Apple TV and HDCP Compliance

What do I have to do to make my Apple TV HDCP compliant so that I can watch TV?

Ok but how do I get my Apple TV to work. My software is updated. But I keep getting a notice to unhook and re hook up my HDMI cable. This is not working. Is my Apple hardware non compatible?

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ATV and HDCP Compliance

When trying to watch rented content, the ATV says that my connection is not HDCP Compliant and that I should use component cables. I'm using an HDMI cable connected directly to my HDTV. The users guide of my Mitsubishi WD52627 says that the HDMI ports are HDCP compliant. What gives? Is it my HDMI cable?

"This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. Use the component video connection to watch this content."
This is Apple's deal not yours! If your TV is HDCP compliant then all should be well. I know this because mine is and I have been able to watch rented and purchased content up until two-three weeks ago. HDCP is a DRM related deal and Apple has yet to figure this out. I've been on the phone with Apple Care and the guy said uhhhh...I've talked with some other people and it hasn't popped up on anyone's radar. That's BS this forum is full of people affected by it. They don't have a solution as evidenced by repeated emails going unanswered even though through the support website they guarantee a reply within 48 hours.
I've localized the problem to movies bought through the AppleTV. TV shows don't exhibit the same problem and movies that I've purchased with my computer play on the AppleTV. I've purchased 17 movies through my AppleTV and none of them work anymore...after months of working. For me I think it has something to do with the latest iTunes update. None of the hardware has changed and I haven't introduced anything into the setup.
What gives Apple. Enough with the silence...if there's a problem then say so...I can wait. But the silence kills me.

Apple Displays and HDCP?

I just read an article about how whether the industry goes with blu-ray or HD-DVD, all discs will come with a form of DRM called HDCP that will prevent high-definition video from playing on an unsupported display. From the sound of the article, which primarily deals with Vista, it could apply to Apple as well, since it refers to the restrictions coming from the movie industry and hardware manufacturers. Does anyone know anything about this? I was going to buy a 23" Apple display this week, but I can wait as long as it takes if it means the difference between being able to play high-def video on the screen. Link to article:
http://pcworld.com/news/article/0,aid,122738,00.asp
Sorry for sending you to PC world.

Apple has not officially announced HDCP compatibility for its displays... but there is a growing controversy over the use HDCP, so maybe Apple chose not to advertise the fact that their displays are compatible.
We don't know... so unless there's an official statement from Apple, assume that you won't be able to play HDCP protected material.
Not all HD material is HDCP protected - you can certainly play HD video on the 30" ACD. But most movies delivered on HD-DVD and BD (the potential successors to the DVD) will use HDCP.
AFAIK, there aren't any computer displays currently on the market which officially support HDCP.

Ipad, Apple TV and HDCP. Help?

I know there are many threads on hdcp issues.
I'm trying to AirPlay hd movies I've bought on iTunes from my ipad through Apple TV to my HDTV. With some movies (Rise of the Guardians for example), I get the "this movie is not authorized to play on this display" HDCP message. I realize I can play the movie right from iTunes on my Apple TV. However for movies that we watch multiple time (kids movies mostly), the Apple TV really crushes my download limit with my ISP. In theory I can download once to my ipad and AirPlay watch it multiple times right? My tv and my receiver are definitely HDCP compliant, so that's not the issue. Why can't I AirPlay these with my ipad but its no problem with Appletv. Do I have to resort to the hdmi adaptor for the ipad? Why?

