Apple tv at school issues
I can't get my ipad to mirror in my classroom. It is something with the network. Does anyone know anything about school networks that prevents them from mirroring. Thanks!
I am facing the same issues. What is comes down to is I have a pop up that comes up to login to our wireless. This doesn't happen on Apple TV, so I have to use Ethernet. This network is different from our wireless, so I can't use AirPlay. To use AirPlay, it has to be on the same network as your iPad/iPhone/computer. That is probably why yours isn't working. Does anyone know of a way around this? I can work with our IT department and make AppleTV login automatically using the MAC address, however, they have a bandwidth limitation of 256kb if I do this, plus there is still no guarantee that my iDevices will be on the same network, as we have 3 super VLANS for wireless.
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HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6
ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support. I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening. Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement. -
Apple, please address this issue!!! Searching and special characters
I've found at least one other topic here regarding this issue, but Apple has yet to address it, or even confirm that it's in fact an issue.
A big portion of my library consists of international artists, many who have special/nonstandard characters in their names (e.g. "Tiësto"). In previous versions of iTunes, I could search for "Tiesto" (note the absence of the umlaut over the 'e') and all of those tracks would appear. However, after upgrading to iTunes 9, I'm forced to search for "Tiësto" in order to view those tracks.
Thinking about this issue, it would seem that this is normal behavior, as an artist named "Pàz" isn't necessarily the same as "Paz". But the reality is that NO ONE wants to take the time to search for the alt-code of a special character, and then type it in. Additionally, most people (including me) have a number of reasons for not renaming the artist to conform to standard characters.
Clearly, something has changed between iTunes 8 and 9. And it's incredibly frustrating. A big chunk of my library is virtually inaccessible to me now, unless I search for terms that don't contain special characters.
Apple, **PLEASE** address this issue. I'm not the only one with the problem and it's become a huge pain in my side to have to work around this.I don't see how it's sloppy or why there should be any reason that it shouldn't have given you both.
Even putting aside that gracenote and others don't have consistent spelling in their databases, that when you download from the iTunes store, who knows what you're going to get, so that one's library could be all over the place and one might not even notice it, accents and other markings don't change the fact that a u is the same letter as ú.
Yes, it's pronounced different. Yes, the difference is very important. But it's the same base letter. And even if it's considered a different letter in another language, in English we have 26 letters and all the accents and tildes and umlauts don't make them a new letter, which is what we're talking about here.
It's a huge pain that looking for an album that has "Zürich" in the field and I type in "Zurich" I can't find it. I have to think about if I really do have that album, maybe I deleted it by accident, etc. And then I think to type "rich" and then it pops up.
That's way too many steps. I don't know keyboard shortcuts and I don't want to learn them. In English, it should be letters, not characters, that count. -
i am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes
Gerald
If you had taken time to read the Terms of Use you agreed on joining this Community today you would have realised that Apple is not here
neither reading nor responding on this User Community
http://www.apple.com/feedback/ -
My iphone plus is bending, what does Apple offer regarding this issue?
I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is under Slovenian ownership. This means that the original warranty comes from Slovenia, bit complicated but still I would like to get an urgent answer how to proceed with this issue, thanksMaybe i should have only asked if anyone is aware on apple's policy
regarding bending. I took the point that this seems not a proper forum to
pose Q's to apple thanks to both
On Wednesday, November 5, 2014, Apple Support Communities Updates < -
When I plug in a Lexar thumb drive, I get a "USB Low Power Notice' saying it cannot operate because it needs more power than is available. This is new. Thumb drives worked last week. Any suggestions? Is this an apple or a Lexar issue?
Apple intentional, use a powered USB hub instead.
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Disgraceful Design Flaw and Apple Response re: Docking issues
For everyone having issues trying to dock their Ipod Touch 4th gen the problem is clearly a design flaw with the slanted angle on the units rendering them incompatible with the majority of the docking systems of IHome / Bose / Denon or whatever. If you look at the pin on the USB cable that came with the Ipod, you'll see that it is smaller then the pins of the docking stations. I find it amazing that Apple has been entirely quiet regarding this issue even after all of the posts here about the problems people are having.
