Apple TV can not sign in to itunes
everything else is set up however when i sign in with my apple ID it says either login or password is incorrect when i just downloaded a song on itunes with the exact same info
It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
TCP 123
TCP 3689
UDP 5353
TCP 80
TCP 4343
TCP 53
This may also solve other problems you may have with homesharing...
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HT4367 Restore Apple Tv can not find device in iTunes
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sorry, I have no resolution for you
I have exactly the same problem actually... Did you find a way to solve your problem? -
Can not sign in cause itunes thinks I'm still logged in when I am not
I authorized my laptop tonight and downloaded itunes without moving over my music via the Ipod only the purchased songs. I then logged out and went back to my desktop only to be told I could not since I am using the account elesewhere even though I logged out of the store and exited the program. Now I can not sync my Ipod on my desktop where all my playlist are located.
Go back to the laptop and log in and out.
By the way, there is no need to log into the store to sync your iPod. -
HT204053 I can not sign in at iTune. How can I use this ID to sign in the iTune?
How can I use my Apple ID to sign in iTune store?
<Email Edited by Host>Your ID seems to be used to connect to an icloud account. You can also use the ID for a new itunes store account - but are you sure you want to change that store account? Any purchased songs, apps, movies, etc. using an old ID will be removed from your device. This is because any purchased item is forever associated with the ID used to purchase it. If you have purchased things in the past using some other ID, you should consider keeping that old ID for the itunes store and use the new ID for icloud.
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this is an apple generated message. simple!
what does it mean? so far no one at apple has a clue.
how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
help please, not more wasting of my time. i have spent an entire afternoon on this already.this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem.. -
Hi there,
I created new apple id but can't sign in to itunes. It says that your id is not yet loged in so you have to review. In revies it shows payment method in which I provide full info of my visa card but it shows that the pin is incorrect although the pin is correct. If I try another card no then it shows that your payment method is declined. What should I do?????Is it asking for a PIN (for a debit card) or the three-digit number on the back of the card (for a credit card)?
Matt -
I can't sign in to iTunes store? It says my apple Id has not been used by the iTunes store? Can anybody knows about this matter?
Go view your account and make sure you have a valid payment method in your account.
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I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
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Can not sign into itunes get error code 5002
I was able to sign into iTunes, but when attempting to download a song I received error code 5002 and to try back later. Now I Can not sign into ITunes at all and am still getting the code 5002. I've changed my credit card info via store.apple.com but this did not fix the problem. ran diagnostic check and everything is fine. Is this a problem on their end?
I fixed this error for my daughter after a while by working out that the address in her login profile was a different country from the iTunes and App store that she was logging into...
I also blogged about it to try to help others as this took out a good 6 hours of my Christmas evening trying to set up my kid's MBP.
http://blog.adaptovate.com/2014/12/fixed-itunes-5002-error-and-unknown.html
Doug -
When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more
Any solution ?
I'm using iOS 6.1.2 IPad 3
RegardsI have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.
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Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
I also have a thread open here... If you find a solution, please answer it here so that we can share. -
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