Apple TV Artwork bug?

Hi Folks, hope you all keeping well. Looking at some general discussion on the web is there or is anyone else experiencing an artwork "bug" with their Apple TV? I have iTunes Match etc enabled and all the artists, albums etc all show up and will stream ok. However very little or no of the artwork is showing up, either matched or uploaded? Getting the standard music cleft symbol beside most artists and tracks. From what I can gather others experiencing similar problems and sine putting it down to a problem that needs to be fixed with software upgrade? Appreciate any feedback folks. N.b, Turing off match and re-enabling again on Apple TV dies not resolve. Bit of a pain more than anything else since we all live getting our artwork in place :-). Thanks folks

Sadly I just discovered this same issue with individual tv show artwork no longer displaying on my Apple TV2 after updating to 4.4.3 just a day and a half ago. I was so happy when (around 4.x) they finally had gotten Apple TV2 to display individual artwork for each of the tv shows I had applied it to... now its no longer working again. Sigh. And optical audio still keeps cutting out / dropping completely with both version 4.4.2 and 4.4.3. Hopefully BOTH of these issues can be fixed quickly with a new software update release.

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I'm having the same buffering issues that other users are having when I try to send a short video from my Iphone 4S to my Apple TV. Has anyone heard back from Apple on this bug ?

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Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

Beacause of apple's design bug, I had reversed USIM'S backstop!!

Beacause of apple's design bug and my uncarefully, I had reversed USIM'S backstop When I was bought it jusy for 5 hours yesterday in Japanese Softbank.And now I cann't get it out.
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Reading the instructions helps. Especially when you've just purchased an expensive piece of electronics.
Everyone gets excited and wants to play with their new toy, but you can't blame a company if you didn't read the instructions!!
With every phone there is two possible ways of installing the SIM, one correct, one incorrect. It is worth reading the instructions for this simple task.

Is Apple working on bug fixes for IOS 8.0.2? Wish I had NOT updated! Terrible on IPad2!

IS Apple working on bug fixes for IOS 8.0.2? It is terrible on IPad2, wish I had NOT updated!

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Does Apple know about bug in Timer that shows minutes but counts down seconds?

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Does Apple know about bug in Timer that shows minutes but counts down seconds?
How would we know? Call them and ask.

ITunes 9.2 - Artwork Bugs

Hello,
So in addition to the lost artwork that seems to occur with each iTunes update, there is now another bug.
When viewing my library in list, grid, or cover flow many albums will only have the grey music note box, however if I click on the box the artwork will show up in the bottom left artwork viewer. Some of them will populate if I right click and choose 'Get Album Artwork' but with others that is to no avail.
It would be great if Apple could fix this as well as just fixing the general handling of artwork.

Has anyone found a fix for this? It is persistent.

What are the options if one iPad was stolen last week and Apple created a bug which the burglar can turn off "Find My Phone"?

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Solution to Gamma/Color Shift Problems with Apple Codecs - Adobe BUG

Hi....
In AfterEffects when choosing an output module and that module be ProRes or 10 Bit Uncompressed,
when trying to color manage the file, there is a fine line called
'This Codec Does Not Support Output Profile'
You can find it int he Color Management Pane of the output module....
Funny thing is - That Profile Embedding IS support by:#
Apple's Compressor and THE CODEC 4444 AND UnCompressed
Episodes Encoder
See following Screen Shots:
First one from Apple's Compressor...
Look at that little beautiful Color Option... Adobe did you MISS that one, perhaps...
You must have - because your APPS are NOT including that when encoding or should I say
butchering movie files....
Here adobes famous but wrong dialog!!!!
And in this next screen shot you can easily see that adobe just strips the color profile out of the file...
AND THAT IS WHY THERE IS A COLOR SHIFT...........
left image = Apple's Compressor Encoding (Colors match of course) - Right Adobe's BRUTAL encoding (Colors WONT match...)
Now, in after effects you wont notice the shift. But ALL mac and PC users using quicktime to watch YOUR movies
are going to be looking at a movie with a different look than you thought it WOULD be... Courtesy of adobe ;-)
Jokes aside, Adobe.... It seems as if this one is on you to fix... Apple's Compressor has NO problems. And other encoders are also preserving those values.
Now... Let us assume that I encode in compressor... Looks are matching 100% that of the original source. All it takes to mess that up is ONE
roundtrip to after effects, premiere pro or Media Encoder. That is if I wanna maintain my initial choice of transcodec - in my case 4444 or 10bit Uncomp.
I could of course export to animation and then use compressor AGAIN to transcode to my format of choice... But in the long run I think that will become tedious.
Perhaps you could assign a few engineers on this one and in the future spend MORE time on living up to the name PRO(The most misused word in the software business) instead of wasting time generating new Application icons for your apps....
Thanks for reading and for a PROMPT and near-future BUG FIX