With all the money and huge sales that Apple is enjoying, we should DEMAND---but they should have offered---an adapter---FREE !!! that will allow us to use our old IHomes/Bose/Denon...or whatever systems. SHAME ON APPLE---If they don't do something to correct this problem, they should realize that we will not purchase any other Apple products until this issue is resolvedYEp, at first there were tons of individual complaint messages, and so I decided to create a website with a simple list of everyone having the issue. I said so in the forums and the Apple guys locked my account for bad behaviour (!!!!) and closed down the whole thread (with hundreds of messages).
I put it up on the web, complaining out loud of this bad move for Apple PR. Even got to be interviewed by a few internet media companies from the US and Australia.. and after that I got a call from the regional executive officer of Apple Europe (in Ireland).
They unlocked my account and agreed to inspect the case. They asked me to go to a service centre where they would exchange the cover and send the deffective one to California for testing.
Even today, after 2 years, if you look for my name on google you get more than 1,000 results just about this issue. -
How can I contact Apple about Screen bleeding issue ?
Hey ,
How can I contact Apple about Screen bleeding issue ?
Because they have very complex website and I couldn't find the email .. !!think as spam took over the internet most companys stopped having a mail address you could write to
http://store.apple.com/us/help/
http://www.apple.com/support/contact/ -
school issued iPad2 is controlled by another computer. I have to download from my home computer. How do I make this happen?
An iPad is designed to sync or connect with only one computer. Your schoool issue iPad was set up using a school computer most likely and that is the one that will sync wi the pad. Attempting to supync with a different computer will create problems. I suggest not doing that.
I see two solutions,
1. Email the docs you need to transfer from your computer to the email account that is on your iPad.
2. Copy the material from your computer and transfer that to the schools computer. Check with your Information Tech person at your school to see what might be best. -
I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?
I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged.... -
I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
BTW. I have seen posts suggesting age of Mac has an affect. Mine is MacBook Pro (Retina, Mid 2012)
The mail I am having problems send is Exchange and google mail. The google client I re-installed and this had no affect. -
I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
in response to Pita Fito
I have contacted three more people that made the upgrade and they have the same problem. My advise is not to upgrade until Apple solves the serious issue, I would hate to have to re-install Outlook...I can send e-mails just fine with apple mail on yosemite...
Might not be a generic problem but rather a personal problem..
You should try find a fix rather than waiting on apple.
Hopefully somebody can help you out.
More than happy to help with your settings/preference pain... And compare mine with yours...
If you send some screenshots... I can send you my equivalent... So maybe you can figure it out.
Is it a gmail or icloud email acount? Can be of more help if it is. -
I can send tv shows from my ipad to my apple tv without any issues. Why cant i do the same with a movie rental? Or how do i do the same with a movie rental?
Personally I think the iOS devices are poor at reconnecting - Airplay establishes that a link is available but when the iPhone/iPad has been away from the house and rejoins the network i think AppleTV already thinks it's connected with a different IP address and fails to recognise it has joined the network again with new credentials.
Something along those lines anyway.
I find that a combination of restarting AppleTV, router and iOS device tends to fix it, but not for everyone.
AC -
My gmail accounts are connected to Apple Mail. The issue I'm having is not being able to attach documents from folders and subfolders to an email. Can anyone provide insight on how to drill down to the documents I need?
Hello Wilsonneedshelp,
Thanks for the question. After reviewing your post, it sounds like you need some help adding attachments in Mail. I would recommend that you read this article, it may be able to help the issue.
Mail (Yosemite): Add attachments
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I have aan Apple Back to School $100 credit card. When I purchased an ITunes album, it didn't allow a 'Redeem' -- immediately charged the item to my credit card? How does this work please?
Problem solved! Apparently you need to go to where you credit card is set up, and enter the credit there.
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