"apple tv can't connect to the server at this time. please try later."

anybody else getting this error on apple tv after upgrading? 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'
• I was happily watching all itunes media on my apple tv but then apple tv asked me to upgrade.
• I upgraded.
• Now it can't connect to any menus related to the itunes store.
• I verified I have the latest upgrade to itunes.
• Homesharing is turned on.
• I have restarted apple tv numerous times.
• I CAN'T watch or listen to itunes 'movies', 'tv shows', 'music', 'podcasts'  via apple tv.
• I CAN watch netflix, youtube, movies on my mac, itunes radio.
• I CAN connect to the itunes store via my mac.
• I get this error on apple tv 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'

Lets be frank:  this is an internal server communication issue at Apple that they don't want to fix or acknowledge.    This "unable to sign in" or unable to communicate issues are all about purchase validation ONLY.  That is where it hangs up.   For example, I can see favorites but it won't access my list of purchased items.     And yet - the only advice they have is reboot?
The same issue happens when trying to watch Netflix on ATV.   It can't connect to the Netflix server but gosh golly gee, I switch to my Roku box and no problem.   Unfortunately for Apple, while I'm over there I'm starting to to buy movies and shows from Amazon
Apple doesn't make it's money from the $99 Apple TV sale - it's the iTunes purchases.   If we want them to listen we need to interrupt that revenue stream.

Similar Messages

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    Hi Kailik Hunter,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you're unable to sign in to your Apple TV and continue with setup:
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    http://support.apple.com/kb/ht1551
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  • I'm continually seeing "unable to sign in: can't connect to the server at this time" ...

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    http://support.apple.com/kb/ht3180
    Thank you for using Apple Support Communities.
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  • HT1551 Error Message: Unable to sign in...Apple TV can't connect to server at this time--please try later.

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    Well if you have reset everything did you re-enter all the login information?  If not then it will not be able to login.

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    I have spent two days to resolve this issue. Microsoft has released two KBs with reference to this issue...but are not appearing in search results at the top.
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  • Cannot connect to server at this time please try again later. Later never comes.

    Cannot connect to server at this time please try again later. But later never comes.

    I have the same error message. I just installed my new ATV3, all seems to work well but when I try to connect to my PC (menu - Computers - enter apple ID / password), I get the same error message. I updated the software first, so I don't know if it would have worked with the factory settings.
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  • I recently added an extender to my verizon router to be able to connect to apple tv in my guest house.  the apple tv message in the guest house says it cannot connect to the server at this time.

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    Hi Kailik Hunter,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you're unable to sign in to your Apple TV and continue with setup:
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/ht1551
    If you are still having trouble, you can try to reset your equipment by unplugging Apple TV, your television, your wireless networking equipment or AirPort Base Station, and your router from their power outlet. Wait 30 seconds, then plug everything back in.
    Cheers,
    - Ari

  • My Apple TV has a message" can't connect to server at this time. Try later". I am trying to watch a movie. What do I do?

    What should I do to fix this?

    Did you possibly "try again later"?
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