Apple TV 2nd generation purchases not showing in iTunes

I just got the Apple TV 2nd generation for Christmas. I just last week purchased on the Apple TV the old movie Footloose and the new movie Footloose. I can see them and play them all I want on the apple tv but they don't appear in iTunes on my computer (either in movies or in purchased on apple tv).
On the apple tv they don't appear in my library but when i go into movies and search purchased, they appear there and there is a little cloud next to it.
I can see my itunes movie library on the apple tv.
My apple tv is connected to my computer and the apple id for both my apple tv and computer is the same.
Why is this happening? Shouldn't I be able to see my purchases on my apple tv in itunes so that I can download the movie to itunes and put on my ipad or iphone for viwing?

Make sure you have the latest version of iTunes. Then, try going to the menu item "store" (i think that's it, not at my computer) and "check for available downloads." If that works great, if not, go to the iTunes Store within iTunes, look on the right for the new Purchased section. You should be able to download your media from there. After the download(s) complete they will be seen in iTunes and Apple TV via the Computer > Movies sections.

Similar Messages

My ipod touch 2nd generation is not showing in itunes

My ipod touch is not showing on itunes library. What can I do?

See:
iOS: Device not recognized in iTunes for Windows
Start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Next see if this helps determine cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem

My 2nd generation shuffle not appearing in itunes. What can I do?

my 2nd generation shuffle not appearing in itunes. What can I do?

If you have not done so already, first try using a different USB port that is directly on the computer (not a hub).
If that does not help, I would shut down (completely power off) your computer. Disconnect the shuffle and do this reset procedure
http://support.apple.com/kb/HT1655
Start up your computer. Run iTunes. Try connecting the shuffle again.

Itunes crashes on addition of artwork to movie folder and apple tv (2nd generation) will not see itunes while itunes plays playlist over wireless network to airport express??

I have 4 non apple pc exhibiting same issue. Whether you have ten movies on board the pc or 500 on external storage Itunes locks up after you "get info" and try to add video cover from IMDB whether the art is in my pictures on PC or off USB key / external storage. Very frustrating to the extent that I bought a macbook thinking that it may be a non apple issue and bingo same issue whether films on macbook or on nas/ external usb. Effectively itunes may be made to crash by adding artwork!
2nd Issue noticed at weekend I have a small music library of approx. 35gb music in itunes music folder when a playlist was being played within itunes and airplay was selected to an airport express that is connected to distributed music system in house all works well during party. Guest have access to DJ app via remote app or control of content being player. My kids disappeared into the front room and while playlist on notices 2 things. The ipod touch ( 4 mths old) would not connect to apple tv player 2nd generation while airplay on to music system and the infra red remote remote worked fine but apple tv would not see video files in itunes while airplay on. When airplay disabled all absolutley fine , re- enabled airplay and apple tv bumped again. I have a wireless N router and have successfully had 2 apple tv 2nd generation working off itunes video files without issue. There are delays but both are seen in remote app and both players see itunes folders. I would have thought video streaming to apple tv players sucked up more bandwidth that one airplay to airport express and one apple tv 2nd gen.
Anyone experienced same

OK - I managed to fix this. Will document for others.
I started to think it was a firewall thing. So I turned off both my Windows 7 firewall and my BT Home hub firewall. It started working!
So turned back on the BT home hub firewall - still working. So it must be a windows 7 firewall.
Went in and checked that Itunes was there as an exception... Yep. So why still not working?
Found out that the entry in my Windows 7 firewall said I-Tunes - but when you looked at the details button it wasnt pointing to a program - it was just blank.
So added a new entry and pointed that at the I-Tunes exe file.
Now all working...

Apple TV 1st gen does not show in itunes preferences or devices

Apple tv 1st gen does not appear in itunes devices nor in preferences. The words "Apple TV" appear no where in itunes whatsoever.
Windows 7
Apple TV 1st Generation
It used to be there but not since I updated itunes.
I have tried:
re-install itunes (version10.7.0.21)
re-set apple tv
unplug all cables on apple tv and router
performance test on apple tv (OK)
turn off "Home sharing"
turn on "Home sharing"
"Share my library on local network" - Off - On - Off - On
The apple tv works fine and it is connected to my network (I can watch youtube no problem).
I've now spent about 6 hours researching any other possibilities to no avail. Any help appreciated.

