Apple TV, cannot activate on network, but works after

Our environment is a school.  We have a Sonicwall firewall and Lightspeed for content filtering.  We just purchased 50 Apple TVs.
When we first turn on the Apple TV, we join it to our wireless network.  Then it gets stuck on setting date and time.  It gets stuck on setting date and time no matter of we are wireless or wired.
So, I broke out my Verizon MiFi and joined the TV to the Mifi.  Once on my Mifi, the TV works perfectly, sets up and rocks and rolls.
Then we take it off of the Mifi and join it bac to our network and it works perfectly.
So, we only have to use the Mifi for the first boot up and initial time sync.  After that, it works on our network just fine.
Of course, I'm thinking the firewall is blocking something, but I don't know what to look for.  What ports does the initial activation use that it doesn't use after that?  Nothing is blocked outbound, but I'm guessing there is some return traffic that never makes it to the TV in that initial activation so I need to know what it is.
Ideas?  Thoughts?  Suggestions?
Thanks
Cliff

This might help:
Apple TV (2nd gen.) saw my wireless network but did not accept my password (gave a network error message). It fixed instantly doing this:
Made a note of the Apple TV's MAC address. Get it by pressing Menu on the remote, then Settings > General > About. It's called "WiFi address."
Use your browser on a network connected computer to go to your router settings (usually 192.168.1.1).
Under "Wireless > Wireless MAC Filter" (or something similar) do these steps:
Enable Wireless MAC filter
Enable "Permit PCs listed below to access the wireless network"
Enter the Apple TV's MAC address
Click "Save Setting"
When I did this the network connection immediately started working.
Note: These instructions are based on a Cisco Wireless-N Broadband, model WRT160Nv2, firmware v2.0.02.

Similar Messages

  • HT5622 im needing to activate my iphone after a restore, when i try too it says "this apple id cannot activate your iphone" but it is the one i used to set it up in the beginning. HELP!!!

    help me

    You need the correct Apple ID and password, there's no way around this. Try:
    https://appleid.apple.com

  • Apple TV connects to the network but cannot connect to the internet.

    Apple TV connects to the network but cannot connect to the internet. Works on other Apple TV's we have just not this new one. Defective???  Thank you!

    This might help:
    Apple TV (2nd gen.) saw my wireless network but did not accept my password (gave a network error message). It fixed instantly doing this:
    Made a note of the Apple TV's MAC address. Get it by pressing Menu on the remote, then Settings > General > About. It's called "WiFi address."
    Use your browser on a network connected computer to go to your router settings (usually 192.168.1.1).
    Under "Wireless > Wireless MAC Filter" (or something similar) do these steps:
    Enable Wireless MAC filter
    Enable "Permit PCs listed below to access the wireless network"
    Enter the Apple TV's MAC address
    Click "Save Setting"
    When I did this the network connection immediately started working.
    Note: These instructions are based on a Cisco Wireless-N Broadband, model WRT160Nv2, firmware v2.0.02.

  • HT1595 apple tv will connect to network but not internet

    apple tv will connect to network but not internet

    I have unplugged the apple TV but it still says noat connected. However, it has accessed some movies but when I try to purchase or download from say netflix, it cannot.

  • My Apple TV recognises my wifi network but will not connect to it, when I enter the password

    Help please - my Apple TV recognises my wifi network but will not connect to it, when I enter the password - it just says 'there was a problem connecting to the network - check your settings and try again (5).' What should I do next?

    people repport that apple products in general I believe have problems with support for the outdated encryption type called wep encryption which is also pretty useless and easy to break
    if you use that try disabling it or changing to wpa encryption
    if you use MAC address filtering in your router then you need to add the appletv's MAC address to the positive list

  • Cannot activate with my serial number after Harddisk crash

    My harddisk crashed, I installed my dreamweaver MX2004 from my orginal disk.
    I entered my serial No. - but activation didn't work.
    I tried to activate by phone - not successfull, phone no. doesn't exist.
    Is there a german telephone number for activating this product?
    Thanks for urgent help - and sorry for my bad english
    Anga

    THANK YOU!!!!! Seems to work J
    Best regards
    Annette Gallas
    Von: Dave Merchant [email protected]
    Gesendet: Samstag, 20. Juli 2013 15:39
    An: webhexe
    Betreff: Cannot activate with my serial number after Harddisk crash
    Re: Cannot activate with my serial number after Harddisk crash
    created by Dave Merchant <http://forums.adobe.com/people/Dave+Merchant>  in Dreamweaver CC - View the full discussion <http://forums.adobe.com/message/5522897#5522897

  • My Airport Extreme basestation used to work but upon returning from holdidays it no longer allows me to connect wirelessly through it to the internet on my iPhone, iPads, ipod touches  and my apple tv2 cannot access the network either.  Wired still works

    When I returned from holidays I could not access the internet wirelessly through my Airport Extreme (5th gen) from my iPhone, iPod touches, ipads and my AppleTV 2 no longer can access the internet or the network either.  I can get access to the internet on my iMac when wired directly into an ethernet port on the Airport Extreme.  I have tried resetting my AirPort and created new networks but still doesn't want to co-operate.  If I get wireless internet it is very, very slow and incosistent.
    Any suggestions?
    Rick

        I see now that long questions are not going to be read and answered.  Understandable.  Since writing this I got help on one aspect of question and now have Airport Extreme visible through Airport Utility and it seems to work.   However the wireless printer still does print. On the printer's screen, it recognizes my wireless network and connects. When I try to print from the MacBook, the usual printer icon comes up, but with Printer is Offline.  Printer is Not Connected.  So far, nothing in Apple or Brother help has given me answer to this problem.  Any ideas would be appreciated.

