APPLE TV 2nd GENERATION WON'T WORK IN BRAZIL

I just bought the new version of AppleTV. I have the old one as well and it
works flawless.
But this new version is not working as fine as the salesman told me at Apple
Store Miami Beach (Lincoln Road).
I bought this one so I could watch Apple TV at my folks place in Brazil.
Since I live in the US, I logged in my iTunes Store as soon as I got to
Brazil to visit them. The thing is, I can access the option to rent a movie,
but whenever I try to rent it, there's a message saying that there's a
problem with iTUnes Store and asks me to try again later. The salesman
guaranteed me that the AppleTV would work in Brazil with my US Account (but
I could only rent movies). What should I do ? Is it really a problem with
iTunes Store or all that proxy thing (that I was told it would not happen).

I would guess this is a restriction of your internet service in the UAE - A lot of middle eastern countries are restricted. Get yourself a router that support VPN, purchase a subscription to StrongVPN and then you will appear to be in the UK.
Hope that helps
Paul

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