Thanks for all the helpful answers I received on this thread!!!!
Anyway, this morning I received the notification to download the 10.1.2.17 which I did. This resolved my problem.
I am still a bit sceptical that the same symptom my return as it happened the same way in the past.
Fingers crossed!!

Apple tv purchases not showing in iTunes

I am using AppleTV 2nd Gen5.0.2 (4250) and Macbook pro 2012 with OSX 10.7.4 and iTunes 10.6.3.
I have just noticed that purchases I made using my AppleTv have failed ot sync to my itunes library.
Having seen a few other threads with this problem I have tried their recommendations.
1) go into iTunes and check for Downloads - My account states all purchases for thsi account have been downloaded.
2) I have found the items on the iTunes store and tried to download from there, but it just states purchased and no options to download.
3) I have searched for an Alias folder and do not have one.
Any ideas?

Welcome to the Apple Community.
It's not clear if you've tried this;
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

HT1481 ipod shuffle 2nd generation, does not show up in window when plugged into itunes. Also, does not charge(no light comes on).

I have a ipod shuffle (2nd generation) that won't light up when plugged in to the power adapter. I have only used it a few times since I purchased it years ago. Also, when I plug it into my computer with itunes running, it isn't recognized at all, as in nothing happens when I plug the usb cable with ipod attached and on to it. Any help would be much appreciated.

but there is another unspecified error.
What is that error?
Are you sure she has a Shuffle? You mentioned a Sad Face.. that would indicate that the iPod has a display, which a Shuffle does not.
B-rock

Ipad 2 and ipod 2nd generation is not recognized by itunes 10.5

I have windows 7 64 bit and ipad 2 (ios 5.0) and 2nd generation ipod v 4.3. Neither of these are recognized by itunes when I plug them via usb. I have 2 usb on the front left side and 2 on the right side back.
I have tried rebooting my laptop and ipad 2 several times as well as shutting down avast antivirus, comodo firewall and spyware sweeper it did not work. Then of all of sudden whether the antivirus or firewall is shutdown or not itunes recognized ipad 2.
I can connect via wifi using a dlink and going through mozilla firefox to load any files on my ipad 2.
This did not happen before 4.3 it seems it started happening in the last two updates of ios.
I have tried another laptop and it is the same.
I notice that for the computer to recongize the ipad 2 two beeps must be heard before it is recognized but itunes does not.
What do you recommend?
What do you mean by a periodic defect. I live in Hamilton and we do not have an Apple store for me to take into. I bought it at future shop.
I have also tried to uninstall and update the driver but that did not work. What is wrong and what do you recommend I do.
I was to reinstall itunes over the itunes that I have would that work.
thanks for your response.
13Pstone

Tried going to another computer but it does not support the Ipod because the itunes on it is not updated enough because the os is os x 10.4 which cannot get itunes 10 on it

ITunes purchases not showing in iTunes and not transferring to iPod shuffle

I Have been using ipod shuffles for several years as they are small and convenient for running. I have purchased 175 songs on iTunes and been forced to purchase FIVE iPod shuffle devices because the battery life in all five devices degrades after approximately 40 re-charges to the point that I only get 15 minutes battery time after a full charge. This is occurring on every iPod shuffle I have bought inclusing the latest one which is only two months old. A couple of weeks ago, I purchased several applications for my iPad and several new songs. I receive emails after each purchase. However, when I looked at my iTunes account, it showed all the items as a single item purchase and the songs were not even showing up as purchased or in my play list. This tells me that someone at Apple accounting is manually adjusting purchases and not itemizing them and the songs were not even given to me. I had to reinstall my entire iTunes program and they had to reinsert the new songs into my purchased playlist. That is why I couldn't transfer my songs onto my iPod shuffle. Now, with the latest IOS 8.3 update, I am getting all sorts of service problems like it says each time I turn on my laptop that I have inserted a CD or DVD, select the times I want to burn. It was never doing that before. It is also giving me all these warnings too:
BookmarkDAV_client.exe - entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll.
icloudServices.exe entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll
Apple photo streams.exe entry point not found, etc,
I purchased four new iTunes songs yesterday and only one of them transferred into my iPod shuffle. I am so tired and frustrated with the endless defects in Apple Products, that soon I am just going to say ENOUGH AND COMPLETELY STOP USING ALL APPLE PRODUCTS.

The "Purchased" playlist you see on the right can be a little misleading. It's not mean to show all of the purchases you've ever made. To download (or just see) what a particular has previously purchased used this resource. http://support.apple.com/kb/ht2519

HT1923 I have an IPad that has the apple displayed and it does not show in ITunes. It will not let me turn it off. What do I do?

