Apple tv asks for authorization on movies and tv shows

What authorization does apple tv need to show movies and tv shows? I keep getting "not authorized on your appletv"

just got off the phone with apple support. got escalated 3 times (pass the buck sort of thing), but after several attempts it looks like movies and youtube are working. I still have some music that isn't authorized, so the problem isn't completely solved, but it looks like I'm making progress.
Here's what we did:
- deauthorize, reauthorize - tried this several times, didn't do anything
- reset appletv to factory default - no difference
- rebuild itunes library - didn't help
- reset appletv again - seems to be working, except for about 60 songs.
I'll add more content and see if otherfiles work or not.

Similar Messages

  • Sir/maam, i am kenneth. i both an ipad for my mom. i register it in icloud. my concern is that wen i restore my mom's ipad, apple is asking for the registered email and password. i forgot those details i put on it that's i decided to ask for your help.

    sir/maam, i am kenneth. i both an ipad for my mom. i register it in icloud. my concern is that wen i restore the ipad, apple is asking for the registered email and password. i forgot those details i put on it that's i decided to ask for your help. only thing i remembered is the apple id that i made for her.

    Go to http://appleid.apple.com and click 'Find your Apple ID'. Follow the instructions and hopefully you will be able to identify your ID.

  • I can no longer edit the info for my songs, movies and tv shows.  This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10.  Why will the program not allow me to access the track info to edit it?

    I can no longer edit the info for my songs, movies and tv shows.  This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10.  Why will the program not allow me to access the track info to edit it?

    Ah yes school boy error there out of frustration and discontent..
    My issue is with music/apps/films etc not downloading from iTunes / App Store.
    They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
    However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
    I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
    Anyways I digress.
    So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
    At frustration station waiting for a train from pain...
    All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
    Answers in a postcard :-)
    Much love

  • ITunes somehow thinks that 2 computers equals 5 and I can't authorize my movies and TV shows because of it.  What should I do?

    I tried authorizing movies and TV shows on my new iMac that I have authorized on one or two computers/devices total, but when I click to authorize, it says that they've already been authorized on 5 computers.  It's quite a bother, and I can't even find how to contact Apple directly to be able to complain to them about their problem.  What should I do?

    It is possible to have mistakenly authorized a computer more than once. To fix that:
    Open iTunes.
    From the Store menu, choose "Deauthorize This Computer…"
    Enter your account name and password.
    Click OK. A message appears reading "This computer has been successfully deauthorized."
    Click OK.
    Repeat steps 2 through 5 above. If you see the same message reading: "This computer has been successfully deauthorized," then your computer was using multiple authorizations.
    Repeat steps 2 through 5 above until you see a message reading "This computer was not authorized. To authorize this computer, play a song or video you have purchased using this account."
    If that does not fix it for you, you can "deauthorize all" your computers. This will solve your problem, but you may only do this once per year.
    Open iTunes on a computer
    From the Store menu, select "View my Account..."
    Sign in with your Apple ID and password.
    Under "Computer Authorizations" select "Deauthorize All".
    Authorize each computer you still have, as you may require.
    After you "deauthorize all" your authorized computers, authorize each one as required.
    iTunes Store: About authorization and deauthorization:
    http://support.apple.com/kb/HT1420
    One computer using multiple iTunes Store authorizations:
    http://support.apple.com/kb/HT1206

  • Will Apple ever ask for my iCloud username and password over a WITHELD number

    My iPhone 5 was stolen last night (I have a rough idea who it was) and it was switched on, this morning when I got home to ring the phone it is now switched off, I had Find my iPhone app but forgot to put location services on.. so I can not track my iPhone, the iPhone has been wiped I think as today I recieved a  call from a Witheld number asking for my name, date of birth. I gave these over and then the person on the phone said theres a new service out where if I give them my Apple ID and password they will be able to track my iPhone... I instantly thought that it was the people who took the phone. They rang my house number which is not on my iCloud account, however the person who I assume stole it has my house number.
    So my question is, do Apple ever contact you asking for the ID and password?

    danyog1 wrote:
    Location services were on and I did have it all linked etc, a few month ago I was able to trace my phone but I turned location services off.
    If you turned location services off, then they were off.
    It doesn't mater what you did a few months ago.
    I can log into my iCloud account on my laptop... and see my iPhone which say's offline
    If it shows Offline, then you have Locations servicesand FindMyiPhone enabled.
    Offline simply means it is not online at this time
    If they were disabled, you would not see the iPhone at under Devices.
    Set it to Lost Mode to track it when it does come online
    -> http://support.apple.com/kb/PH2700?viewlocale=en_US&locale=en_US

  • Does the Apple TV use data when watching movies or TV shows?

    Does Apple TV use data while watching movies and TV shows with iPad air or iPhone 5?

    Welcome to the Apple Community.
    That largely depends on the Apple TV setting at settings > airplay. The Apple TV can download the content from the internet (if available) or from you iPads storage depending on whether you have it set to play from iTunes in the cloud or not.
    Of course if you don't have the content on the iPad, it will download it from the the internet and if you do and choose not to use the iTunes in the cloud feature it may use a small amount of data confirming your authorisation to play it.

