from my PVR sitting in the corner (good riddance cable) and I have no longer seen the HDCP Error. I am keeping my fingers crossed and feel my eylids flicker everytime we fire up an episode of Dexter. Are we going to get the 3 second death pause?... So far no. (Post Enraging HDCP Error Syndrome PEHES)
(1A) Using HDMI port #1 - apparently most TVs don't have HDCP built into all HDMI terminals. This was the case with mine. My appleTV will only stream protected content when I have the cable in the first terminal.
(2) Updating your AppleTV software - when an update is available, I have found the appleTV won't stream without it.
(3) Resetting the appleTV - this includes: powering down the unit, powering down the TV, unplugging the cords (HDMI and power) from the AppleTV and the TV, waiting 30 seconds and reconnecting. This worked only intermittently for me.
(4) Same as 3, but 40 min wait - really? yes really. This worked only intermittently. And is comical. "Now go manually discharge your capacitors!"
(5) Changing the Video Settings on the AppleTV - someone suggested that changing the video settings on the apple TV may actually "reset the device" This did not work for me.
(6) Re-installing AppleTV - seriously? to stream my content I have to re install the appleTV software? I eventually tried this too, and while it took a long time and was annoying, did not work.
Anyway, I hope this is helpful to someone with the same problem in the future.

After update apple tv 2 on itunes and get error 1602 i start my apple tv and see no contents or any programs there just i see settings and computers?

after update my apple tv 2 and get error 1602 on itunes, i start it and found no content showing there only settings and computers?
please any answer.
my itunes is the latest.

Welcome to the Apple Community.
Unfortunately, a number of users appear to have encountered this problem. Some of these users have reported that the problem just disappears the following day or shortly after. Other users have found various other solutions to this problem.
Firstly, are you receiving any date and time errors when you turn on your Apple TV?
Check that you are properly connected to the Internet, by ensuring that you have a proper IP address and not one starting with 169. Also check that your location for the iTunes Store is set correctly, if so you might try changing it and then changing it back.
If the problem persists try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router, or if this doesn't work you might like to try a restore.

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

Apple TV 2 and my Sony HDTV, no HDCP? But my PS3 works fine...

I'm disappointed to find that both my Roku box and PS3 work fine on my Sony KDF-E42A10 HDTV with HDMI however my new Apple TV V2 does not.
What is going on here? How come my brand new Apple TV does not work?
I am getting the following ERROR: This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. This content requires HDCP for playback.
My Apple TV 2 is plugged directly into the HDTV.

Same issue, and I'm pretty ticked... got my apple TV in the mail today (finally), and after a month of anticipation I get it hooked up. I get the same HDCP error message when trying to stream any of the iTunes rentals, or Netflix rentals. Content stored locally on my computer streams perfectly fine with home sharing, and all the other features on the apple tv seem to be working perfectly. But I can't use any of the netflix features, or any of the iTunes rentals either, which will be a major deal breaker.... looks like I'll be sending this thing back! My TV is a JVC 42" LCD, purchased new in January 2010. The specs for my TV say it is fully HDCP compliant. I've tried 4 different cables. My Apple TV 2 is connected directly to the TV, it doesn't pass through a receiver or any sort of switch at all, it's connected directly. My TV has 3 HDMI inputs, and I've tried all 3 of them. What the heck?

Apple TV 3 HDCP Error

Hi, I have an Apple TV 3. I can watch videos from the apple tv itself like the trailer and movies. However, whenever I tried airplaying from my iPad device. The video loads for a few seconds and I will get a HDCP Error. I've checked up the solution and many of you suggested the handshake error, and have to remove the cables etc. But I've done this countless time and this definitely isn't the issue. It use to work with airplay when I just got it, the problem definitely isn't with the TV or the Cable. Can someone help me?

Imperials wrote:
What do you mean protected by HDCP or flag???
Quote:: I can add movies into my computers itunes and from the ATV, launch the video through home-sharing with no problem.
Playing DRM movies from your ATV, does not prove that it used nor negotiated HDCP successfully.
HDCP is not part of apples DRM, it is part of the Bluray standard to protect the link from a Bluray player to the TV and the Apple TV may be exempt from its use.
But AirPlay is even used on my Pioneer AVR, so maybe Apple had to sign up to the HDCP protection, since they might want to include AirPlay in future TV sets to make HDMI cables redundant.
In any case there is any number of HD media that will play thru HDMI without an HDCP link, HDCP is not required for everything sent over HDMI.
I'm just saying that maybe AirPlay had to include HDCP and maybe the ATV is exempt, that is all I was trying to say.
I also had an bad experience with HDCP, to the point that I thought I needed a new TV, but which turned out to be something wrong in the HDMI cable. The cable worked or not worked depending on how I twisted or bent the cable coming out of the tv.
Now I have writers cramp and an ugly wordy reply!