Mylenium wrote:
It's not really "embedding" anything, it merely sets the QT color space flags which have been there forever, but are mostly unused. Specific to ProRes it also toggles different internal optimizations in the encoding. That's also documented somewhere on the QT developer pages. I'm not sure I share your views otherwise. The point really is, that Apple developed ProRes just as much as a closed workflow within their products as Avid did with their CoDecs. Therefore the widespread use of the CoDecs is merely a byproduct of the use of the products, but not per se an intended workflow outside of those and, which is the more important part, also not explicable as a causal circumstance of the quality. If I may be so bold: What you are saying sounds like everyone would be using the Animation CoDec because it is so good, when the simple fact is that there are no decent free cross-platform alternatives and people are willing to accept limitations because of that. Don't get me wrong, ProRes is well designed and pretty robust, but the world doesn't come to an end without it and outside the Mac world it is difficult to deal with. Hell, it's even difficult to deal with between different versions of FCP occasionally...
Mylenium
I have been testing codecs for a long long looooooong time. My criterion(s) are:
1) Image Quality and that through multiple encoding generations and color grading
THEEEN
a looooong way down the road
2) Performance
BTW - I find that working with files less compressed and thus HUGE is much better. Hard drives are so cheap that one can build himself an 8 Disk RAID0 and that takes care of everything. In PPRO I can cut real time in FulRes with an uncompressed codec with the processors maxing at 3% while the H264 editing sequence will stutter like a drunken wasp and maxing the CPUs at 63%.... Go figure...
ProRes 4444's impeccable imageQuality:performance ratio, is unbeaten.
Especially on H264 material like that of the Canon5D. You might say if the source is 4:2:0 why bother upping it to 4444... Well in theory perhaps
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Sure Mylenium, the world would NOT end with PR4444 not in it... BUT the WORLD has ALREADY decided that it WANTED ProRes4444 in it. It is growing and that every day..........
Had the codec not been so darn excellent - it would NOT have been used. Period.

ITunes 7.3.1 still has a nasty artwork bug

When I installed iTunes 7.3 I noticed some artwork was gone. I compared the actual file sizes to the backup and there was no change at all. I was able to get the covers again from the iTS, but as I really want to have the artwork inside the files, I tried to paste it into the tags (like I used to do since 7.0). That doesn't work, after pasting it, the artwork is gone again completely, but the files are now 4mb bigger. The artwork of these files (about 300 in total, and I cant figure out why some and some not) can not be browsed, but the rest of the tags is fine and the songs play just normal.
I trashed one of the affected albums and re-added it from the backup. Now the tags in iTunes were gone completely! I re-entered the correct tags and let iTunes get the artwork from the iTS. The artwork shows, but not for all files of the album. So again I tried to paste it into the tags of all songs, and voila: all artwork of this album is gone again and the files are 4mb bigger.
Same behaviour in iTunes 7.3.1.
I'm happy I have a good backup of my music, and I think the artwork is still inside the files, but iTunes 7.3 and 7.3.1 mess it up. From what I see only non-iTS files are affected, but only iTS artwork is lost. NOT nice.
Any ideas? I'm no really a friend of downgrading...

