Apple TV 2 playback has become sluggish

yes, I've restarted both TV and router
yes, I've adjusted playback to standard definition
no, I haven't seen improvement on playback: still buffering every minute or so.
This is new.

This might be the same issues a LOT of people are having with the 1st-gen ATV. Read through this forum and see if you are having the same problem(currently not fixed)
https://discussions.apple.com/thread/6099057
The biggest thing is the UI is really slow and videos barely play, skipping LOTS of frames and have audio dropping in and out.
If you have the same problems as what I listed above and what people are discribing in the discussion(linked above) then drop a post in that discussion and keep the thread going so it can get more attention and keep the discussion in one area.

Similar Messages

  • IPhone "Remote" App for Apple TV Has Become Sluggish, Slow to Respond

    (Earlier today I posted this question on the "iPhone" section of this thread but perhaps it's more appropriate here.)
    I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this?

    ok well it seems unlikely that your issue is with the appletv itself.
    could well be wifi interference.
    any cordless phones or cordless doorbells, or any new cars turned up close by with remote car alarms, or a new microwave (or old one starting to fail) ? all this sort of stuff can kill wifi.

  • Computer has become sluggish

    Hi- My old ibook has become sluggish- hard to watch videos, loads slowly etc. It is as if the ram is full and never unloads even after re-boot. Can someone make some suggestions as to how to restore this computer to its proper functioning? Thanks -Howard

    Some links to articles on performance optimization:
    http://www.macattorney.com/ts.html
    http://www.thexlab.com/faqs/performance.html
    http://discussions.apple.com/thread.jspa?messageID=971817#971817
    http://discussions.apple.com/thread.jspa?messageID=607640#607640
    http://support.apple.com/kb/HT1147?viewlocale=en_US
    If you haven't maximized the RAM, doing so with a 512 MB RAM module could help speed things up, too.
    Good luck with it.

  • My MacBook Pro has become sluggish since installing Mavarick.

    I installed the new Mavericks OSX on my MacBook Pro the day after it came out.  From that day, my computer has become sluggish, especially if I have muliple windows open and/or apps running.  I originally thought that perhaps I had a virus, so I ran my anti-virus program and it came up clean.  I tried restarting my computer a number of times, with no improvment.
    Has anyone else had similar problems??  Anyt suggestions?
    Thanks!!

    Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
    To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
    When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
    Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
    http://www.etresoft.com/etrecheck
    Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
    Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
    It will take a moment to run as it collects its data.
    Copy and paste its output in a reply.
    Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
    EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
    When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
    After completing the above please determine if the problems also occur in "Safe Mode":
    Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
    Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
    Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
    To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
    Some users have reported an SMC reset to be beneficial. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

  • "Remote" App Has Become Sluggish, Slow to Respond

    I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this? (I didn't post this on the Apple TV forum since that device and its dedicated remote are functioning normally.)

    Encountered this too and only recently. In my case appears to coincide with downloading most recent version of iTunes.

  • Movie playback has become jittery...

    Hi,
    iTunes plays music fine but does not, as of today, play movies normally anymore. The image appears but then freezes (the soundtrack continues to play fine), restarts, refreezes, etc. They're only a couple of short PIXAR animated films which my grandson loves but, unfortunately, no dice... this, may I add, has occurred following a short movie download from the iTunes Store!
    DVD's play fine too although they don't really have any connection to iTunes Movies (I'm only a layman so please don't laugh...).
    Thanks for any suggestions and/or advice.
    Dell E521   Windows Vista  

    Best return those settings to their normal settings, then. (Actually, nowadays those settings are a higher-percentage play on an XP system rather than Vista or 7.)
    What make and model of PC do you have? If the video card is a third-party item you've added on yourself, what make and model of video card do you have?
    (I'd like to check your downloads and drivers pages to see if there's any driver updates available.)

  • My iPad 1 has become very sluggish, why and  how to fix?