JennerT wrote:
I know there are many threads on hdcp issues.
I'm trying to AirPlay hd movies I've bought on iTunes from my ipad through Apple TV to my HDTV. With some movies (Rise of the Guardians for example), I get the "this movie is not authorized to play on this display" HDCP message. I realize I can play the movie right from iTunes on my Apple TV. However for movies that we watch multiple time (kids movies mostly), the Apple TV really crushes my download limit with my ISP. In theory I can download once to my ipad and AirPlay watch it multiple times right? My tv and my receiver are definitely HDCP compliant, so that's not the issue. Why can't I AirPlay these with my ipad but its no problem with Appletv. Do I have to resort to the hdmi adaptor for the ipad? Why?
To start with if you are using Airplay Mirroring don't bother as it will degrade quality.
I suspect however you are using 'push' Airplay to send the downloaded stream to the AppleTV.
Are AppleTV AND iPad connected to the internet? If not they need to be - Apple has quite stupidly (probably for rights reasons) does not allow Airplay of a protected movie without 'authorisation' - this would entail a quick inernet connection to Apple's servers to ok it and would not use any significant internet bandwidth. The annoyance here is if you go on holiday/vacation with iPad/iPhone with media and a compact AppleTV, then an internet connection is needed to play to AppleTV via Airplay.
Your best option if you have a computer is to have the content downloaded to iTunes (sync it from the iPad using Transfer Purchases) on the computer and stream it across the LAN from there.
A computer running iTunes on the same network as AppleTV will allow AppleTV to 'pull' the stream from the computer without using internet bandwidth provided you access it using AppleTV's Computers icon.
If you play back purchases from the cloud using Movies/TV Shows icon it will assume you want to stream from the internet and use all that bandwidth again.
AC

Need some help on Apple TV and HDCP function

Hi got apple tv for Christmas however when when using AirPlay of my Ipad to view some movies keeps coming up with error message stating that my device requires HDCP for playback. I have a sharp Equos lc-32le430x LCD HDTV which is only 12months old and I have called sharp and they tell me that the TV does support HDCP. Can anyone tell me if this is a Apple TV problem, HDMI I cable problem or HDTV problem and is there a fix fort this.

I would check your cable supports HDCP first. It is the likely cause and the cheapest to solve it it is the case!
Jules

My experience with Apple TV and HDMI/HDCP issues

I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....

I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

HT204291 All of a sudden, my Apple TV requires HDCP for playback. It is directly connected to my HDTV and I never had any problems so far. Apple TV also refuses to play movies rented from iTunes. What's going on?

Why does Apple TV suddenly requite HDCP for playback?
No mirroring possible, it even refuses to play films rented from iTunes.
Apple TV linked directly to HDTV via hdmi cable?

Hi Seraphiel07.
I have a very similar issue. Hardware involved:
Apple MacMini (Mid 2011) - OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple TV (3rd Generation). Home Sharing (access) enabled.
Apple MacBook Pro (15" Mid-2009). OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple iPad 2 (Wifi only). iOS 6
Apple iPhone 4S. iOS 6
All connected through:
Apple Time Capsule 8.0211n (4th Gen)
I have an iTunes library on the MacBook Pro, shared over "Home Sharing" and another (duplicate content, different library name) iTunes library on my MacMini, which is also accessed through the Apple TV.
All software is current (as of Sep 26th).
All movies are iTunes purchases. 80 in total.
All files are purchased (and home shared) under one account.
My last two iTunes purchases both HD movies on 09/17/2012 and 09/05/2012 refuse to appear on any device accessing either of the two Libraries over Home Sharing. It should be noted that every other movie (the other 78) all show up and play correctly. I therefore know it is not an issue with connectivity, otherwise I would see zero movies available.
I have:
1. Removed all content from each Library and re-added
2. Upgraded the OS on the MacMini 10.8.2
3. Tested viewing the two missing movies on other Apple devices and no luck.
4. Turn home sharing on and off within iTunes and also on each device.
It would appear to me that the issue is with the files themselves, rather than the devices as different devices and different versions have been tested.
All comments welcome.

HT4381 I bought an Apple TV and when I rent a movie, I get a display saying that no HDCP is available. How can I solve this problem?

I bought an Apple TV and when I rent a movie, I get a display saying that no HDCP is available. How can I solve this problem?

Have you verified that your TV is HDCP compliant? Consult manual and/or post model so someone can check.

How can i use apple tv and iTunes movies with component video cables for an older receiver and projector?

i have an older yamaha receiver and projector both without hdmi inputs but component video instead. I would like to get apple tv and start renting movies through iTunes but apple tv only supports hdmi and ive read that iTunes has codes to prevent the use ot analog cables with movies. Is there a way to adapt hdmi to component video for both apple tv and iTunes easily?

Yes, HDMI is the only supported method. Also, with converters you will run into issues with HDCP (which will prevent you from streaming DRM content from iTunes etc) as well as resolution.

HDCP Compliance Issue, Everything is Compliant Though???