When I installed iTunes 7.3 I noticed some artwork
was gone. I compared the actual file sizes to the
backup and there was no change at all. I was able to
get the covers again from the iTS, but as I really
want to have the artwork inside the files, I tried to
paste it into the tags (like I used to do since 7.0).
That doesn't work, after pasting it, the artwork is
gone again completely, but the files are now 4mb
bigger. The artwork of these files (about 300 in
total, and I cant figure out why some and some not)
can not be browsed, but the rest of the tags is fine
and the songs play just normal.
I trashed one of the affected albums and re-added it
from the backup. Now the tags in iTunes were gone
completely! I re-entered the correct tags and let
iTunes get the artwork from the iTS. The artwork
shows, but not for all files of the album. So again I
tried to paste it into the tags of all songs, and
voila: all artwork of this album is gone again and
the files are 4mb bigger.
Same behaviour in iTunes 7.3.1.
I'm happy I have a good backup of my music, and I
think the artwork is still inside the files, but
iTunes 7.3 and 7.3.1 mess it up. From what I see only
non-iTS files are affected, but only iTS artwork is
lost. NOT nice.
Any ideas? I'm no really a friend of downgrading...
After some more time consuming tinkering I still have no luck in giving certain files their artwork back. I better go back to 7.2 tomorrow... Apple keep that lousy 7.3.1 BS yourself

Interesting artwork bug...

This is going to be an interesting one to explain. Please read VERY carefully:
On my iPhone, along with many other songs, i have the In Flames album titled "Come Clarity" and the All That Remains album called "The Fall of Ideals." For some odd reason, whenever i pull up the In Flames album ON MY IPHONE, it displays the All That Remains (ATR from here on out) artwork instead. My initial thought was that, somehow in my media library, it had put in the ATR artwork for in flames - i wish it had been that easy.
If i go into my music library ON MY COMPUTER, it displays the proper album artwork and if i right click -> get info -> album artwork tab it shows the proper In Flames, Come Clarity album artwork (which is an awesome album artwork by the way). If i have only the in flames album on my iphone, obviously, it displays the proper album artwork because the getalbumartwork(), or equivalent, would have nothing else to pull from the directory. Now for the fun stuff.
As i said above, the album artwork is correct on my computer for in flames, however, when having the iphone plugged into my computer - and this is the important part - i click on the iphone device, then music, putting me in the iphone directory, and go through the same steps as above (right click -> get info -> album artwork tab), it still displays the correct album artwork. Put simply, the artwork is correctly stored on the iphone itself, however, there seems to be something wrong with the getartwork() function in the coding itself, or at least you would think so; but why, then, would it perfectly pull my nearly 2000 other songs and their album artworks from the directory?
I have tried deleting all the music from my phone and then re-syncing multiple times. I have also tried different syncing orders; for instance, putting in flames on first, then the rest of my music, or putting on all my other music first, then the in flames album. All of which have the same end result.
If anyone can figure this one out, you're my hero.
Thanks in advance.

http://kelleytown.blogspot.com/2008/01/what-apple-doesnt-want-you-to-know-part.h tml

ITunes 7.3 artwork bug

Just upgraded iTunes to 7.3 and have a problem with new albums i add -- in coverflow it seems to randomly list some new albums multiple times (with multiple covers next to each other). i have checked to make sure all the tabs under 'info' are identical .. it's not as though one has 'album artist' listed and one does not.
anyone else having this problem? this has happened now to about 3 of the 6 albums i've added since upgrading.