    My iPad 1 has become very sluggish. Even typing often has small delays in showing letters. It seems variable, alas, so no obvious app or condition is implicated. I have closed all apps and done a cold restart but that does not help. I have the latest OS updates. Would pruning my photo library help - I usually add photos directly from my cameras and have quite a few, and they are large files.
    Thanks,
    Tom

    Actually I was hoping you could tell me how you resolved the leopard Mail problem:
    https://discussions.apple.com/thread/2673343?start=0&tstart=0

  • Updated my macbook pro 10.8.3, it has become very sluggish.

    After I updated my macbook pro to 10.8.3, I found that it has become extremely sluggish and unresponsive at most of the times. Just wondering if anybody else has been facing the same problem.

    Try this:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • My Macbook Pro has become slow

    10.6.7
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro4,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          4 GB
      Bus Speed:          800 MHz
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    Thank you for reading my post. I greatly appreciate any help I can receive.
    Sam

    Run ALL of  the free OnyX maintainence and cleaning aspects and reboot.
    Run OnyX > Verify > Preferences and write down any corrupt ones, move them to your trash and reboot
    http://www.titanium.free.fr/
    Check the status of your browser plug-ins here and update.
    https://www.mozilla.com/en-US/plugincheck/
    Use Firefox, it's faster and more secure browser with tons of great add-ons.
    Use the free LibreOffice, it will read all your OfficeMac files, is better written than Microsoft's buggy stuff, more secure too.

  • My 2011 Macbook has become exceedingly slow after upgrading to Mountain Lion.

    I have a 2011 Macbook which has become really slow after I upgraded to Mountain Lion in March. At first it wasn't that bad, but it's getting worse and my computer has begun to overheat even if I'm only using Google Chrome. I used to be able to keep multiple applications open at once and never closed many of them, but now if I want to get anything done I have to use the absolute minimum. My CPU has reached 86 degrees Celsius and temperatures slightly below this seem to be the average, even if I've only been on for ten minutes. It heats up VERY quickly. The fan has been operating at 2919 rpm, but it has said that for days and I don't know if this number should be changing? (I know that normal is about 2000 rpm, so I know it shouldn't be that high anyway.)
    I'm currently working on cleaning out my harddrive of duplicate and unnecessary files and I plan on restoring to the default settings and backing everything up on an external harddrive... but are there other things I should be doing to speed my computer back up, like good programs to clean out my computer's temporary memory on a regular basis? The problem seems to have come on pretty fast though, so I don't know if there could be something else wrong with it and if I should take it into an Apple-approved repair place.
    Also, I'm not one to illegally download/pirate things from sketchy websites, so I highly doubt a virus is the cause, especially given that Macs rarely get viruses.
    Any suggestions of what to do and what programs/apps to install would be greatly appreciated! Thank you!

    I have a 2011 Macbook which has become really slow after I upgraded to Mountain Lion in March. At first it wasn't that bad, but it's getting worse and my computer has begun to overheat even if I'm only using Google Chrome. I used to be able to keep multiple applications open at once and never closed many of them, but now if I want to get anything done I have to use the absolute minimum. My CPU has reached 86 degrees Celsius and temperatures slightly below this seem to be the average, even if I've only been on for ten minutes. It heats up VERY quickly. The fan has been operating at 2919 rpm, but it has said that for days and I don't know if this number should be changing? (I know that normal is about 2000 rpm, so I know it shouldn't be that high anyway.)
    I'm currently working on cleaning out my harddrive of duplicate and unnecessary files and I plan on restoring to the default settings and backing everything up on an external harddrive... but are there other things I should be doing to speed my computer back up, like good programs to clean out my computer's temporary memory on a regular basis? The problem seems to have come on pretty fast though, so I don't know if there could be something else wrong with it and if I should take it into an Apple-approved repair place.
    Also, I'm not one to illegally download/pirate things from sketchy websites, so I highly doubt a virus is the cause, especially given that Macs rarely get viruses.
    Any suggestions of what to do and what programs/apps to install would be greatly appreciated! Thank you!

