Apple TV and Time Warner Cable app

Does anyone know if Time Warner Cable is even considering an app for cable tv that is so popular with the Roku?

No one in these user to user support forums would have any way of knowing.
Rumor and speculation are not permitted here per the terms of use of these forums.

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Does Time Capsule and Time Warner Cable Road Runner work together?

I have Time Warner Cable Road Runner internet serve. I am currently using a Linksys WRT54G WiFi router to use my internet with my MacBook Pro. I am thinking about replacing my Linksys with a Time Capsule. Will the Time Capsule work with TWC Road Runner? I have looked all over with google and have not found an answer. I heard that you can't clone the MAC address of the Road Runner modem. To get my Linksys to work I had to clone the MAC address. Is this true?

I use time warner road runner ripoff and also have it hooked to my vonage router,a linksys with 2 telephone ports and 4 additional ports one of which is given to the TC, another to slingback and another to xbox and finnally he network printer.
The Linksys router , I believe is the main router and the TC is added on as a secondary router ad you choose this during set up, it can either be visible or invisible extending your present wireless setup.
After much tinkering I managed to get it working on the network, the TC that is seen by both my MacPro's and my OQO UMPC that is running Vista. I also hooked the TC up to a USB hub, another linksys, and attached a 1.5 GB Maxtor external drive. I plan to add another so I will have a total of 4 GB of storage.
The main problems I have encountered is my Mac pro seeing the configuration after going to sleep, seems to take a really long time and sometimes I have to restart the TC.
So far all I can say is it IS NOT as easy as Apple would like us to think it is. A lot of tinkering, and you should have a tad of knowledge of what your doing or your going to screw it up. Patience helps as well.
cheers.

Time Capsule and Time Warner Cable

I am having problems with the initial set up of my time capsule. We have an iMac with Intel Core 2 Duo 2.4 Gz and an internet connection through Time Warner Cable (with the requisite cable modem). During set up of the time capsule, I keep getting a message that the time capsule does not have a valid IP address. Do I need to contact TWC? It is my serious hope that I will not have to, as I think TWC's customer service is wretched.

You can normally get this going yourself. The cable modem has only one public IP allocated to the first MAC address to connect.. So you need to power down the cable modem.. power down the rest of the network as well... although not strictly required.. Make sure the only thing plugged into the cable modem is the TC via the WAN port. Restart the cable modem.. wait about 2 minutes for everything to settle down .. then turn on the TC.. it should then get the IP that is offered. If it still fails turn off the cable modem for longer period of time .. even overnight. But it normally takes just a few seconds.. if that fails, try 5min and then 15min .. after that overnight.
Tell us the results after each time.. I don't have TWC but have been a cable customer in the past and the system does keep changing. One minute off was more than enough but they changed and some of the modems that have phone services, also have battery backup.. if that is the case you need to drop the battery out as well.

How to hook up Wii, DVD player, using a Sony Bravia TV and Time Warner Cable Box

Does anyone have any insight? Do I need to buy a component cord to hook up the Wii? Should I run it through the cable box or dvd? The TV doesn't have enough hookup spots for everything so I have to reroute things and just trying to figure out the most efficient way to do it. I am clueless and the Time warner person that hooked up my TV was no help (as usual).
Thanks!

cscheer222 wrote:
Does anyone have any insight? Do I need to buy a component cord to hook up the Wii? Should I run it through the cable box or dvd? The TV doesn't have enough hookup spots for everything so I have to reroute things and just trying to figure out the most efficient way to do it. I am clueless and the Time warner person that hooked up my TV was no help (as usual).
Thanks!
You don't HAVE TO run a component cable from the Wii to the TV, but it will look better if you do. You don't run game system "through" your cable box or DVD. Each source should have its own input.
If your TV is a modern HD set, you should have more than enough inputs to accommodate a Wii, HD cable, and DVD player.
Disclosure: Former BBY employee.

Cannot access rented movies via Clear USB Internet connection, but can via wifi and Time Warner Cable. Has anyone encountered the same thing?

I recently rented a movie from iTunes (version 10.4.1.10 on a Windows 7 professional laptop) and when I am at home, on my Clear USB connection, I don't see the Rented Movies in my Library. When I bring my laptop to work however, and connect to a Time Warner Internet connection via wifi, I am able to see my Rented Movies in my Library. Has anyone experienced anything similar?

The problem is similar to
https://discussions.apple.com/message/16594202#16594202
and
https://discussions.apple.com/message/16881706#16881706
which have not been resolved either.

Can I use Apple TV if I have time Warner cable service? I have the Twc bundle of cable wifi and phone. Thanks for your help!