When I installed iTunes 7.3 I noticed some artwork
was gone. I compared the actual file sizes to the
backup and there was no change at all. I was able to
get the covers again from the iTS, but as I really
want to have the artwork inside the files, I tried to
paste it into the tags (like I used to do since 7.0).
That doesn't work, after pasting it, the artwork is
gone again completely, but the files are now 4mb
bigger. The artwork of these files (about 300 in
total, and I cant figure out why some and some not)
can not be browsed, but the rest of the tags is fine
and the songs play just normal.
I trashed one of the affected albums and re-added it
from the backup. Now the tags in iTunes were gone
completely! I re-entered the correct tags and let
iTunes get the artwork from the iTS. The artwork
shows, but not for all files of the album. So again I
tried to paste it into the tags of all songs, and
voila: all artwork of this album is gone again and
the files are 4mb bigger.
Same behaviour in iTunes 7.3.1.
I'm happy I have a good backup of my music, and I
think the artwork is still inside the files, but
iTunes 7.3 and 7.3.1 mess it up. From what I see only
non-iTS files are affected, but only iTS artwork is
lost. NOT nice.
Any ideas? I'm no really a friend of downgrading...
After some more time consuming tinkering I still have no luck in giving certain files their artwork back. I better go back to 7.2 tomorrow... Apple keep that lousy 7.3.1 BS yourself

HT1473 Has anyone found a way around the artwork bug for iTunes 11 in Windows?

This thing has been ******* me off for 2 years and I can't contact Apple directly to rage at them. Hopefully someone there sees this. Has anyone found a way around the bug?

I assume you are using transitions. This is not a bug - it is how iMovie handles transitions.
There are two settings for transition overlap - full and half. If you are using photos only, you may get the results you want by setting transition overlap to half.
For full details, see iMovie Help here on Transition Overlap.
http://help.apple.com/imovie/#mov3a6201ac

Apple's forgotten bug

I upgraded to Leopard some time ago with the secret hope that Apple would have fixed a bug which I found in Panther and Tiger. I was wrong !
Here is one of my earlier post (March 2007):
"Try a simple experiment in Tiger (10.4): in a Finder window with the icon view + snap to grid ON, select multiple grouped objects (e.g. 10-20) and move them to a different place in the same window.
They will not stay grouped but be sometimes dispersed in a random way or even move to places belonging to different grids.
Another experiment is to move a single object from one window into another one: this changes the grid of the second window from time to time.
This is extremely annoying when you want to keep the icons ordered.
This bug existed also in Panther.
I'm convinced it will exist in the next Mac OS X release. Do you bet ?"
I was right: the bug is still a "feature" of Leopard. It's even worst !
This starts being ridiculous.

Everybody, report preview problems to apple at:
http://www.apple.com/feedback/macosx.html
My biggest problem in preview 4.0 is it freezes while trying to view large images across four apple LCD's. Sometimes I see a gray screen.

How do I alert Apple about a bug?

Greetings again. It is not at all clear how (or whether!) discussions on Apple Support Communities turn into bug reports that Apple might work on. For example, I started a thread at https://discussions.apple.com/thread/3574736 that had a lot of "yes, I saw that bug too". We figured out a non-Apple workaround, but no one from Apple has chimed in and said "we see this and it is now in our bug tracking database".
Does someone from Apple read all threads here looking for bugs? If yes, do they tell the thread when a bug report is filed? If no, how does one turn a thread into a bug report?

They do. From the front page of the forums:
Welcome
Join the conversation. Share tips and solutions with fellow Apple product users from all around the world.
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.
(My bold)

Help with artwork bug

I have a coverflow bug I haven't read about elsewhere. In coverflow view, only a fraction of my covers show up correctly, even if i have the artwork in the lower left corner of itunes. Instead, i get a bizarre combination of the itunes library display and my desktop, as an album cover (i.e., not the album with a question mark). I have the current version of quicktime. Is this an inability of my video card to display accurately? i am using a powerbook g3 pismo (upgraded to a g4) with plenty of ram. Anybody seen this?

I have a coverflow bug I haven't read about elsewhere. In coverflow view, only a fraction of my covers show up correctly, even if i have the artwork in the lower left corner of itunes. Instead, i get a bizarre combination of the itunes library display and my desktop, as an album cover (i.e., not the album with a question mark). I have the current version of quicktime. Is this an inability of my video card to display accurately? i am using a powerbook g3 pismo (upgraded to a g4) with plenty of ram. Anybody seen this?

Apple TV Artwork bug?

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