Apple TV and iTunes problem - Different Twist
I, too, can no longer get Apple TVs to show up in my iTunes device list.
It DID work until last week when I downloaded two movies. They ATVs (three of them) got stuck in syncing, and were still "syncing" four days later. I quit the app, restarted it, and now all the ATVs are gone.
The twist is, the ATVs DO show up on my MBP and another iMac on the same local network. Just not on my 27 inch iMac.
I deleted (correctly and completely) iTunes and reinstalled - no success.
I created a new (clean) user account - no success.
I wiped the hard drive clean and reinstalled the software - no success.
This HAS to be a hardware problem with the iMac.
Any other ideas or observations or suggestions?
cjaubert wrote:
Question: Do you mean you removed the AppleTv from the list in iTunes or the iTunes library from the list in AppleTV Settings>Computers?
Answer: It disappeared from iTunes and couldn't be deleted. I disconnected/deleted from ATV's settings.
OK, good that lets you add the new library to AppleTV
Question: New user account on the computer or new iTunes account added to AppleTV?
Answer: On the iMac. I AM able to connect another Mac's iTunes library to the ATV and sync it. I just can't add or sync THIS one.
You can only sync a single library with AppleTV
Therest are shared/streaming libraries.
Question: Did you have to set them up in AppleTV again or were they sharing libraries always known to appleTV?
Answer: They appeared in the other computers iTunes device lists, saying "Apple TV click to set up" - just as they do at this very minute.
Ah ok, you haven't actually set them up on those machines.
I would turn those off just in case they're interfering with the one you want to sync being allowed a slice of the cake.
Question: If you'd factory restored AppleTV you would have to set these up again on AppleTV.
Answer: I don't understand, but, making an assumption, when I reset the ATV, I downloaded the update, went to connect to the network, and that connection request was received by all Macs on the network (Apple TV click to set up) except the iMac.
I've never had my other macs turned on when trying to add an AppleTV - it's possible they could be causing problems by catching the request for th e5 digit code before the reset computer.
Question: Why both?
Answer: Just for a belt and suspenders - I was troubleshooting.
Question: Do you have 2 separate local networks? If they do not see each other this could be the problem - try both individually if you haven't.
Answer: No, I have only one. And, the iMac can see the other computers, mount them, etc., and vice versa. The ONLY apparent network problem is the ATV/iTunes/iMac problem described here.
I hope I am less confusing now?
Yes, getting clearer!
Do you have any kind of extra firewall/security software on the affected machine eg Little Snitch or something like that?
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