Apple tv and image retention

I have a new 58" plasma tv, and would love to have Apple TV to use as a music server, and for watching my photo's. The only thing stopping me from buying it is the question of image retension. Does the unit have any options in place to prtect against I/R? If I play music, will there be a static menu image left on the screen? What kind of quality can I expect from my images? I have been very careful about playing movies with black bars on the set for the first 120 hours of break in. Just don't want to damage the tv. Thanks.

I'd say that photos do look very good on the Apple TV - however I'll qualify that statement by saying that I've not tried any other means of displaying them on my TV , but I certainly don't think the quality is lacking in any way.
Movies look as good as the encoding can make it. I've only downloaded a couple of SD movies from the iTunes store and they were certainly pretty good - though high quality rips of my own DVDs looked better. I've not tested HD movies from the store as they are not available to buy in the UK).
Audio quality is very good from the optical output, but again I haven't taken the time to do a device to device comparison with my CD player. The analog outputs from the Apple TV are merely passable though - there's a definite lack of life to them when compared to using the digital out, however the quality of your receiver's digital/analog converter is what makes to difference when using digital output so your mileage may vary.
I don't use CD very much any more as using the Apple TV as a jukebox is so much more convenient especially if you have the disk space to store high-quality audio (at least 256kb, preferably better).
If you have an iPod Touch or iPhone, this convenience is improved still further if you download the free 'Remote' App and use it to control the ATV.
Message was edited by: Easybourne

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Late 2013 iMac and image retention issues

I just purchased a certified refurb Sept 2013 iMac 27" 3.5GHz i7 3tb. I've already read the image retention advice on the Apple website (http://support.apple.com/kb/HT5455) and the problem keeps showing up. Additionally, I don't feel that I should have to keep such a close eye on my screen on such a new machine. I'm running a screen saver when I'm not on the computer, and I shut the display down if I'm leaving the computer for the day. I can't even have a desktop picture without seeing a burnt in image of the picture on my screen. Any help would be appreciated.

Since it has the same warranty as a new machine, contact Apple's Support and let them deal with problem. If less than 14 days old, you can return it w/o any questions being asked.
iMac refurb (27-inch Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2

Shouldn't Apple recall and provide FREE replacement for MacBook Pro screens with ghosting and dead pixel issues?

Read the forum posts, Google the issue, watch the YouTube videos on the problems; they are everywhere. I purchased a 2012 Retina MacBook Pro and the screen is riddled with dead pixels, white ghosting throughout, and image retention issues, all from a company that promotes the quality of the product they sell. There's no way this issue facing so many consumers shouldn't result in Apple replacing these screens for FREE.
I purchased the high-end machine for photo and video editing. Photo editing is particularly difficult when I can't tell if I have dust, dirt or colour shifts in my images or if it's just the screen overlaying these issues. I've never had so many issues with any screen I've purchased, from my Panasonic Plasma TV to my cheap ACER laptop. Please Apple, quit ignoring this issue.

Be advised that this is a user to user forum where Apple employees do not participate. You may make your thoughts known here:
https://www.apple.com/feedback/
Ciao.

"New" iPad display "ghosting"/"image retention"

My "new" iPad/ipad3 is experiencing intermittent "ghosting" or what apple is calling "image retention:" some elements of a previous image on the display remain faintly even after the display changes. The retained image does not have to be on the screen very long and I have my auto lock set to the minimum 2 minutes. I called apple about this and was set up with an appointment at my local apple store. When I brought my iPad in, it was not experiencing any ghosting, so I didn't really have anything to show, but the "genius" I spoke to said this was normal, even clarifying that they referred to it as image retention, and that it is a short term issue that goes away. While this has been my experience, that is not something I expect to be normal behavior for an iPad. It is obviously not mentioned anywhere in the product description and is not in any sort of documentation. I said as much to the "genius" and said that I would like a replacement that did not have this problem, which would be covered under apple care. He said all iPads do this so there was nothing he could do.
Is this really the case? Is this issue something that just happens and is accepted? Any pointers on resolving the issue? Thanks everyone.

I have exactly the same issue very recently on my iPad2, which already beyond the warranty, I wouldn't expect to have a replacement like you guys do, but I'll try to talk to the "Genius" anyway, otherwise I'll feel I was totally fooled, Apple's products are supposed to be quality, solid and stable, how come it only lasts a year and four months. These image retentions are annoying, sometimes it's way worse than faintly visible. I tried to restart the iPad, but still it comes back when you stay on a image for a minute or so. I googled this problem around Internet, some say that this can be a hardware problem, one person pointed out that the LG screens which was used for the early batches are most likely where the problem come from, but I'm not sure. Apple must give a resonable answer and solution other than saying it's normal. I have been a die-hard Apple fan before this happened. BTW, I am here in Canada.