I have an IPad that is displaying the Apple with the bar under it. It will not let me turn it off and it does not show up in iTunes so I can't do a Restore. Can I do a Hard Reset?

You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

Iphone 4S iTunes music purchase not showing in iTunes on Mac

I purchased a song on my iPhone 4S using the same iTunes account that I use on my MacPro running Lion and the latest version of iTunes.
The purchased song shows up on my Mac iTunes under "purchased", but it does not show up in Music when I search for the song.
I did confirm that the song did download to my Mac from the iTunes store automatically. I am an iCloud subscriber and all of my devices have been synched with iCloud.
Why doesn't it show up in my regular music catalog on my Mac? Any suggestions to fix this are greatly appreciated.
Thanks.
Bud

Hello Pearljamluvr,
Thanks for using Apple Support Communities.
From your post I see that you have transferred your iTunes library to a new computer, and are wondering how to get that content imported into iTunes. To accomplish this, please see the information and the article outlined below.
Part 4 (optional): Add back new content
Copy the iTunes Media folder you created in Part 2 into the "Automatically Add to iTunes" folder inside the iTunes Media folder you copied in Part 3. iTunes will automatically import the content.
How to move your iTunes library to a new computer - Apple Support
Cheers,
Alex H.

HT201272 Past music purchases not showing in iTunes store

So I've got iTunes 11.0.2 and am trying to access music that I've previously purchased. I've followed the instructions on this page to access them:
iTunes store -> Music -> Music Quick Links -> Purchased.
On this screen, all I can see is three tabs: Films, Apps, and Books (screenshot attached). All of them are empty. No Music tab, although I've bought some music just yesterday.
I'm trying to access some albums that I bought a couple of years ago - they should be available, just as the more recent music purchases.
Thanks for your help!

Hi Danny,
Welcome to Apple Support Communities.
Take a look at the article linked below, it will walk you through downloading and displaying hiding iTunes in the Cloud content.
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Also, you can setup iTunes to automatically download past purchases as shown here:
iTunes 11 for Mac: Automatically download new iTunes Store purchases to multiple computers and devices
http://support.apple.com/kb/PH12282
Cheers!
-Jason

HT201272 purchases not showing in iTunes grid, but showing downloaded under purchases

After converting to iTunes Match, I made additional purchases from the iTunes store. They show as downloaded under purchases in the quick links on the home page, however, they do not appear in my iTunes library, Album Grid by Artist, etc. I literally have to go to the purchases to play those songs vs. pulling them up in the album grid and playing them.
Has anyone else encountered this problem?
Thank you.

I think the Purchased list in your library only shows purchases made on that computer. If they are music, film, or tv shows have you copied them onto your old computer (or a backup) so that they are in the main sections (Music, Films, TV Programmes) of your iTunes library ?

How do i watch movies on my APPLE TV 2nd generation that I rented on itunes 11??

It used to have a function to MOVE on my first Generation Apple TV and on my second generation it would just appear on apple TV since it was streaming...
what has changed this function??????? Please help

You do not... the ATV is a streaming device. No content is stored on it.
If you desire to watch that content on a computer via iTunes download it and watch it.

Movies Purchased not showing in Itunes.

I recently built two computers one running Windows 7 Professional and one running Windows 8 Professional. On both machines I have had similar issues. I am running iTunes 11.0.4.4. Upon the initial installation and running of iTunes I have all of my cloud purchases showing, Music and Movies, along with Match working with my music library. After a day or so I started getting issues where I was having to accept the license agreement upon opening iTunes and sign into my account and reactivate Match each time I opened the software, I was able to apparently fix this using discussions previously on these forums (thanks b noir). The problem that remains is that while the cloud symbol appears on both the Music and Movies tabs, none of the Movies that I have purchased and are in the cloud are showing, only the ones I have downloaded.
I have tried all the ususal recommendations of ensuring that in the prefs>store> tab I have Show iTunes in the Cloud Purchases check box checked. Additionally, I have the Show movies in the Cloud option selected from the View menu when in the Movies tab of iTunes. If you have any ideas on troubleshooting tips please let me know.
Sincerely,
John

Try making sure your movies are not hidden . I had the same issue but when i un hid them they all came back

Apple TV 2nd generation purchases not showing in iTunes

Similar Messages

Maybe you are looking for