Apple TV/Airplay issues

Here is my situation...
Company MacBook Pro - Airplay works fine while at home with my personal ATV3 (Recently updated). At work, it is a different story. Here is what I have experienced so far.
1. Same Company Mac and recently updated company ATV3 on the same wireless connection in the office. ATV is NOT detected on Mac and Airplay does not work.
2. If I use my iPhone5 or iPad, on the exact same company wireless in the office as mentioned in issue #1 above and same ATV3 mentioned in #1, Airplay works.
3. If I turn on my iPhone5 hotsport and connect the exact same company Mac and exact same company ATV to it, Airplay works.
What advice does anyone have in regards to issue? Why will the Mac/ATV not connect while on the same wireless work connection, but the iPhone and iPad will? What setting could I be overlooking?

Hi Winston
Thanks for your reply. Unfortunately none of those steps cured the issue.
What did cure the issue was using iTunes to restore my iPad to its factory default. After this, airplay worked exactly why it should. Why restoring the iPad would fix the fault is beyond me as my ipad hasn't exhibited any abnormal behaviour. But as Apple likes to keep the user away from the workings of the system, I guess I'll never know what the exact issue was.
Dan...

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Apple TV3 AirPlay Issue

Hello everyone.
Just purchased an ATV3 about a month ago and have been mostly enjoying AirPlay mirroring.... but I have a problem.
Firstly, these are the Apple products in my home: ATV3, MBP 2012, MBA 2012, MacMini 2012, and an iPhone 6.
The 2 MacBooks and the iPhone are in the same area as the ATV3 and the ATV/MBA are on 2.4GHz while the MBP/iP6 is on 5GHz wifi. The Mini is in another part of the house with IR receiver and wifi turned OFF and is connected via ethernet. I have done all updates on all Apple products and the ATV3 has also been restored (after updates) in an attempt to figure this out. I have also made sure that all Home Sharing options have been shut off on ALL Apple items. I have verified the local wifi activity on both 2.4 and 5GHz to make sure I am on channels not being used by others in the area. The MBA/ATV3 are showing max signal in my router (5 bars).
Here is what is happening and it is 100% consistent.
My wife will be using AirPlay mirroring on her MBA in the bedroom. I will be in another part of the house on the hardwired Mini. If I pull up Youtube on any computer in the house, including the ethernet connected Mini, she immediately loses mirroring to the ATV causing the ATV menu to be shown on the TV. On her MBA, the stream continues but the only way she can reconnect to the ATV is to completely reboot her MBA. She cannot simply press the AirPlay icon and reconnect- she MUST reboot since the AirPlay icon still shows her to be mirroring to the ATV. There may or may not be other sites that cause this loss of communication but YouTube creates this problem 100% of the time. Oh, and when this happens, I can hear the Youtube sound from the TV even though I am seeing the Apple menu and NOT connected with AirPlay in any way.
I am a fan of Apple products. I went with the ATV3 thinking it would make things easier since I live in a Mac environment- I am now starting to seriously question this move. This product is useless to me if I cannot use another Mac while the wife is using AirPlay mirroring to the ATV3. Yes, I know I can stay off YouTube during mirroring but I expect to be able to use another computer in any way I wish while the ATV is being used, especially one that isn't on wifi.
Anybody have any suggestions on what is going on and how to resolve it?
Thanks for any assistance you may be able to provide.

I have never regretted an Apple purchase, until now.
The previously found problem pales in comparison to the most recent issue. I had decided to avoid YouTube while the wife is mirroring to the ATV3 and all would be well. WRONG! Apparently, I can't watch or listen to iTunes any time she is streaming to the ATV3 either. This is unacceptable.
I am very happy with all of my other Apple products but I feel that I was duped on this purchase. I figured it would just work, and it does, as long as I don't touch any other Apple product I own while this thing is mirroring.
Time to sell it at a loss and find a cheap mini pc to handle my streaming needs. Color me disappointed.

How to create a 'parallel' extended display through Apple TV Airplay

Dear all,
I'm a relatively new Mac user and have not been able to find an answer to my question by looking up key words in Google or here, so apologies if this has been answered before.
Basically, I would like to know how I can project a video file or a film/TV series I am watching (for example, a video playing in VLC or a film streaming from my subscription to Amazon Prime Instant Video website, open in a browser) onto my Toshiba TV, via Apple TV airplay - whilst still being able to work on a separate window/desktop on my MacBook Air.
As a PC user slowly converting to Mac, I know how to do this on a PC by using the Windows logo key +P shortcut, choosing 'Extend' instead of 'Duplicate' and then dragging whatever video source I want to watch into the extended desktop screen being projected on my TV. I've tried doing this on the Mac by
using the multiple desktops in Mission Control (with no success, as Airplay obviously just mirrors what I'm doing on my screen onto the TV, i.e. switching from desktop to desktop as I do on the computer), or
by clicking 'Extend Desktop' instead of the automatic 'Mirror Built-in Display' on the Airplay icon on the menu bar and then dragging the browser into the extended display on the TV and hitting the 'Full screen' button of the video itself. However, as soon as I do this and click or type anything on my computer desktop, the video automatically minimizes and all I'm left with on the TV display is the browser with the initial smaller version of the film playing within it. In the 'View' tab, I've tried switching Firefox/Safari to 'Full screen' before making the video 'Full screen' too, but again, as soon as I touch anything back on my Mac desktop it minimizes. I've noticed Chrome has an 'Enter Presentation Mode' option available in the 'View' tab, which leaves the video playing full screen, but with a grey bar at the top (which is visually annoying, but still closer to what I'm looking for). Similarly, if I try to drag a video file playing in VLC, as soon as I hit the full screen button, the desktop I'm using on the Mac goes black even though I can still move the cursor on it.
I'm clearly missing a step somewhere, so any help would be greatly appreciated as I'm a prolific multitasker!