Another MBPrd Image Retention thread - troubling Apple response

Took my MBPrd that was showing signs of Image Retention to the Apple store today. When I made my appointment, I clearly put MBPrd with Image Retention in the description.
First Genius I talked to basically told me that the engineers at Apple have said that because of the high-resolution screen, image retention may be a problem. I prodded a little more and asked her if this was affecting all MBPrd and she said yes, at which point I asked her if I had any options. After discussing with her for a few minutes, she would not order me a replacement, and because it was outside of the 2 week return period, I could not get my money back. If that was their answer - why did they allow me to come into the store in the first place! BTW I've got the 2.6, 16GB RAM, 512GB SSD.
Naturally, I was a little peeved, and asked to speak to a manager as I felt it was totally unacceptable on a close to $3000 machine that's a few months old that they wouldn't stand behind their product.
The Lead Genius came out, and gave some more reasonable answers - they don't know what's causing it now, but they have escalated to engineering. He could get me a replacement if I wanted to go that route, but could not guarantee that the new one would be free of Image Retention problems, and that if it had the same issues, they wouldn't be able to do anything about it.
I politely told him to contact me in two weeks to see if Apple gets any closer to fixing the problem, at which point I'll decide whether I want a new one, or try and get a refund.
In the past, Apple has always stood by their products for me. I'm absolutely appaled that this was their answer. As Biggie, said - mo' money, mo' problems...
For those that have gone back to the Apple store - what has been their response to your Image Retention issues?

Took my MBPrd that was showing signs of Image Retention to the Apple store today. When I made my appointment, I clearly put MBPrd with Image Retention in the description.
First Genius I talked to basically told me that the engineers at Apple have said that because of the high-resolution screen, image retention may be a problem. I prodded a little more and asked her if this was affecting all MBPrd and she said yes, at which point I asked her if I had any options. After discussing with her for a few minutes, she would not order me a replacement, and because it was outside of the 2 week return period, I could not get my money back. If that was their answer - why did they allow me to come into the store in the first place! BTW I've got the 2.6, 16GB RAM, 512GB SSD.
Naturally, I was a little peeved, and asked to speak to a manager as I felt it was totally unacceptable on a close to $3000 machine that's a few months old that they wouldn't stand behind their product.
The Lead Genius came out, and gave some more reasonable answers - they don't know what's causing it now, but they have escalated to engineering. He could get me a replacement if I wanted to go that route, but could not guarantee that the new one would be free of Image Retention problems, and that if it had the same issues, they wouldn't be able to do anything about it.
I politely told him to contact me in two weeks to see if Apple gets any closer to fixing the problem, at which point I'll decide whether I want a new one, or try and get a refund.
In the past, Apple has always stood by their products for me. I'm absolutely appaled that this was their answer. As Biggie, said - mo' money, mo' problems...
For those that have gone back to the Apple store - what has been their response to your Image Retention issues?

Jumpy playback from image sequences rendered in Apple Prores and then exported to h264