I am having a issue playing Blu Ray disks. I continue to get a HDCP compliance error everytime I try to play a Blu Ray video. I am using arcsoft TMT6 on windows 7. I checked to make sure my monitor and video card are both HDCP compliant, and they both are. I used to be able to watch Blu Ray movies, and I'm not sure what changed, or why I cant watch them now. Also, I used cyberlink BluRay advisor and it said my "software player was not found" and "video connection type is digital without HDCP". Those are the only two problems found. I have a HP 2310 series wide lcd display and have a ATI Radeon HD 5570 video card, and am using a HDMI cable to the monitor. Can someone please help me with this.

Hi Eric,
The Cyberlink BD Advisor only look for a Cyberlink BD software player. You might very well have a perfectly good BD HDCP certified software player and Cyberlink won't indicate that you have it. Your non-Cyberlink BD player might need updating to play the new BD titles.
The other issue might be a loose or faulty HDMI cable, a bad video card, corrupted video driver or a monitor problem.
Power off the PC and monitor. Check the cables for tightness. Be sure that you monitor has only one video connection and that it is a HDMI cable. Now try a monitor reset by unplugging the monitor's power cord and then hold down the power button for 30 seconds.
If you still have issues then try reinstalling the video card driver or installing the latest AMD driver from the AMD web site.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

AppleTV and HDCP error

I must say that I am very disappointed in how Apple is handling this. The company released a software update a while ago that included the HDCP or High-bandwidth Digital Content Protection to block the copying of audio and video content as it travels through the net. Due to this update, some of us AppleTV owners may have been experiencing errors while renting, buying or home sharing content through the device. The error is as follows: "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection." Thinking to resolve the problem, I went and bought so far 4 different sets of HDMI cables to include an Apple branded HDMI cable and it did not work. Well, I thought it was going to be the TV since my TV's HDMI ports could not be updated, I went and bought a brand new TV which I did make sure that the ports were HDCP compatible and to my surprise it did not worked either. I reset the device to reinstall the software and nothing happened. This past weekend, I went to the Apple Store and they said, well lets erase and reinstall everything and it should work. The guy comes back and plugged it to a Sony TV where they have their demo AppleTV and it gave him the same error again. He said lets try it one more time and when he cam back the device would not even connect to the HDMI port. I am standing there asking for a replacement, which is fare enough due to the circumstances, and let me remind you that the circumstance is that my AppleTV as well as many others got damaged due to the software update not just normal usage and even though it was out of warranty by 80 days it was not my fault that the software update damaged it. Apple all they said was you either pay for the replacement or buy a new one. I was so angry that all I wanted to do was to throw the darn thing in the trash can in front of people in the mall so they know what's going on. I have always been a firm believer of apple but some times I question their way of doing business with the customers. Now I have a damaged AppleTV at home that I cant use not because of my own fault but because of a malfunction on the update and they make it seem as my fault. So if you are having this same problem, you can try anything, you can go to the Apple store and all I have to say is good luck. Thanks Apple....

Here's how I've "FIXED" it.
Each time I want to watch the Apple TV, I "usually" have to unplug the power cord from the back of the Apple TV, then wait ~15 - 30 seconds, then plug it back in.
Restart takes abouta minute for the signal to be recognized by the TV.
Then all's set, until the next time i turn it on, then its pot luck from there.
AppleTV content, my photos streamed from an IPhone 4, content doesn't matter.
The HDMI cable "condition" is a hoax in my opinion.
When I do the update ( bought the AppleTV Gen 2, days after release ) I'll update if this has gone away.
FWIW, I got this with both the Gen 1 720 AND the Gen 2 1080 models, in different locations (states) and different TV manufacturers: Sony LCD 1080 and Panasonic Plasma 720.
Software fix from Apple I suspect.

Error 3194 still presist while restoring ipod touch 4g, just shows apple logo and wont start

Method 1: i have tried almost everything, 'hosts' file editing (adding and deleting that ip gs.apple.com thing)
Method 2: redsnow, snowbreeze,ireb (custom ispw and fetching thing)...
now my ipod is in dead case, it just gives apple logo and wont start.
Method 3: TS 3.0 and 1.0 checked, certificate xyz... uncheked from intertnet explorer-> internet option -> advanced -> security
Method 4: netsh xyz (comand) in cmd...
Please Help thank you.
"Details:
ipod touch 4g
ios 6.1 installed (lastly)
jail broken but deleted cydia from it
then tried to restore it always gave Error 3194,
then restored it from its backup file after that it didnt opened or just showed apple logo thats it."
my itunes on dignostic gives this report,
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP xw4400 Workstation
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001AB71808E6CBD8
Current user is not an administrator.
The current local date and time is 2013-11-29 04:19:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {BC8F9388-D244-4F12-92A3-A26318EE6C52}
Description:    Broadcom NetXtreme Gigabit Ethernet
IP Address:    192.168.1.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Fri Nov 29 04:16:55 2013
Lease Expires:    Fri Nov 29 06:16:55 2013
DNS Servers:    192.168.1.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-29 04:18:45.