Hi _MicMacs_,
It sounds like you've been on the right track in trying to sort out this issue. I'm a bit unclear on what you are describing when you say it works initially, but then immediately reverts when you click back on something in your primary display. You may want to try sizing the window to the display instead of using the full screen option (two opposing diagonal arrows), though this will leave the window border around the screen. For a bit more background on working with multiple displays in Mavericks, you may find the following article helpful:
OS X: Using multiple displays in Mavericks
http://support.apple.com/kb/HT5891
Regards,
- Brenden

Airplay issues on Macbook Pro 13 inch

Hi,
I've upgraded my Macbook Pro 13 inch (Mid 2012) to Mountain Lion, and I also have an Apple TV 2nd generation (720p) which has the latest software.
If I use the Airplay icon in the menu bar, and choose "Apple TV", all that seems to do is switch my MacBook Pro to what looks like a scaled down 1080p resolution. Nothing else changes. The options in the Airplay menu don't change at all. It doesn't even tick of the Apple TV option. To get my Macbook Pro back to 1280x800, I have to go into Display Preferences and choose "Best for built-in display".
If, while in Display Preferences, I choose "Apple TV" from the "AirPlay mirroring" menu, AirPlay mirroring seems to work fine. My MacBook Pro resolution stays the same, and the AppleTV shows an exact copy of what I see on my MacBook Pro.
If I then choose "Off" from the "AirPlay mirroring" menu in Display Preferences, the Apple TV goes back to its menu, as expected, but the MacBook Pro switches to the 1080p-looking resolution again. Again, I can choose "Best for built-in display" and the MacBook Pro returns to normal.
I'm tempted to do a clean install of Mountain Lion on a new disk partition, but I've only had the MacBook Pro for about a month, so am not so keen on doing that unless I know that will really make things better. I'm also tempted to get the new Apple TV in the hope that it will work, but it doesn't seem like it's worth the "upgrade" considering it only really gives me a higher resolution on my TV and nothing else. And there's no guarantee that the AirPlay issue will be fixed either.
Does anybody else get this issue?

The symptoms I'm getting now, and I'm not sure if they're any different, suggest that for some reason Mountain Lion thinks my display resolution is higher than what it is, as wether I'm turning AirPlay on or off, it keeps changing it (on the MacBook) to what looks like maybe 1080p.

AirPlay issues on iMac (late-2012)

My devices:
iMac is (Late-2012 21-inch model) - OS X 10.10.1
3rd-gen. Apple TV (2012 model) - newest software.
When I using the Apple TV and try to AirPlay the movie from my iMac yesterday.
I find that my iMac can not AirPlay to my Apple TV.
Issues:
1. Apple TV just showing a black screen when I try to using Apple TV as the iMac 2nd-display.
2. Can not actived the AirPlay Mirroring on iMac. The AirPlay button is no response when I try to select the "Mirroring"
If I just AirPlay the music or movie from the iMac. It's fine!
Does any user meet the same issues?
p.s.
I have try to doing the same thing on my MacBook Pro. All functions are still fine,
Also my iMac and Apple TV have already reinstall the OS.
Thanks for your reading and hope you can help me.

Thank you for your help.
I have already set up Family Sharing to all of my devices.
I can listing music / watching videos from my Apple TV, which located in my iMac / MacBook Pro iTunes.
But don't know is it a hardware / software problem of my iMac.
I remember my iMac can AirPlay to Apple TV successfully when I using OS X 10.9 last year.
issues: AirPlay Display (2nd display) and AirPlay Mirroring.

Apple TV3 airplay error

My Apple TV3 used to sync youtube videos played on my Iphone 5s via airplay mode. But, it suddenly doesn't work out anymore. Can someone solve my problems. thanks!

YuShenn wrote:
My Apple TV3 used to sync youtube videos
Nope, never happened. Nothing is synced to an ATV.
Content can be sent to the ATV via AirPlay.
The vast majority of AirPlay issues are network related. Power cycle the ATV and router.