Can I use Apple TV with time Warner cable? I have the Twc bundle of cable, phone and wifi. Thanks for your help!

Cullentra wrote:
...Wishing you a happy 2014!
...and you.

Time warner cable drop CBS in new york city and Los angeles And dallas

{edited for privacy} Time warner cable Did it again to there Customers they Drop CBS and wcbs tv Yesterday because they wont pay 1 extra dollar and could be the end of time warner cable in new york city and los angeles cbs going sue time warner for 500 millon dollars and asking the fcc close down time warner cable for breaking the law you cant take off local stations . time warner did that yesterday my hope the time warner Customes come to fios when time warner did to abc 7 4 years and fox its very sad left time warner cable 3 years ago because of this . dont think Cbs will never put the stations ontime warner cable ever will pull the plug on the time warner cable systems in every city by monday ok and Fox Sports 1 will never be on time warner cable ever fox is going pull the plug some time this week with nbc too ok pull the plug too soon too ok is over for time warner cable ok systems tell sell it to verizon ask ny city pull the plug ok thank you

an addition:
I also tried now using an Airport Express (firmware version 6.3) as my main router and I have the same problems described above.
The firmware version for the Apple Extreme is 7.3.2

Time Warner Cable on Apple TV?

Can I get Time Warner Cable on Apple TV?

These are the native channels available
http://www.apple.com/appletv/whats-on/
Anything else will require an IOS device, to airplay via app, or mirroring via computer.

Has anyone seen the following on their WP? Message from webpage WARNING: Time Warner Cable Customer – Your Internet Explorer browser and computer may be compromised by security threats. Call 844-600-6224 now for IMMEDIATE assistance. OK

Has anyone seen the following on their WP?
Message from webpage
WARNING: Time Warner Cable Customer –
Your Internet Explorer browser and
computer may be compromised by
security threats. Call 844-600-6224 now for
IMMEDIATE assistance.
OK

This sounds like a virus or malware program that has made its way onto your computer. I would ensure you have the latest virus definitions on your computer and run a thorough (complete) scan of your system. If this doesn't work, I would suggest you use Microsoft's Malware Removal Tool. You can download it at the link below. Hope this helps.
http://www.microsoft.com/security/pc-security/malware-removal.aspx

Recently upgraded my service with Time Warner Cable to Extreme speed and got a new Motorola Surfboard SBG6580, now I get Error -50 constantly. Anyone else have this issue?

I just upgraded my service to Extreme with Time Warner Cable and got the motorola surfboard sbg6580 modem. Now when I try to dowload any videos or TV shows on iTunes, I get an Error -50 mid download. Anyone have a solution for this? I am using a PC, not a Mac computer.

I don't want a used replacement phone when I just bought mine. I have had your "like new" replacements before for my basic phone and had a ton of issues straight out of the box, which is why I don't want one when my phone is so new and I have had issues since day 1! Not once on my several calls to tech support, did anyone tell me to go exchange it the first 2 weeks. That is just one reason they want to send me a replacement. Another is the USB does not work properly, I can't use it to do anything but charge the phone- and my husband has the same phone so I know is not the cord or the computer because his works perfectly. The connection was sporadic so I just installed a new SIM card. So far that has helped with dropping 4g all the time. I have never been able to back up my contacts, spent 2 hours on the phone with tech support the first night I got it just trying to sync the contacts from my old phone. It never worked, I had to hand input the numbers. If Verizon won't do right by be and give me a new phone, I at least would like them to get mine working like it should have when I bought it.

I'm confused about sound on my iPad 2. I know it has speakers and it makes sounds for notifications, etc. But when I play the Time Warner TV app, there is no sound. Do I need to buy speakers or headphones?

I'm confused about sound on my iPad 2. I know it has speakers and it makes sounds for notifications, etc. But when I play the Time Warner TV app, there is no sound. Do I need to buy speakers or headphones?

Here is my situation, iPad 1 Time Warner app works fine with or without headphones, ipad2 I can unplug headphones and it works but when headphones are plugged in I can barely hear it even cranked up, my husbands ipad2 works fine with both so what that tells me is that there is something physically possibly programmed differently. It really makes no sense. I might just take my ipad2 back and swap it out. It is weird all the other sound through the iPad comes through on headphones and speakers fine. You are not alone with your time Warner app sound issues.

