Apple TV 3 (5.1.1) Home Sharing to Mac 10.8.2 consistently disconnects WiFi
Hi All,
I know there are several similar threads out there but none seem to have enough specifics about the situation for me to resolve it or trace the ultimate cause of the issue. I am hoping if I lay out my setup someone
The main problem is: If I watch a TV Show / Movie via HomeSharing I can only watch 1-2 minutes before it disconnects. Wireless drops and then restablishes on the ATV. No other devices have connectivity issues with WiFi connection including 2x MacBookPro's and the MacMini running HomeSharing, iPad 3g, iPodTouch 3g, iPhone 5. I tried several different shows and some issue with all. So, I tried watching the same show which caused the disconnect via iCloud... It works! Not a single drop out when watching via Internet. But what about my non Apple purchased content... I need this to work.
Apple TV is running 5.1.1
Mac Mini is running 10.8.2
iTunes is 11.0.1 (12)
Homesharing is turned on and enabled.
I have restored the image via Internet, I have reconfigured everything on the ATV. I have ensured router and AP are running the latest firmware although I never had this issue on older builds of the ATV OS. But I have updated several things in my setup recently (iTunes, Mountain Lion from Lion, ATV 5.1.1) and cannot pinpoint the cause.
Here is my Setup.
Apple Tv ----> Wireless AP---->Linksys Router------> Cable Modem
^
Mac Mini ---------|
Both Devices connect at Wireless N. AP shows good signal for both devices.
My Final Step is to try and restore via iTunes but as I read this doesn't work with iTunes 11 I may have already exhausted everything I can thing of.
Any other suggestions greatfully received.
OK, so I successfully updated the Apple TV via iTunes and USB cable. Sadly it did not resolve the problem.
45s into the show, it stopped and returned the main menu with WiFi disconnected. 5-10 secs later and it's reconnected and home sharing is available again.
I then found these threads:
1) https://discussions.apple.com/message/19750601#19750601
2) https://discussions.apple.com/message/20506178#20506178
I therefore tried the recommended "Downgrade" to 5.0.2 and can verify that it seems to be working!
10mins in and no disconnect. I will update after further testing.
However If you find this thread, I would recommend downgrading to 5.0.2 from either 5.1 or 5.1.1
Let me know how this goes for you.
C.
Similar Messages
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Does anyone know if this is router issue that does not allow the conection between devices??
The ipad, mac mini and apple tv can access by themselfs the internet wirelessly!,ikaro
Start by rebooting everything, including router. Take all cables out ATV for 30 seconds to.
Just a first look.
Jules -
I feel like I am losing my mind, here. A few things I want to clear up before you read my question:
No, I am not new to Apple. Yes, I understand that Home Sharing works for any group of devices authrized with my Apple ID. Home Sharing is not my issue.
1. My wife and I have different iPhones with different Apple IDs.
2. We only have one computer, on which iTunes is running under my Apple ID.
3. My iTunes library is far too large to paste into a shared folder. I keep my source folder on a 1TB external hard drive (not enough space on my iMac).
I just want her to be able to plug in and copy music onto her phone from iTunes. Home sharing is great while she's at home on the wifi, but not when she leaves. I created her own user name on my computer, set her iTunes (under her Apple ID) to pull from my library source file, and she can play everything fine, except that she cannot click and drag files onto her phone.
Any assistance would be appreciated.iTunes Match is associated with one, and only one, iTunes Store Apple ID and country-specific store. The service cannot be shared between Apple IDs.
Indy Apple Guy wrote:
If we sign up for iTunes with the one account with the majority of the songs, is Home Sharing no longer available to the other two accounts?
Of course it is. iTunes Match has no affect on Home Sharing.
Indy Apple Guy wrote:
A. What happens to the songs on the other two libraries? Can we never use them?
It is possible to consolidate the tracks from the other iTunes libraries into one and use that for iTunes Match. Make sure the one computer that hosts the library is authorized to play any protected content.