lllaass thank u bro, but none worked for me
i have tried all these methods n above which i mentioned before....
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
in the end i went ot market n paid him 1.94$ and he restored it to 6.1.5... and said apple has closed other ios updation except 6.1.5 ...but still thank u soo much learned some new stuff from u...

Mac Mini, HDMI, iTunes Store HD content and HDCP

I have a few seasons of purchased HD TV shows, which of course require a HDCP-compliant display. With the following setup, I can not at present play these shows in HD:
- Mac Mini (2010 with HDMI)
- Monster HDMI cable
- Sony KDS-50A2020 TV
This would leave me to believe that either the cable, the TV, or both are noncompliant.
The funny thing is, the same TV and cable worked with Blu-ray Discs on a PS3. If the PS3 required HDCP compliance to play BDs - which the internet seems to suggest - then that should prove that the cable and TV are in fact compliant.
In either case, aside from replacing the cable and or TV, is there a way to tell what iTunes doesn't like about my setup?

So is iTunes giving you that warning message that you need to use an HDCP compliant monitor?

CANNOT PLAY HD CONTENT BECAUSE MY 24" APPLE DISPLAY NOT "HDCP" AUTHORIZED

Hi I'm sure this topic must have come up before but nothing came up in a search. I'm trying to play an HD TV show and I can't on my 24" Apple cinema display hooked up to my 15" Macbook pro core 2 duo through a mini DV port. I'm getting the error message that the display is not authorized to play HDCP protected movies. How can this be when it is an Apple display and why am I getting this message on a free HD video? I also have not been able to play any itunes video on my external display in full screen mode. When I go to full screen mode the video transfers to the computer screen. I'd appreciate knowing if these are common problems and if this is what Apple has designed or if this is a fault and if there is a solution to these problems?
Thanks For any help.

Hi BSteely thanks for the reply! I have a newer Apple 24" Cinema Display connected through a Mini DisplayPort (pardon my error tibor.moldovan) and it has supported HDCP, but the other day I got an error message when I tried to play a HD video in iTunes saying that my display is not HDCP authorized. I had had that error message previously when trying to play HD content on a TV attached to my computer but not when playing it on my Apple display, so I was surprised when it happened.
+"The issue of full screen video coming back to the computer's screen (I assume you mean on the MacBook Pro) is expected. The way to work around that is to make the external screen the primary screen. This can be done by running the MBP in closed clamshell mode with only the external screen being active."+
Thanks so much for the explanation about the full screen issue. When I first got my external screen and I went to full screen mode it played in the external monitor, but after an upgrade it stopped doing this. I will give this a try.

HT4381 is there any way to find an adapter for apple tv and Samsung tv with wise link?

Where can I find an adapter for my apple tv and Samsung TV with only a wise link input?

Welcome to the Apple Community.
DVI
Some users with DVI have managed to get their TV's to work with DVI-HDMI cables. DVI carries no audio, so alternative connections need to be explored to enable audio. DVI doesn't necessarily support HDCP as well as other standards used by HDMI (which may or may not be an issue)
Analogue
There are hardware converters that will convert HDMI to various other types of output, however there are some issues with doing so that you should be aware of.
HDCP
HDCP compliant converters will not allow you to watch HDCP protected content such as that from the iTunes Store. Non compliant converters exist but we cannot discuss them under the Terms of Use for these communities.
Resolution and aspect ratio
I'm not aware of any converters that will scale the output from the Apple TV, any TV or projector which is used will need to be widescreen and support resolutions of 720p (Apple TV 2), 720p/1080p (Apple TV 3)
DAC
DAC (Example Only - Not a recommendation or suggestion that this is suitable in your circumstances)

Apple TV and HDCP Compliance

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