  • An album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

    an album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

    Hey megatony87,
    Thanks for the question. I understand you are having authorization issues with a purchased album on your computer. The following article may help to resolve your issue:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks,
    Matt M.

  • ITunes keeps asking for authorization and won't close

    I have been having trouble with iTunes ever since I upgraded to Mountain Lion.  iTunes will open and repeatedly ask for authorization.  I've tried resetting the authorization, using terminal to do it, deleting folders, etc.  I would like to try and uninstall iTunes, but I cannot get iTunes to close. Not even force quit will cause it to stay closed long enough to delete it and reinstall it.  Then there's the problem where it appears to have lost my library completely...which may be part of this issue or a separate issue.  Considering it started at the same time, I'm guessing it's just another facet of the issue.  I'd love to just reinstall iTunes, but I can't get it to not open and/or close.  I am about ready to throw the MacBook in the garbage, because this is the sort of problems I expect with Windows, not Apple.  Any ideas would be appreciated to save my laptop and sanity.

    here is the fix..it worked for me
    http://support.apple.com/kb/TS5376

  • I got a new computer and it will not let me transfer i-tunes or apps from my i-pod,or i-pad.it asks for authorization,I give it and still nothing.also will not let me delete ols e-mail address.

    I got a new computer and it will not let me transfer from my i-pad or i-pod to the new computer,it asks for authorization,i give it and nothing,also has an e-mail address not associated with my itunes acct.and won't let me delete it?help

    Just got off hold with Apple Tier 2 Tech - their Verification Server is down. Give a few hours and see if it works.

  • Newly purchased movie asks for authorization

    I just purchased a movie last night from iTunes (Tinker/Tailor/Soldier/Spy, HD).
    Today, attempting to watch via my Apple TV (2nd gen) home sharing, but it's asking for authorization.
    -- the movie DOES play on the computer directly
    -- I've tried deauthorizing/reauthorizing the computer. (iMac)
    -- Tried disconnecting home sharing & reconnecting.
    -- Tried upgrading Apple TV software (upgrade was successful, movie still asks for authorization)
    -- Other purchased movies play without problems.
    Any thoughts?

    I'd submit a bug report to the itunes customer support
    Apple - iTunes - Make Request for the iTunes Store
    www.apple.com/feedback/itunes.html 

  • HT204053 I have one apple ID that my entire family has been using.  How do I create new apple ID's for each of us and move the appropriate content to each new ID from the original apple ID now that we all have our own devices?

    I have been using one apple ID for 4 family members.  Up until now it hasn't been a problem but now that we all have our own devices how do I create new apple ID's for each of us and them move the approprioate things from the original apple ID account to the new ones for each of us?

    stuartx4 wrote:
    Thanks Csound1, wish I have seperated everything from the beginning but when your kids are little and start buying music etc it just didn't seem like an issue.
    That has a familiar ring to it

  • HT2534 When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

    When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

    Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

    The_Tonmoy wrote:
    I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
    No.  purchases are forever tied to the apple ID used to buy them.  Delete them and buy your own copies.

  • HT1904 how i can create apple ID. i tried my best but get failed, bec it asking for Payment method again and again

    how i can create apple ID. i tried my best but get failed, bec it asking for Payment method again and again

    If you don't want to give payment details then there are instructions on this page for how to create one (the instructions don't work for existing accounts) : http://support.apple.com/kb/HT2534 i.e. select a free app in the store and click on 'Create Apple ID' when 'buying' it

  • Apple keeps asking for password and not recognising it

    Apple keeps asking for my password and not recognising it.  Can't use facetime at all.  Everything else works. Please help.

    Just what are you doing when it asks? What is asking for the password?
    DId you reset the password?

Maybe you are looking for

  • CRS 2008 - Failed to open the connection.

    I just recently installed the evaluation of CRS 2008 onto my server. I can access every function in CMC and can see all reports that were published in InfoView. However, when I attempt to view a report, I get an error that states "Failed to open the

  • Issue with table selection in popup window in oaf

    Hi ALL, I have a popup seach window in that i am displaying search data in table region below, from that i need to select the number of rows and clicking on a button the same selected rows should display in another page. i tried with using RowSetIter

  • IPhone 3G goes black screen

    this morning I was checking my email and my phone froze up, so I held the home button and top button together to restart it. it actually powered down instead of giving me the red reboot option. I then clicked the home button to start it up again, and

  • Keychain in Safari for Windows

    I do not have a Mac as of right now, but I have several iPhones and iPads.  I started to reuse Safari and the keychain option.  My question is does Safari for Windows support or have the Keychain feature? 

  • Problem editing smart objects in CC

    Not sure what I'm doing differently. But I use to copy over a layer into a file. as a smart object, transform it. Then if I needed to replace the image. I would double click and the contents would open as a .psb file. I could then replace the image a