Apple TV 3: TV Shows icon missing
Hello, as I was looking at the home screen of my Apple TV 3 (with latest software, 5.1.1 (5433)) the TV Shows icon disappeared. This happened just a few moments ago.
I now only have Movies, Music, Computers and Settings on the top row of icons.
I live in the UK and I am using an iTunes UK account.
I have tried restarting the Apple TV, and signing out and back in to my iTunes account but neither action has fixed the problem.
Any suggestions?
Is it possible any of you rented a movie within the last 48 hours?
I rented a movie for the first time ever yesterday then an hour or 2 ago when I went into movies it only showed that rental.
I rebooted then it showed the rest of my movies but still no TV shows.
Wonder if the rental I did has anything to do with the issue at the moment.
Similar Messages
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HT200126 "TV Shows" icon missing from Apple TV Main Menu
It appears that the Apple TV software update 5.3 has removed the "TV Shows" icon from the main menu. Now, I no longer have AppleTV access to the TV shows I have purchased and I am unable to search/purchase other TV shows. Has anyone similar findings?
Note: Parental Controls are confirmed to have not hidden the "TV Shows" icon; in fact, the "TV Shows" icon does not appear in my Apple TV's Parental Controls settings.Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more. -
how can i get the tv shows icon on my apple tv?i cant get to watch any shows
If all you are seeing is the settings and computers icon it means your ATV is not connected to the internet. Since all that content is from the internet it has to be able to connect to it to give you those options.
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HT1551 Tv programmes icon missing on Apple TV
My tv programmes icon is missing on my Apple TV?
There are reports of TV Shows and/or Movies missing from users screens, initially it looked like this might be an issue in the UK only, but it may well be more widespread. It appears to be an issue that can't be fixed by the user, you will need to wait until this is resolved by Apple.
If you have other icons missing you may have an entirely different issue. -
I really need help this has happend 5 hours ago and the ipod os still showing the apple logo and the buffering icon below it!
It re booted several times till now.
Need help fast!- I suspect that he went to Settings>General>Reset>Erase all content and settings. For 1G or 2G iPod that can take hours and it will likely stall out if not connected to a charging source.
Try the following:
- A reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The connect to computer and try to restore via iTunes.
- Id something is still showing onthe screen, disconnect from computer/charging source and let the battery fully drain. After charging for an hour, Try the reset and restore.
- If you can turn the iPod off, se if placing the iPod in recovery mode and then restore. For recovey mode:
iPhone and iPod touch: Unable to update or restore -
My Apple TV is not showing any of my rentals at all. Even the category is missing completely. I have reset several times yo no avail! Anyone know what to do?
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd gen apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions?
How old is the MacBook Pro? AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.
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IS MY IPOD DEAD?!?!?!?!?
I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
to charge it as well as connecting it to itunes but no success. Could you please help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Why isn't my Apple TV MC572LL/A showing the icon to purchase TV shows.
Why isn't my Apple TV MC572LL/A showing the icon to purchase TV shows?
test itunes on a computer
if it also don't have tv shows then apple is not selling tv shows in your country
they don't in mine -
Why are the movie and television icons missing from my Apple TV menu?
Why are the movie and television icons missing from my Apple TV menu?
likely because it does not have a working connection to the internet
check the settings and maybe reenter the wifi pasword -
Why my Apple TV does not have a tv shows icon
I'm in Malaysia, my Apple TV does not have a tv shows icon?
maybe apple don't sell tv shows in your country
nor do they in mine "Denmark" rule of thumb if it's not in itunes on the computer it's not on the appletv -
I just noticed today that my TV shows icon has dissappeared from the Apple TV screen. I do not have aceess to my purchased content, unless I use my iPad and Airplay, which I do not want to do all the time.
I have restored all settings and dowloaded all software updates.
Is there s remedy to correct this?
Thanks,
EviWelcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more. -
Missing Movies/TV Shows icons being addressed
I just spoke to Apple regarding the Movies and TV Shows icons being absent from the Apple TV Main Menu.
They have acknowleged the issue and told me to try the device again in a few hours.
Good to know they are working on fixing it.Came home excited abt a new episode ready to download .. Almost had a heart attack ..
This gives me hope but i hope the few hours don't turn into a few days -
Satelllite L830-10U: WIn 7 Volume icon missing in taskbar + unable to show
Hi
I have a Satelllite L830 10U with Windows 7
I can't see the volumen icon on the taskbar.
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Are Toshiba's and Windows updates interferring somehow??
ThanksIts not notebook problem but your system is muddled up.
Check this YouTube video which shows you how to enable this sound icon again:
[Volume icon is disabled or grayed out|http://www.youtube.com/watch?v=zl_-4T8Uf8k]
Its about Vista but should work for Win 7 too -
Icons are missing from my home screen.
The TV show icon was missing today. I updated with the latest software - now the TV and movie icons are both missing.
Can someone point this newbie in the right direction?
Many thanks!Welcome to the Apple Community.
There are reports of TV Shows and/or Movies missing from users screens, initially it looked like this might be an issue in the UK only, but it may well be more widespread. It appears to be an issue that can't be fixed by the user, you will need to wait until this is resolved by Apple.
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