Apple TV airplay dropping out

Seems I'm not the only one experiencing this most frustrating problem.
When using my iPad mini (or iPad 2) to airplay a video it keeps dropping out. We are tearing our hair out. This is only a relatively recent problem and I suspect it is related to the ios7 update.
I have seen many solutions proposed on these forums eg. restarting the iPads (tried that), replacing the HDMI cable, changing router settings, replacing the router, etc. I've been hoping Apple will release a software update to overcome this issue before I rush out and spend my hard earned $$ on accessories to make this piece of junk work like it should.
Has anyone found a reliable, cost-effective solution yet?

speedyturtle wrote:
Seems I'm not the only one experiencing this most frustrating problem.
People do generally come here for help, so yes, there are others here having issues.
AirPlay issues are network issues, troubleshoot the network. Power cycling the ATV and router are good places to start.

Apple tv streaming issues with netflix

Can anyone help ?
I have also used my apple tv for using my netflix streaming, for some reason i can access all the movies but when i click to watch them it states an error has occurred. I have now started using my wii u to access netflix and i have no issues. I havent changed any settings on my apple tv.

Yes, I'm having the exact same issue since the latest update. I thought it was my internet connection but it worked perfectly fine in my ipad and macbook air.
I also have 2 Apple TV's and the problem is in both of them. I really hope apple fixes this issue ASAP.
In the meantime, if you wanna watch your netflix content on your apple tv with good streaming and you have an iPad/iPhone with netflix on it. I recommend Airplay mirroring the iOS device and then opening netflix, it will airplay the video content and the iphone/ipad screen will function as a remote control with all the settings and stuff...its kinda cool...the only bad thing is that you can't turn off the iPad/iPhone screen or it will pause the movie.
i hope this works for you while apple fixes this issue.

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

TS1538 Device not recognized in iTunes for Windows I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1

If might be helpful if you actually told us what the problem is.

I have no sound on my macbook pro. It only shows Apple TV/Airplay on devices to chose. My internal speaker option has vanished

I have no sound on my Macbook pro. My devices options shows only Apple Tv/Airplay. My internal speakers option has vanished

Which model MacBook Pro do you have (e.g., "15-inch Late 2011") and which version of OS X are you running?
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB RAM, 960GB SSD, 27” Apple Thunderbolt Display

Sound from macbook - not TV - during Apple TV Airplay HELP!

I connected my macbook to the TV via Apple TV Airplay, and the sound only comes out of the laptop, though the screen mirrioring still works. Would love some help.

The audo goes through fine with my HP laptop but not with my mac(using the adapter) I have tried EVERYTHING

Apple TV mirroring issues even with Mac mini,airport extreme bought at the end of last year,and an iPad 2

Apple TV mirroring issues even with Mac mini,airport extreme bought at the end of last year,and an iPad 2

I have the same issue with ATV3 and iPhone 4S. Everything works properly, no buffering issues when watching netflix, vimeo, youtube BUT when I try mirroring even a small 15sec iPhone movie it stutters and buffers and results to a choppy playback..same with larger mp4 files such as 1-1.5GB, buffers forever and never plays, I just re-encoded the same movie to 700MB and plays perfectly..
Why Apple, why?..so close..I can accept the bigger movie files issue, but not being able to playback properly an iPhone movie is funny..I recorded a movie with lower bitrate through Filmic Pro (Economy mode, up to 16Mbps)
and plays properly.
Is there an upcoming software update going to solve the problem or is it hardware related and therefore not fixable.
Please don't reply with a network related answer, by 2012 we know how to set up our networks and everything else runs flawlessly.
I'll apreciate a fast answer, we love Apple, but if it can't play an iphone movie (or a high quality movie from iTunes) it's just not up to my standards.
Thanks again.
JP

Apple TV Airplay is Not Discoverable

My Apple TV Airplay is not discoverable by my iPhone 5 or MacAir 2013. I have a brand new Apple TV and Apple Airport Express (weeks old). All software is up-to-date on all my devices. The Apple TV is ethernet hardwired to the Airport Express. My macair and iphone are connected to the same network wirelessly. I have reset and rebooted the AAE and ATV, and restarted my iPhone and MacAir. The ATV at work works fine on both my iPhone and my MacAir, so it is something with my Apple TV at home.
Thanks for any tips. I am pretty technical and I have tried everything I can think of and tried tips from this forum.
DuBose

Hi there,
While it sounds like you have already tried a majority of these steps, I would recommend take a look at the troubleshooting steps found in the article below.
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
-Griff W.

Apple TV Airplay Just Stopped Working

Apple TV Airplay Just Stopped Working. I have a second Apple TV that still works with the same connecting devices and no problems. Running 10.8 on my macbook Retina, iphone 5 is up to date and ipad has latest. One day I went to connect and it wouldn't show on my macbook as an available airplay.
So frustrating, I have reset, re-connected via wifi, turned airplay on and off, checked setting on my machine, made sure I am on the same wifi network... still nothing.

BTW, I should clarify, I am specifically having a problem mirroring. Home sharing is on and all my library is there, just no mirroring.

Apple TV/Airplay issues

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