Apple TV audio not controlled by AV receiver

Just got a new Apple TV. The audio from my Macbook Pro (Mavericks) is correctly played on the TV, however, the audio seems to be controlled by thr Macbook only. My AV receiver audio controls do not seem to work. The result is that I can not turn up the volume for any audio played through Apple TV.
Its a Macbook pro retina, Apple TV connected via HDMI to my AV receiver Denon AVR 1611. Can someone please help.

That sounds more like a weird enviromental issue.
Disconnect the external speakers from the computer and leave the disconnected. See if the audio issues go away. If they do, then you know the culprit.
Ensure the Mac is running the latest version of OSX and iTunes. Confirm the ATV is running the latest version of iOS.

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Apple TV audio not working

Am having issues with optical audio on my new Apple TV. Here's the setup:
- New Apple TV
- Sanyo PLV-Z7000 Projector (no audio-out on it) - Link
- Yamaha RX-397 Receiver (RCA inputs on the back) - Link
- Digital Coax & Optical Toslink to Analog Audio Converter (supposed to work with AppleTV) - Link
Here are the connections:
Apple TV (HDMI output) into Projector (HDMI input)
Apple TV (digital optical cable output) to Converter (digital optical cable input)
Converter (RCA output) to Yamaha (RCA input)
I am not getting audio playing in my speakers. I have tried turning Dolby Digital off, and having it output only 16bit audio on the Apple TV but that didn't work.
Help please!

I've found that more times than not, some devices DO NOT like converters.
For example, I had a Mini-HDMI to Full-sized HDMI converter. It never worked no matter what I tried. But the pieces independantly worked fine.
So I finally had to buy a cable that had Full-sized HDMI on one end and Mini-HDMI on the other. With no adaptors. Then everything worked fine.
Just something to think about.
Just wondering though.
Why not connect the Optical cables directly from the TV to the Stereo instead of trying to create adaptor bridges from the Apple TV.
What may be happening is that the Audio is automatically going through the HDMI and not wanting to use the aux audio setup you have created.
If you are intent on keeping the setup this way, you need to go through the device settings to see what can be changed.

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

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Volume controls on my Apple BT Keyboard do not control volume on my Mac Mini

I just updated the OS on my Mac Mini to Yosemite and everything was working fine, but earlier today the volume control buttons on my Apple BT Keyboard stopped controlling the volume on my Mac Mini. I was watching a movie just last night and the keyboard controlled the volume just fine. So the keyboard WAS working fine for a few hours after I installed Yosemite.
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Once the content has been purchased, it will not only play as normal, but will also allow all other content purchased on other devices after October 28 to play as well.
Some have reported that it's necessary to restart the Apple TV before and/or after purchase, but I found it worked without.

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Well thanks for the star but I would still like to see the exact error?

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Diana,
This could be a delay while internal service records were updated. Check it out again - is it okay for now?

Apple TV audio not controlled by AV receiver

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