HDCP error with Hulu and Netflix

I've had a Apple TV 2 for a few years now and it has worked great.. Two days ago it stopped playing Hulu and Netflix and Vimeo.. All worked fine up until then.. It continues to give me a HDCP error when I try to use them.. It will try to load the program then after 4secs I get the error.. I have changed nothing on my set up.. I have reset and restored, unplugged the HDMI cable and power cable as well.. No luck.. The only thing it will play is content I purchase or have purchased from Apple.. Is anyone else having this issues.. Any help would be appreciated!!

I would try testing with another tv to verify the problem is with the tv and not with the atv

HDCP Error - and a possible solution

I saw some earlier threads on problems people ran into with HDCP errors -- basically viewing HD movies on external displays.
Here's my story: I am using
13" MacBook 2GHz Intel Core Duo (The MacBook 5,1)
1Tunes 9.1
MiniDisplay port
The video out is the mini DVI (I think that is what it s called, the machine was bought in late '08).
Anyhoo, I was playing DVDs with no problem by connecting the computer thru a VGA adapter to my Sharp TV. Then I downloaded some HD TV shows (Doctor Who episodes as it happens) and when I tried this configuration I got the HDCP error. I thought I was limited to watching the HD content on my 13" screen, which is a bit of a bummer. BUT I went to the Apple store and got a dongle for MiniDisplay to DVI, and then bought a DVI to HDMI cable. Viola! No error. I just use the HDMI input on the TV.
Now, I have a question:
iTunes has an update. Should I be afraid to use it? I have this lingering fear that if I update I'll get the HDCP error again.
Any thoughts? Ideas? I'd be curious to know if anyone has a link to Apple's stated policy here.
Thanks!

Alanterra,
Sorry to hear about the poor service. I will tell you that I have never had to use Applecare with any of my own machines, and the only experience I have had with Applecare/Apple repairs was with a friend's G3 iBook.
I met this friend while performing with an opera company on a 10-week tour of the US. In the first week of the tour, her 3 1/2 year old iBook went belly up. The second week was in Florida (my home state), so I was able to take it to an Apple store for her. I told her that I thought her problem was a bad logic board, and that it would be a few hundred to have it fixed. Sure enough, when I took it to the Apple store, they confirmed that it was the board, but that it was covered under an extended replacement program.
To make a long story short, they fixed the iBook completely free of charge, and it was ready to pick up only three days later. Needless to say, I was impressed. I hope that, in the end, you will be impressed also.
Scott

Apple TV HDCP error - very strange

hello,
So my Apple TV is a couple years old now and I have never had any issues with it - it has been working with 3 different TVs of mine over the last couple years - I have just tried to use it in a different TV and I keep getting the HDCP error every time I try to play anything on it.
My friend uses his Apple TV perfectly fine on this TV and I have tried with his HDMI cable etc. and I still have the same error which makes me think it is an issue with the box itself.
It is still working just fine on my other TV it's just the new one it won't work on - I have tried all the usual diagnostics even resetting everything to factory settings.
Any ideas anyone?

Hi leistmacman,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the Apple TV is giving an HDCP error. I would recommend that you read this article, it may be able to help the issue.
Apple TV (2nd and 3rd generation): About Apple TV and HDCP - Apple Support
Cheers,
Mario

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I bought second hand iphone i have my apple id and password i was ysing this fron last two years i upgraded my phone to os 7 after finishing ny phone is asking for i d abd password to activate when i am entering my id and pasdword error coming

I won't b able to activate my Iphone.asking for apple I'd and password the I d and password I am entering .error coming on phone saying that u can't activate with this I'd I check with my nearest authorist agent in Hyderabad india.they want me call on customer service number 1800- they want my purchase copy or correct I'd the I'd and password I having its not working for this can anyone help me please.

Sorry, but you have encountered the Activation Lock:
ACTIVATION LOCK
The only person who can remove it is the person who put it on. You will need to contact the previous owner and have them follow one of the sets of instructions in this link:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
If you cannot do that, then see if there is any way of getting a refund from the seller. If you cannot do that, then you have a device that is unusable and won't be able to be restored.
Sorry
GB

I have a Apple Mac desktop and recently was unable to access any YouTube, movies, videos, etc because a "Blocked Plug-in" message comes up with no error message. It asks to upload Abode Reader, but upon completion of this the message is the same.

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Apple tv 2 and HDCP error.

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