Indy Apple Guy wrote:
C. If we purchase songs/albums while in iTunes Match, and then decide not to use Match in the future, do we lose all our music?
Of course not. Any purchases go to the purchase history for the Apple ID that bought them and as long as the tracks are downloaded and backedup you'll have them as long as you maintain them. Keep in mind that iTunes Match is a service; you don't do anything "in" iTunes Match. It simply "is" in the background.
Indy Apple Guy wrote:
D. If we associate our child's iTouch, will it still keep the parental controls in place so it won't play certain songs that are not appropriate f
Yes, parental controls should continue to work as they have. Although I do not use them, perhaps someone else with experience will weigh in.
Message was edited by: Michael Allbritton -
Apple TV no longer connects to Home Sharing
Hello,
Frustrated and working on this issue for month - Apple TV no longer connects with Home Sharing! I have uninstalled all apple firmware and reinstalled from scratch ITunes, I have checked and unchecked Home Sharing and entered password dozens of times! I have reset all four apple TVs and I have unchecked/disabled IPV6 and it still does not work. all four Apple TVs have worked for years and somewhere along the way they just stopped.
I am running Windows 7 and the only thing that has changed in the path is the Time Warmer Arris router. Apple TV still connects to WiFi and Netflicks.
Please help,Hi there catcherlojo,
It sounds like you have already tried a few things, but you may still find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W. -
My Apple tv is stuck on the home sharing and settings screen
For some reason my apple tv is stuck on the home sharing and settings screen. Ive already unplugged it and let it reset but its not even giving me the option to go to the home scene..HELP!!?
That is the main menu, however you are not properly connected to the network so that is why the other apps are not appearing.
Make sure DNS is set to auto (settings - general - network)
Check that location is set correctly via settings
If on wifi try ethernet
Make sure router is up to date and has port 123 open (refer to manual if unsure) -
HT4352 My Apple TV won't identify my home sharing
What do I do when my Apple TV won't identify my home sharing on my computer
you check the computers firewall
and if your router are blocking some ports shared lib rely on
you can troubleshoot by connecting another computer to your network and see if that can access
the shared itunes lib -
Why does my apple tv keep dropping out of home sharing.
why does my apple tv keep dropping out of home sharing.
I use homeplug powerline adapters to create my home Lan. I've never had any problem with my ATV 2.
This isn't ideal either, I would rather have shielded CAT7 cables reach all the way to my modem.
Either way, wired solutions are more reliable and have a higher potential speed as wireless uses pulsed electromagnetic radiation as a means for transportation in stead of copper or fiber optic cables
The World Health Organization's IARC has recently classified radio frequency electromagnetic fields as possibly level 2 carcinogenic to humans, concluding:
"the evidence, while still accumulating, is strong enough to support a conclusion and the 2B classification. The conclusion means that there could be some risk, and therefore we need to keep a close watch for a link between cell phones and cancer risk." -
HT3819 what is the best way to set up my childs iphone with apple id and as part of home sharing?
what is the best way to set up my childs iphone with apple id and as part of home sharing?
So do I have to hook up an Ethernet cable to both the Uverse AND my computer from the Time Capsule?
I'm not sure that I understand everything that you want to do and where devices will be located.
The Time Capsule must connect to the "main" Uverse router using a permanent, wired Ethernet cable connection. An Ethernet cable can be run up to 300+ feet with virtually no loss, so you should be able to locate the Time Capsule wherever you want.....unless you have a very large estate.
If you want the Time Capsule to strengthen the wireless signal provided by the Uverse router, then the Time Capsule must be located in the area where you need that additional signal strength.
If I understand your post correctly, you plan to install the Time Capsule in the office? When you do this, you can configure the Time Capsule to create a wireless signal that uses the exact same wireless network name and password as the Uverse wireless network.
That will provide a much stronger signal for your Uverse wireless network in the office area. Hopefully, the bedroom that you mention is close to the office, so it will pick up the stronger wireless signal from the Time Capsule.