I will start by saying I have been using FCP since 1.0 and am in no way new to this software, but this issue has me going crazy.
First the Specs:
MacPro 2 x 2.66 Quad cor Intel Xeon
16 gig Ram
OS 10.9.2
FCP 7.0.3 (sorry but I am not a fan of FCP10 at all)
In other words, a beast of a system that has played back everything I have ever built on it for years until now. So now for the issue: I work with an amazing 3D Max builder and we have created a building animation exported from that program into and image sequence ( we have tried JPG, TGA and PNG still all with the same effect). I open Quicktime 7 Pro, build the image sequence, save as .mov, import into FCP and drop it into my 1080p30 Apple Prores (HQ ... we also tried SQ) timelines. The timeline renders perfectly and I can play the video perfectly through my system out of Firewire 800 to my Motu V4HD device which then converts the signal to HDMI to my 55" LED TV. The video and playback is perfect.... until:
If I try to play back the same exact time line into an exported video file, the file will play back with random jumpyness in it. I say random since you can play it back 10 times and it will hiccup during playback at different spots in the video. If you review every frame in the file though using Quicktime 10, 7 or VLC viewer, every frame is perfect. So, it must be the data rate right? Wrong. I have exported now to H264 MP4, M4V, MOV , ect, etc at different data rates from 4mb to 40 mb per second. They all have the same randow jumpyness to it. So it must be my computer right? Nope. I have a Macbook pro that is more powerful than this machine and I rebuild the file using the same method (something I have done a thousand times before) and the exported file does the same thing on that machine. I had my friend do it on his machine... same thing. ERRRR....
We have even tried using After Effects and Premier to the same result. Rendered it straight from Quicktime Pro, same. Rendered it to 720p30, same. Render it to 24fps, same. I had another editor render it using whatever methods he wanted to use... same. Tried Compressor, SAME. Tried Adobe Media Encoder, SAME......We even, god forbid, used a PC running Premier and built the image sequence and rendered to h264 at 30fps, 5mbs.... @#$@#$ SAME!
We just remade the 3D Studio Max export into a 60fps animation since I thought that the individual frames we appearing too far apart and thus causing the jumpyness. That was causing the playback of the upclose objects flying across the screen fast to appear jittery, but not the random playback jumps. The 60fps did smooth out the animation greatly during fast flybys, but the playback jumps are still there in all players, QT, VLC, the web, etc.
I was starting to think this issue is realted to Mavericks, but since the PC did the same thing that is not it either. I have linked a sample of the clip below exported to 720p30, 25mbs... something that is much smaller than the original and should playback smooth very easily on any of my systems.
FYI: I have now opened numerous projects I have edited over the last few years and noticed that all of them are now jumpy, so this isn't just an image sequence issue. While the other projects don't use image sequences and instead are shot footage edited together, there is still the random jump (far less than the image sequence as you will see) but they are now there... ***? I have cleared preferences in FCP which helps for a short period of time, but once exported I get the same glitch.
As I said... I am stumped... ANYONE have ideas for me to try?
Here is a sample file for you all to see and please tell me if anyone does not see the issue after playing it several times in a row.
www.media3lv.com/switch/NORTH-sample-720p30_25mb-sec.zip
One last thing to note... my main goal for these videos is YouTube or Vimeo playback via our company website. I have a few other animations online right now using YouTube and the problem is also showing there. At first I thought it was just my videos, but I have looked at numerous YouTube videos now showing 3D animation and alot of them are jumpy.
www.supernap.com/supernap-building-design.html
www.supernap.com/supernap-tscif-exchange.html
These don't show the issue as bad since the camera fly is much slower, but why is this occuring and is it coming from my source, or is this a known youtube issue? I can program this using out own modules, but YouTube and Vimeo allow for multiple resolutions and a checker script which makes it easier to share over all devices at all quality up to 1080p.
Advice is welcome and appreciated?

I have tried at actual, full screen, using 1080p30 size from the original compressed to 4mbs (something my system can handle without blinking), 720p30, etc. etc. etc. Nothing stops the jumps. Even the activity monitor shows only 5%-15% processing being used by QT and/or FCP.
I plan to pull my old G5 out of the closet, it runs 10.6.8 and is still rock solid for video editing in FCP7. If it plays smooth on that 8 year old system then I know it's Mavericks. I'll try that tonight. It floors me though why the original 1080p30 will playback perfect via FCP and Motu, but once I turn of external monitoring and just try to play it via the preview monitor it is jumpy as **** and then the exported file does the same thing. So strange. I even deleted prefences of FCP and that does help with screen playback initially, but it always gets jumps in it after playing for a while.
I knew I should not have started using Mavericks and I HATE FCP10.

HT201335 Hi. I have an apple tv and am able to mirror the image on my ipad to my tv, however it doesn't fill the full screen. Is there a way to get a full image on my 32" Tv. Thanks a lot for your help

HI.I have an apple TV and am able to mirror the image on my ipad onto the screen. However, it doesn't fill the full 32" screen. Is there some way to project a bigger image onto the Tv. Thanks for your help

Welcome to the Apple Community.
Mirroring won't fill the TV screen. The iPad has an aspect ratio of 4:3 and the iPhone 4S or prior an aspect ratio of 3:2, neither of these will fit exactly into a TV screen which as an aspect ratio of 16:9. The Apple TV will not zoom the mirrored image, because it may well cut off information which is situated at the top or bottom of the screen.
You may wish to try each of the settings in ‘Settings > Audio & Video > Adjust for AirPlay overscan’ for the best setting that suits you.

