Apple tv 2 recognizes my computer, but not my itunes movie

I'm downloading WANTED (purchased not rented) from iTunes. But it doesn't show up in my Apple TV 2. I have a couple of little movie clips not from itunes, and Apple TV sees them. Why can't I watch a purchased movie on my TV? Not even that Apple TV icon on my MacBook Air.
Thanks in advance!

Without knowing exactly what troubleshooting you've tried, if you are using a Windows based computer, try iOS: Device not recognized in iTunes for Windows
Disable a/v software and turn off the Firewall.. see if that helps.
Disable antivirus software
Turn-Windows-Firewall-on-or-off

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  • IPod nano recognized in MY Computer but not in iTunes

    My iPod nano is recognized under My Computer but not in iTunes.
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    The iPod Service Logging Information:
    [SERVICE: 0x834,09:19:26 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Fri Dec 15 09:19:26 2006)
    [SERVICE: 0x834,09:19:26 INFO] ##### iPodService starting as a service, version: 7.0.2.16
    [SERVICE: 0x848,09:19:27 INFO] Got signaled to go ahead... Starting device manager!
    [SERVICE: 0x87C,09:19:27 INFO] Listener Window created
    [SERVICE: 0x87C,09:35:21 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,09:35:22 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:58 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:15:58 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:15:58 INFO] device is an iPod
    [SERVICE: 0x87C,10:15:58 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:15:58 INFO] [-1] set waiting to mount = 1
    [SERVICE: 0x87C,10:15:58 INFO] [1] Assigning session 0
    [SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x87C,10:15:58 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x87C,10:15:58 INFO] [1] added device number 2 to m_objDeviceNumberMap
    [SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:58 INFO] [1] input #0 from src #0
    [SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:15:58 INFO] [1] input #1 from src #0
    [SERVICE: 0x86C,10:15:58 INFO] [1] input #0
    [SERVICE: 0x870,10:15:58 INFO] [1] input #1
    [SERVICE: 0x86C,10:15:58 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
    [SERVICE: 0x86C,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x870,10:15:58 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
    [SERVICE: 0x870,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x87C,10:16:01 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:01 INFO] [VolumeArrive] mask = 0x1FC
    [SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\I:
    [SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x87C,10:16:01 INFO] iTunes device #2 found with drive letter I, mask 0x100
    [SERVICE: 0x87C,10:16:01 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x87C,10:16:01 INFO] [1] input #2 from src #0
    [SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\H:
    [SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x1 partition 0x3
    [SERVICE: 0x87C,10:16:01 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x874,10:16:02 INFO] [1] input #2
    [SERVICE: 0x874,10:16:02 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
    [SERVICE: 0x874,10:16:02 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x878,10:16:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x878,10:16:02 INFO] [First Connect] Creating connect event for device 1
    [SERVICE: 0x878,10:16:02 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x878,10:16:02 INFO] [1] input #3 from src #0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x86C,10:16:02 INFO] [1] input #3
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\F:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\E:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 INPUT #3] - (HDW) Interface Arrival
    [SERVICE: 0x86C,10:16:02 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
    [SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
    [SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x86C,10:16:02 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x86C,10:16:02 INFO] VendorId: Apple
    [SERVICE: 0x86C,10:16:02 INFO] ProductId: iPod
    [SERVICE: 0x86C,10:16:02 INFO] revision: 1.62
    [SERVICE: 0x86C,10:16:02 INFO] vendor bytes:
    [SERVICE: 0x86C,10:16:02 INFO] 02 01 00 00 00 00 00 00 00 0C 00 06 92 00 00 00 00 00 00 00
    [SERVICE: 0x86C,10:16:02 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x86C,10:16:02 INFO] [1] Power State: Powered
    [SERVICE: 0x86C,10:16:02 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\D:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x0 partition 0x3
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x86C,10:16:02 ERROR] Did not find first letter of stage
    [SERVICE: 0x86C,10:16:02 INFO] got HotPlugState 0
    [SERVICE: 0x86C,10:16:02 INFO] [1] serial number 000A270018314842
    [SERVICE: 0x86C,10:16:02 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] [VolumeArrive] mask = 0x1FC
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\I:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x87C,10:16:02 INFO] iTunes device #2 found with drive letter I, mask 0x100
    [SERVICE: 0x87C,10:16:02 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x87C,10:16:02 INFO] [1] input #4 from src #0
    [SERVICE: 0x870,10:16:02 INFO] [1] input #4
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\H:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x3
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
    [SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
    [SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\F:
    [SERVICE: 0x87C,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 INPUT #4] - (HDW) Volume Mount
    [SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0xD40,10:16:03 INFO] <0x4> Got Serial #
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\E:
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x870,10:16:03 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0xF74,10:16:03 INFO] [1] Progress state is 2, Waiting to disconnect = 0
    [SERVICE: 0xAD8,10:16:03 INFO] Mounted
    [SERVICE: 0xAD8,10:16:03 INFO] [1] already mounted!
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\D:
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
    [SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x870,10:16:03 ERROR] Did not find first letter of stage
    [SERVICE: 0x870,10:16:03 INFO] got HotPlugState 0
    [SERVICE: 0x870,10:16:03 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x870,10:16:03 INFO] File does not exist!
    [SERVICE: 0x870,10:16:03 INFO] [1] iTunes Preference file does not exist!
    [SERVICE: 0x870,10:16:03 INFO] [1] ===== iPod Nano =====
    [SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x87C,10:16:03 INFO] [VolumeArrive] mask = 0x100
    [SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\I:
    [SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x87C,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
    [SERVICE: 0x87C,10:16:03 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x87C,10:16:03 INFO] [1] input #5 from src #0
    [SERVICE: 0x878,10:16:03 INFO] [First Connect] Creating mount event for device 1
    [SERVICE: 0x878,10:16:03 INFO] [VolumeArrive] mask = 0x1FC
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\I:
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x878,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
    [SERVICE: 0x870,10:16:03 INFO] 10:16:3, year 2006, day of yr. 348, GMT offset 0 isDST 0
    [SERVICE: 0x878,10:16:03 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x878,10:16:03 INFO] [1] input #6 from src #0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\H:
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x3
    [SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x870,10:16:03 INFO] [1] progress is now 0
    [SERVICE: 0x87C,10:16:03 INFO] [DevNodesChanged]
    [SERVICE: 0x87C,10:16:03 INFO] [1] input #7 from src #0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\G:
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x2
    [SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\F:
    [SERVICE: 0x878,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\E:
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\D:
    [SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
    [SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x878,10:16:04 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x878,10:16:04 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x870,10:16:05 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x870,10:16:05 INFO] [1] Auto-launch iTunes ENABLED
    [SERVICE: 0x870,10:16:05 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
    [SERVICE: 0xAD8,10:16:05 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x870,10:16:05 INFO] [1] input #5
    [SERVICE: 0x86C,10:16:05 INFO] [1] input #6
    [SERVICE: 0x874,10:16:05 INFO] [1] input #7
    [SERVICE: 0x870,10:16:05 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
    [SERVICE: 0x870,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x86C,10:16:05 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Mount
    [SERVICE: 0x86C,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x874,10:16:05 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
    [SERVICE: 0x874,10:16:05 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x844,10:16:05 INFO] iTunes already running in current session.
    [SERVICE: 0xD40,10:16:05 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xF74,10:16:05 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF74,10:16:05 INFO] Mounted
    [SERVICE: 0xF74,10:16:05 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF74,10:16:05 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x858,10:16:05 INFO] <0x4> COM request for device 1 drive letter - I
    [SERVICE: 0xF74,10:16:05 INFO] Mounted
    [SERVICE: 0xF74,10:16:05 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF74,10:16:05 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF74,10:16:05 INFO] File does not exist!
    [SERVICE: 0xF74,10:16:05 INFO] [1] CreateFileW error 0x3
    [SERVICE: 0xF74,10:16:05 INFO] [1] WriteNewPrefs FAILED!
    [SERVICE: 0xF74,10:16:05 INFO] [1] ReadDevicePreferences() failed!
    [SERVICE: 0x858,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x858,10:56:59 INFO] Mounted
    [SERVICE: 0x858,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x858,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xCFC,10:56:59 INFO] Mounted
    [SERVICE: 0xCFC,10:56:59 INFO] [1] already mounted!
    [SERVICE: 0xCFC,10:56:59 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x858,10:56:59 INFO] Mounted
    [SERVICE: 0x858,10:56:59 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x858,10:56:59 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x858,10:56:59 INFO] File does not exist!
    [SERVICE: 0x858,10:56:59 INFO] [1] CreateFileW error 0x3
    [SERVICE: 0x858,10:56:59 INFO] [1] WriteNewPrefs FAILED!
    [SERVICE: 0x858,10:56:59 INFO] [1] ReadDevicePreferences() failed!
    [SERVICE: 0xD68,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD68,10:56:59 INFO] Mounted
    [SERVICE: 0xD68,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD68,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    I think a more comprehensive format might solve the problem. Anyone with any ideas.