Time Warner Cable Chat Live Problem- no JRE Plugin

When I go to the TWC support site and try their Chat Live, I get an error dialog box in the Safari window. It says I need the JRE Plugin, which is N/A to the iPad's Safari. They are blaming Apple's Java on mobile Safari. Does anyone know what the story is? Is there a shortcoming in iOS Safari, or can the problem be with the design of their website?
Here's what they sent me:
Thank you for contacting Time Warner Cable, Road Runner email Support.
I understand that you are unable to access RR Chat support tool using your iPad2 device with updated OS and Safari browser.
I apologize for the inconvenience caused.
I will be glad to assist you with this.
As per the error message you have mentioned, it seems that the issue is with Java application error on the iPad device.
In this regard, please update the Java application installed on your iPad device and try to contact our Chat support again.
If you are still unable to access the Chat support, I request you please contact Apple support for further assistance, as they will be able to resolve the issue for you.
Here is the Apple support contact information for reference: (800) 275-2273.
You can also visit this URL link for support: http://apple.com/support
I hope your issue gets resolved as early as possible.
Your case number for this e-mail interaction is 1345062.
If you have any other queries, you can also contact our Chat or Voice support for Live assistance.
Contacting us through chat or voice support will enable an agent to thoroughly look into your issue and offer necessary steps to resolve the issue.

I sent this reply to the TWC support email (above):
The answer you sent me is not correct. You asked me to update the Java application on my iPad. iPads and iPhones do not use Java.
Since you have a LOT, repeat a LOT of customers that use Apple's devices, I'm making a suggestion, that you think seriously about upgrading your support site Chat Live function so that it supports iOS devices.
Or
Ad a Chat Live interface to your myTWC app for the iPad and iPhone.
You need to get really serious about making all of your sites iOS friendly as people are migrating from computers to tablets, and the iPad is the only game in town-at least for now.

Verizon Web Mail doesn't work Thru Third Party Internet providers including Time Warner Cable

A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

I have had this issue for 3 weeks.
Verizon says its TW TW says its verizon
Finally TW said its thier problem but they cant fix it.
I wish DSL was more dependable I would go back in a minute.
Time warner has the worst tch service.
Any one with an answer for me
Loop wrote:
A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

Airport Extreme 6th generation and Time Warner, Arris modem - no internet on mac

After installing a new Time Warner Arris modem we have encountered the following issues:
Light is green on the airport and everything appears normal
Wifi only works on iPhones, roku, and windows laptops.
Ethernet from airport extreme is also working (xbox one works fine).
Wifi internet does NOT work on Mac computers (we have two in the house both running Yosemite). The light on the airport is green and the macs can connect to wifi but cannot connect to the internet (DNS issue?).
The wifi on my mac yosemite laptop does work on my office wireless and anywhere else but home.
Backstory:
So a few months ago I purchased a brand new 6th generation Airport Extreme 802.11ac. It worked fine with our old generic Time Warner cable modem until we forced to upgrade to a new Arris modem/router combination this weekend to upgrade our internet speeds (I don't recall the model I can get this later). We told TWC that we did not need a router and would prefer to use the Apple router but they said it would work just as before by just plugging it into the ethernet port.
Initially we had network errors and I had to change from NAT to Bridge mode on the airport extreme and this worked for about a day. The next morning I could only get internet and wifi on my iPhone or a windows machine elsewhere in the house.
What I tried (none of these worked):
resetting the router and modem worked briefly but the problem repeated itself a few hours later or after connecting to a different wireless network.
deleting network config files (http://osxdaily.com/2014/10/25/fix-wi-fi-problems-os-x-yosemite/).
deleting the wireless network from saved networks and connecting again.
Again this is a problem with mac laptops ONLY. I have no machines running an older version of OS X so I can't test that easily (I can borrow one from a friend to rule that out). We have 2 Mac computers both running yosemite and both have the same problem. Every other wireless device in the house works like a charm. Any ideas?

(using a White, new Surfboard 6141 and Time Warner as provider)
This is a simple cable modem, that will deliver only one IP address to the AirPort Extreme.
My apple extreme in set in Bridge,(by default it is a 2007 model. Has never been a problem when I used Verizon.
Bridge Mode is not the correct setting for the AirPort Extreme. It needs to be in a Router Mode of DHCP and NAT.
Bridge Mode would have been the correct setting with a Verizon modem/router......but the SB6141 is not a router....it is a simple modem.
You can try to make the settings change to see if that will work, but in most cases when you are making a modem change on a network, it is recommended to first reset the AirPort Extreme back to factory default settings (to wipe older and possibly conflicting settings), and then configure the AirPort to work with the new modem.

HT5278 since I have loaded the update, my TIme Warner cable has stopped working. It gets stuck at launch.

SinceI have loaded the update, 5.1.1 my TIme Warner cable has stopped working. It gets stuck at launch all I see is the logo of TWC. I have reinstalled it, rebooted my IPAD.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Apple TV and Time Warner Cable app

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