How do I get my IPad 2 images onto a regular TV? I have the plug from the apple store, and the HDMI cable. The TV recognizes a devise, but no image on TV!

How do I get my IPad 2 images onto a regular TV? I've got the converter plug for HDMI from the apple store and an HDMI cord, etc. I've plugged everything in and the TV recognizes a devise, but no images on TV...help!

Hey Anndog,
Thanks for the question. I understand you wish to connect your iPad 2 to an HDMI TV. The following article provides some great information on how to do this, along with troubleshooting information if you are experiencing issues:
iOS: About Apple Digital AV Adapters
http://support.apple.com/kb/HT4108
Thanks,
Matt M.

Looking for best apple software for image extraction i.e. select an image from one photo and place it on another photo

looking for best apple software for image extraction i.e. select an image from one photo and place it on another phot

Cannot guarantee it's the best, but it certainly is the least expensive:
http://www.gimp.org/downloads/

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed. The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed.
The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."
Is there a way to get the Apple Configurator to try to re-download iOS 8?

Apple Support had me delete the image file from the following location:
~/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.confi gurator/firmware/
The file name was iPad3,4_8.0_12A365_Restore.ipsw
I deleted this file and ran the prepare again and it download the iOS 8 ok and successfully prepared the iPad.

I have new macbook pro 2012, after reimage with mountain lion new version image its locked by firmware password(i have the password but the password not accepted) and its just freeze at apple icon and doesnt boot to OSx, how to make it working?

macbook pro seem not working, not either go to startup screen just freeze on apple icon.
and cannot also password for firmware are wrong when i type it in.
how can i know the keyboard problem if the password are confirm right?

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Image Persistence - Image Retention issues - iMac

Hello everyone. When is Apple going to fix all the image retention issues, or as Apple would call it image persistence? I find it to be horrendous that Apple is calling this "normal". There is nothing normal about having an image ghosted or stuck on your display. I hope Apple gets with LG on this and fixes these issues because a fix is long overdue. This has been plaguing iMacs for years now. I have had 2 iMacs in a row that have had this issue straight out of the box. Can anyone tell me why some IPS displays do this and others do not? Is this because Apple is buying junk from LG?
Have a look at these pages:
http://forums.macrumors.com/showthread.php?t=1853972
https://youtu.be/x2dafvZZC7Y

Image persistence on Apple displays:
http://support.apple.com/kb/HT5455
Apple say this about LCD screen burn in:
http://support.apple.com/kb/HT2807
which includes suggestions for curing that effect.
Alternatively:
How to fix screen burn and/or stuck pixels on an LCD monitor:
JScreenFix
http://www.jscreenfix.com/basic.php

New macbook pro but with Image Retention problem :(

I've just bought my first ever mac book and really excited to explore it but I just found out that it has IR problem as I have LG screen instead of samsung. I'm just wondering what to do? Should I return it using my 14 day return policy and when I get my money back order a new one assuming the new one might have samsung display? Or should I tell them that it's faulty... and claim warranty?
Below is how I found it's LG not samsung...
ioreg -lw0 | grep "EDID" | sed "/[^<]*</s///" | xxd -p -r | strings -6
Color LCD
LP154WT1-SJA1
DCN241709WMF49JA5
Color LCD

Return within the 14-day refund period is always an option but getting another with the same display manufacturer is a problem dependent on the production run the store has in stock.
Read through http://support.apple.com/kb/HT5455 on image retention and see if this helps making your decision.

Image Retention (Update OS x 10.10.2

Hi!!
I have a iMAC (27-inch, Late 2012) and a few days ago I updated to 10.10.2. Before the update (10.10.1) I have not any problem of Image retention, but after the upgrade to 10.10.2 this problem appears.
Can anybody help me a little? I try to change the profile color from iMac to another but the problem persists.
Thks for you time.

Hey uziel200,
I apologize, I'm a bit unclear exactly what you are seeing, and in what circumstances. If you are talking about what is also referred to as image persistent or ghosting, you may find the information and steps outlined in the following article helpful:
Avoiding image persistence on Apple displays - Apple Support
Cheers,
- Brenden

I have found image retention.should i change the screen?

macbook pro with retina.....when i set my screen saver to grey color and open the safari,and hold for 2 or 3 mins.i will got image retention.i should request to change the screen or the mac.

take it right away and be careful they might say it's "according to the specification" yes!! it happened to me: https://discussions.apple.com/thread/4522765

Apple tv and image retention

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