    see if this helps
    http://docs.info.apple.com/article.html?artnum=93716

  • My iPod nano g7 isn't showing up on iTunes although i plug it in. it shows on the computer but not on iTunes. also it won't sync , accept new songs and doesn't  put on podcasts. it is new, i got it for christmas. PLEASE HELP

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    Hi avmary11,
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    Regards,
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  • IPod Classic shows up in My Computer, but not in iTunes

    My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

    Hey there april_lee!
    I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
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    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • TS1538 my ipod shows in my computer but not in itunes but my iphone does show in itues

    when i plug ipod into my computer it shows up in my computer but not in itunes but when i plug my iphone in it shows up on itunes

    Hello there, gruntf0rlif3.
    The following Knowledge Base article provides some in-depth steps to review for troubleshooting your iPod not showing in Windows:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Feel free to start with the iPod Troubleshooting Assistant step and work your way down from there.
    Thanks for reaching out ot Apple Support Communities.
    Cheers,
    Pedro.

  • My ipod will connect to my computer but not to itunes

    i have recently changed my ipod touch 4generation screen. i ahve done this multiple time without a problem and this time was the best ive done. when i plug in my ipod, it shows up in "my computer" but not in Itunes. if the ipod shows on my computer, its not the cord. i tried multiple hard shut downs and they did nothing. i have completely reset the ipod to defualt settings from the general setting in the device twice saving my info in drop box and icloud as back ups but that also did nothing. the ipod works perfectly fine by itself however the camera wont load. also, when i plug the device into my windows computer, even though there are pic and videos; my computer says there arent any. someone please help!!!!!

    Go through the troubleshooting steps here:
    iOS device not recognized in iTunes for Mac or
    iOS device not recognized in iTunes for Windows

  • TS1538 I phone 3gs wont show up in Itunes, it worked in the store, the phone is recognised as a camera by the computer, but not in  itunes. itunes recogises my ipod. I have taken every step on the troubleshooting page even the unistall and reinstall i hav

    I phone 3gs wont show up in Itunes, it worked in the store, the phone is recognised as a camera by the computer, but not in  itunes. itunes recogises my ipod. I have taken every step on the troubleshooting page even the unistall and reinstall i have vista

    iOS: Device not recognized in iTunes for Windows

  • HT204291 Using Azul media player app on my ipad  Apple tv will only display sound but not video from movies.  Any ideas on a fix.  I set mirroring to on but it still does not display video.  It will display photos and video recorded from my iphone.