  • My Macbook Pro has become super slow after upgrading to 10.9.2. can anyone help please?

    My Macbook pro has slowed down drastically after upgrading to 10.9.2. It has become so slow that i can hardly use it. I did an etrcheck
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:19:10
    Disk Information:
              APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (356.27 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
              [System] com.hp.devicemonitor.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
    Safari Extensions:
              Adblock Plus: Version: 1.7.4.1135
              Ebay Shopping Assistant: Version: 1.1
              Amazon Shopping Assistant: Version: 1.1
              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  29%          Safari
                  16%          com.apple.WebKit.WebContent
                   5%          PluginProcess
                   4%          WindowServer
                   3%          com.apple.WebKit.Networking
    Top Processes by Memory:
              289 MB          Safari
              131 MB          com.apple.IconServicesAgent
              82 MB          com.apple.WebKit.WebContent
              82 MB          mds_stores
              66 MB          Finder
    Virtual Memory Information:
              721 MB          Free RAM
              1.62 GB          Active RAM
              1.05 GB          Inactive RAM
              636 MB          Wired RAM
              1.18 GB          Page-ins
              0 B          Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|filezilla|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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    How can I expunge my iCloud account which has become contaminated and open a new one?

    If you want to create a new iCloud account, go to Settings>iCloud, tap Delete Account, then sign back in with a different Apple ID to create the new account.  If you have any photo stream photos that you want to keep, save them to your camera roll before deleting the account.

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    It's been a while now since Mavericks was released in the wild.  The same afternoon I upgraded I attempted to do something which has become more routine than printing - scanning.  But when I went to find my scanning software, there was nothing there.  A reinstall of the latest drivers for my all-in-one printer/scanner did not fix the problem - still no scanner.  A search of the manufacturer's web site for drivers to work with Mavericks found nothing. 
    At first I assumed it was just my "not os ordinary" printer/scanner but my wife's very ordinary printer/scanner was the same - neither manufacturer had a driver for Mavericks.  Further a little web searching lead me to believe that there are not many, if any scanner manufacturers who do support Mavericks - is that possible?
    Can Apple has decided that scanning is not an essential service for an OS?  It might have been nice to ask first or at least warn us - some of us depend upon our Apple systems for a livelyhood.  Has anyone heard any good news about when scanner drivers will be available for Mavericks?

    Can Apple has decided that scanning is not an essential service for an OS?
    Try using the OS X pre installed Image Capture app in your Applications folder.
    Connect the scanner to your Mac whether Wi-Fi or USB.
    Launch Image Capture.
    Click the very small black box bottom left side of the Image Capture window.
    You'll see this pop up menu:   Connecting this (device) opens:
    You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to.

  • I bought my macbook pro 2 months a go..it has become very slow as i don't have movies etc. should i format my mac , please advice ???

    i bought my macbook pro 2 months a go..it has become very slow as i don't have movies etc. should i format my mac , please advice ???

    Have a read here...
    http://support.apple.com/kb/HT1147
    http://www.thexlab.com/faqs/maintainingmacosx.html
    http://www.thexlab.com/faqs/performance.html

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    Overnight my MacBook Pro (2012) has become very slow when trying to complete any task. I have plenty of space left and have emptied my trash but the problem persists. For added detail, I did just get an iphone which may be slowing my computer down through Icloud? Also, I did try downloading a file from a program called vuze, but I have done that before with no issues. Otherwise, I havent changed or done anything out of the ordinary to bring about this issue. If you have any suggestions that would be great, thanks.

    This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | awk '/V.*[(]/{if ($3 !~ /0(5a|a5)c/) print}' | wc -l`; Ps "3rd-party USB devices"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “exec sh” and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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