Apple tv asking for more info

When I try to rent a movie on Apple TV it says it needs more information, when I use my son's account  the same message pops-up with an option to enter the 3 numbers on the back of the card. But with my iTunes account this option is never available.Ive checked my account details on ITunes and its all up to date and I am able to rent a movie on my iMac Ive reset my Appple TV even reinstalled the software but I still get the message with no option to enter the info Please help

You have to enter your security code into your iTunes account via computer. If you've done that and the message persists, try logging out and back into your account. Beyond that, contact iTunes.

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