The iMac in the office can connect to the Time Capsule using another short Ethernet cable connection, or the iMac can connect using wireless. A wired connection is always preferred, if possible.
At this point, I guess the first question would be.......
Do you have a location for the Time Capsule that will be close to the office....and...the bedroom where you want a stronger wireless signal? -
Apple TV won't access my home sharing??
Even though i activated homesharing on my itunes and on the apple tv, everytime i open apple tv it says turn on home sharing in itunes on your computer. I did that and still it won't go away. It worked fine yesterday but once i upgraded my mac to ML it started to be like that!!
NVM i figured it out. I just needed to join my mac to the same wifi as the apple tv.
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I have been trying to activate my Home Sharing on both iTunes and my Apple TV 2. When I try on the Apple TV I get a message that my Apple ID cannot be found. When I try to activate in iTunes I get an error message number 5506. I haven't been able to find any troubleshooting help on theApple webpage and would appreciate any advise that could be me up and running.
I have been trying to activate my Home Sharing on both iTunes and my Apple TV 2. When I try on the Apple TV I get a message that my Apple ID cannot be found. When I try to activate in iTunes I get an error message number 5506. I haven't been able to find any troubleshooting help on theApple webpage and would appreciate any advise that could be me up and running.
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Apple TV (2nd and 3rd Generation) - Home Sharing Not Working but Airplay Does
Hi everyone,
This has been a bit of a ongoing problem, so I'll provide a bit of background.
I am running a Mac Mini (Late 2012) Running Yosemite 10.10.1 as a media server running 10TB of Movies, TV Shows and Music off a NAS Drive. Running iTunes 12.0.1.26. Main hard drive is a 256GB SSD.
I also have 5 Apple TV's in the house, 2 are 3rd Generation (running iOS 7.0.2), 3 are 2nd Generation (running iOS 6.2.1).
The goal is to watch the TV Shows and Music through Home Sharing.
Home sharing works perfectly through the 3rd Generation Apple TV's, as does Airplay. I never have a problem with these. Mac Mini (or any other device for that manner) has no issues accessing the NAS.
The 2nd Generation Apple TV's are a continual source of frustration. They are connected to the network, can access the iTunes store, can accept Airplay signals from the Mac Mini, iPads, iPhones, etc. Can even detect the other (2nd and 3rd Gen Apple TV's). But frequently, when I try and connect to Home Sharing, I receive the error message "Cannot connect to Home Sharing", even though if I jump on the Mac Mini, I can airplay the content to that Apple TV just fine.
Is this just a 2nd Generation Apple TV Issue (to make us go an upgrade all our Apple TV's to 3rd Generation)?
I have completed the following troubleshooting steps, to no success.
1) Reset the Apple TV's (Multiple Times)
2) Sign out of Home Sharing\iCloud\iTunes Account, reset, and sign back in.
3) Restore the Apple TV to the latest firmware and set up again.
4) Test the device on Wireless and Wired Network.
5) Reset all network infrastructure.
6) Power Cycle the Apple TV's for 15 minutes.
7) Reset iTunes.
8) Sign out of Home Sharing\iCloud\iTunes Account in iTunes, Reset the Mac Mini, and Sign back in.
9) Reinstall iTunes.
10) Reset the Mac Mini and NAS.
11) Reformat the Mac Mini and update to latest operating system (Mac OS X Yosemite 10.10.1).
12) Try home sharing from a Windows PC (Windows 8.1, x64).
Literally out of ideas. Am I chasing a Unicorn on this one? Would love some help.
Thanks!Good to know your Apple IDs are fine.
So I've been experimenting with de-authorizing and re-authorizing computers and devices and the symptoms you are experiencing are reminiscent of devices and computers unable to authenticate with Apple's servers.
What I would do is try de-authorizing and re-authorizing computers and devices to see if things return to normal. Start with the computers first. You can quickly de-authorize the computers by logging in to your iTunes Store account and using the 'Deauthorize All' button. After clicking the button wait a few minutes for it to propagate. You will know that the computers have been de-authorize when the Account Information page says "0 computers are authorized to play content purchased with this Apple ID." Other devices like Apple TV and iPads and such do not count on that list.