    Using Azul media player app on my ipad  Apple tv will only display sound but not video from movies.  Any ideas on a fix.  I set mirroring to on but it still does not display video.  It will display photos and video recorded from my iphone.

    Here are the steps for AirPlay:
    Before starting Azul from your (running iOS 5.x/6.x) home screen where have have all your apps we need to turn on mirroring
    On your iPhone 4S/5 or iPad 2 or 3, double-click the Home  Button to view your recently-used apps.
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    Note: If the icon does not appear, go to the "If AirPlay Mirroring is not visible or available on your mobile iOS device" section.
    Tap the  icon to see the list of available AirPlay devices.
    Enable AirPlay Mirroring in this menu by tapping on an available Apple TV, then sliding the Mirroring slider to ON.
    Now you should be seeing your iPad/iPhone on your TV.
    Start up Azul now and using the settings icon on the top right corner go to the option that say "TV out" ON.
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  • TS1363 My ipod 6th generation is not coming up in my devices with itunes. I am using a new computer with windows 8 and it is shoing up in my computer  but not in itunes.  any suggestions

    My ipod 6th generation is not coming up in my devices with itunes. I am using a new computer with windows 8 and it is shoing up in my computer  but not in itunes.  any suggestions

    I am having the exact same problem but as yet have not found a solution.

  • I can see my ipad in my computer but not in itunes- how do i fix this?

    I can see my ipad in my computer but not in itunes- how do i fix this?

    Make sure you turn on the Menu and Sidebar if you are using the latest version of iTune.
    Ctrl+S to view Sidebar
    Ctrl+B to view Menu Bar

  • IPod will connect to computer but not to iTunes (I followed the apple website guide already)

    My iPod touch 4th gen WILL connect to my computer but not iTunes. I ran the diagnostics in iTunes and Apple mobile service is running, iTunes is updated and iTunes says everything is ok EXCEPT it says there is no iPod connected, but my computer says it is.
    The apple diagnostic is located under the "Help" tab in the "Run Diagnostics" button.
    Everything is a green light and is ready to go, except the last diagnostic which says that I do not have an iPod connected. The problem here is that I do, It is also a new iPod and when I plug it in I hear the computer beep that signifies that an external device has been connected.
    My sister also has this problem connecting to the same computer (the only computer with this problem).

    Have you tried everything here:
    iOS: Device not recognized in iTunes for Windows
    including:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
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  • 5th generation ipod is recognized by computer but not by itunes.

    Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

    Start with these articles and see if that gets you anywhere...
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Cheers,
    Patrick

  • My Ipod Touch 4G  is showing up as a storage device in my computer but not on Itunes.

    So I have a Ipod touch 4g. It is showing up as a storage device when I connect it, but not in Itunes or any other third party program. My IPod has connected to this computer before on this version of ITunes and worked fine. Now, it's just not. I really need help. I have tried everything, reseting my Ipod, the services with right clicking computer and clicking manage, reinstalling Itunes (2 times) and restarting, nothing works. I have read tons of other peoples discussions and nothing worked. I have checked for viruses and uninstalled all Third party programs I have, nothing seemed to work. I really need help.
    Thank you!

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod shuffle appears in My Computer but not in iTunes after upgrade to 8.1

    I recently upgraded to iTunes v.8.1. Now my generation 1 Shuffle shows up in 'My Computer' but not in the iTunes 'devices'? I followed the iTunes 'help' advice - even reloading iTunes but to no avail. Anyone help please?

    hi haptic!
    I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
    just checking. have you investigated these possibilities yet?
    Strange iPod behavior when Windows confuses iPod with network drive
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod not recognized and Windows Device Manager is empty
    ... another thing to check if your Device Manager is blank is this possibility:
    No Items Appear in the Device Manager List When You Open It
    otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
    EDIT: sorry, got the link wrong first time around ...
    iPod appears in Windows Explorer but does not appear in iTunes
    keep us posted.
    love, b

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