Apple TV 3gen won't play content from iTunes, Apple TV 2nd gen works fine same network

Hi.
Recently, after all the most recent Apple updates, my Apple TV 3rd gen won’t play content from iTunes on my Mac. I have an Apple TV 3nd gen  on the same network and it works fine. This problem started after the recent round of OS X updates( I am running 10.9.2 and iTunes 11.1.5. As my Apple TV3 was actually new and I took it to the Apple store where they kindly gave me a new one but the same thing happens. The Apple TV 3rd gen will play content through the onboard clients like Netflix, iTunes, Bloomberg.
The Apple TV3rd gen won’t play anything form my computer’s iTunes library, whether or not it was purchased from the Itunes store or home movies from iPhone etc. I have restored the device a few times to no luck. I have even switched routers, same problem.
Any thoughts ?
Thanks in advance.

Home sharing was configured and turned on. I can actually see all the content on my Mac. When I trry to play anything i just see the white spinning wheel on the black background.

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