Once de-authorized, re-authorize them from the 'Store' menu in the iTunes app. You will know all three computers have been re-authorized when the Account Information page says "3 computers are authorized to play content purchased with this Apple ID." Now try and play your content with Apple TV. If it still doesn't work turn Home Sharing off on the Apple TV and then re-enable it using your Apple ID.
Hopefully this brings back your Home Sharing functionality. -
Can I watch a rented movie from Itunes (iMac) on my Apple TV 3 without airplay and home sharing?
I recently download a rented movie from itunes store in my iMac. My question is, if I can watch my rented movie in my apple tv without Airplay or Home sharing? The reason is because I don't want to turn on my iMac every time that I want to watch a movie.
Thanks!If you rented the movie from Apple TV, then you can't watch it on the iPad. The screenshot below is from Here
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IPads, iPhones, and Apple TVs can no longer load home sharing library after 2 years
I have been using home sharing for the past few years and streaming my music, movies, and TV shows to my Apple TVs, iPads, and iPhones. A couple weeks ago it stopped working. On all the devices I see the library (Familys Library) but when I go to load it fails to load. The iPads and iPones get to about half of the circle and fails. On the Apple TV I think the message just is "Cannot load Library"
I have tried restarting all of my devices but that has not helped. I changed the account that the home sharing is setup for and that did not help. I rebooted the Windows machine multiple times. I disabled home sharing, rebooted, restarted home sharing, all to no avail. The library system is connected over Etehrnet so I made the system to a different port on the router with no luck. I have also unplugged the router nad plugged it back in, also with no luck.
So, I will try replacing the ethernet cable but I do not see that as being the issue. It seems like something on that computer.
Going through the Programs it looks like iTunes and Quicktime were both updated on 3 June, right around the time this started to occur. I also loaded items for my duaghters Nook, Adobe Digital Editions, so that she can get books. I removed the items that I loaded for the nook and that did nto fix the issue. I would like to downgrade iTunes, but I cannot find an old copy of iTunes plus I do not know if this will destroy the library contents.
My questions would be
1. Can I find an older version of iTunes
2. Can itunes be removed from the computer and reinstalled without the iTunes library getting blown away? I have a lot of moveis and descriptions and information located in the Get Info that would just stink to lose
3. Could this be a corrupt library and is there a way t verify the library?
4. Any other things I can do and check
Thanks for any insight and help
Cheers
DaveAll the cutting and pasting and I forgot the machine information:
OS: Windows 7 x64
Memory: 8G
Current iTunes: 11.0.4
Thanks -
I have just done an upgrade on Apple TV. When I try to play my music on my TV now I click on "computers" and get a message to turn on home sharing in itunes. Home sharing is turned on. I get a message "cannot find ..........library. Any help anyone please.
I had this problem too. My PC is connected to my router via an ethernet cable and my Apple TV is connected via wireless. When I phoned Apple they said that my router was probably sending the signals via two different sub networks, one for ethernet and one for wireless and so the Apple TV couldn't see my computer (It's like they are on different connections). I didn't really understand how my router was setting up sub networks but when I connected my Apple TV via ethernet it works fine and then stops again when I use wireless. I restarted my router and it was ok so I then went into my router settings and selected to always use the same channel for the Apple TV. So far it has worked everytime I've switched on.
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Please help! I use my apple tv only to view photos on my tv from my macbook pro every few months - it has always been slightly unreliable and usually takes some fiddling to get working but today nothing is working!! The message on the tv screen from apple tv is that I need to turn on home sharing on my computer but it IS ON!! I have tried turning it off and on again, I have tried turning everything off and restarting but nothing is working today :-( and I have friends coming round for a slideshow in half an hour :-(
Amber22P wrote:
So, my ipad suddenly frozed. Its stuck ...
Perform a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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