  • 3G network problems in DC: cannot connect to internet, but works with EDGE

    I can load web pages fine when I turn off 3G in the settings tab (and use only EDGE), but when I turn on 3G I need to "reload" the page several times before it will load.
    This is really annoying because it is clearly a AT&T 3G network problem. After spending about an hour on the phone troubleshooting the problem with Apple-iphone and ATT "customer support", they concluded that although I was having a problem, because ATT does not show a current issue in the Washington, DC area, there is nothing they can do.
    Argh! ATT and Apple need to work things out to fix the network problems, I hate being caught in the middle of their animus relationship.
    I guess I will have to continue paying for a service that is spotty, because as the ATT representative pointed out, they do not guarantee any service and will not recompense for any alleged outage.
    Wow, now that is a prime example of why having no effective competition in cellular providers means the customer loses.

    I appears to me that the problem is not related to whether you are on the phone or not. Generally, it seems like there is a problem with the 3G network being EXTREMELY slow and non-responsive. When I press the reload button several times, sometimes is loads very quickly as I would expect on 3G.
    Still having this problem today.

  • Says my apple password is wrong for FaceTime but works to buy apps?

    I'm not sure why it doesn't take the password and says its wrong but works to buy apps?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself

  • [solved] Network stopped working after update

    Hi,
    I have been working on this problem for some time now with no success. I searched the forums and found threads like this, which did not seem to work for me. I hope it is (as always) just a stupid mistake I made.
    After a bigger update (not using the machine for half a year) I cannot get my network back to work. I am talking about wired network, though wireless network has a similar problem. I verified the hardware via a Windows dualboot.
    I think this problem is DHCP related:
    # dhcpcd enp2s0
    dhcpcd[563]: version 6.0.5 starting
    dhcpcd[563]: enp2s0: waiting for carrier
    dhcpcd[563]: enp2s0: carrier acquired
    dhcpcd[563]: enp2s0: carrier lost
    dhcpcd[563]: enp2s0: waiting for carrier
    dhcpcd[563]: enp2s0: carrier acquired
    dhcpcd[563]: enp2s0: soliciting a DHCP lease
    dhcpcd[563]: timed out
    dhcpcd[563]: exited
    I usually run NetworkManager and dhcpcd, but also tried wicd and dhclient which did not help either.
    I have no idea which outputs can be helpful in this matter, so I will provide them on demand. Thanks in advance.
    Last edited by CommanderCool (2013-09-11 09:40:26)

    I just want to add that connecting with a static IP works flawlessly. I am trying to connect to a Fritz Box 7270, if that helps. I have the same problem on another machine. The problem occured with the update from dhcpcd 5.6.4-2 to 6.0.5-1, I guess, but I cannot be absolutely sure.
    I already tried commenting out the "require dhcp server_identifier" option of dhcpcd, which did noch change anything. I am really lost here, so any hint would help.

  • Cannot activate CS6 on i-mac after deactivating license on Windows

    I have 1 Adobe Design CS6 license with 2 keys: one for Windows and one for Mac
    Tried to install and activate on Mac but it says "this key is not valid"
    Next steps:  opened adobe indesign on the Windowsmachine and chose in the menu "Help-deactivate", so deactivation of the license should be ok.
    Then i tried again to activate license on Mac but still "this key is not valid"
    Why is that? Anybody?
    greetz, Martin

    how?
    I can't find a working link to chat or e-mailaddress  for supporting this.
    would be helpfull

  • Cant get my ipad to login to the network at work after updating to ios6!

    I have no problem with my network at home. But at work...I tried every possible solution. I find the network, But when I press connect It opens a blank white window. It's supposed to open a loginpage at the city-server. Whats the problem?

    IF YOU WANT TO TURN IT OFF JUST HOLD DOWN THE BUTTON ABOVE THE BACK CAMERA
    BUT IF YOU WANT TO RESET GO TO.   SETTINGS >>>>>> GENRAL (THEN SCROLL DOWN TO THE BOTTOM) >>>>>>>RESET<<<<<<<
    HOPE I HELPED !!!!!!

  • PC cannot see AE network (but 2 Apple Laptops can)

    Hello,
    Recently I purchased AE (well today) and MacBook Pro 10.7.3 running Lion.  Apple laptops can see network and access internet with no problems, however, PC cannot.  I used Aiport Utility assistant for install.  Guide mentions using set up assistant to create a new wireless (seemed to create on initial install).  What am I mssing?  Per set up guide I am to choose "manual set up" from the "base station" menu.  This option is not there.  Getting frustrated if it is an error between the keyboard and my seat.
    I did open base station password and located the 63 hexidecimal WPA security key which I added to the PC and it still didn't work.  Kind of hard to tell if the security key is using an "l" or a "1" so maybe I have the wrong security key?
    Any help is greatly appreciated as I need to get this going before tomorrow (need wifi for work).
    Thank you in advance.
    Suzanne

    What OS is your PC using?

  • Server 2012 Local Shares - Cannot access using \\IP but works via \\localhost

    I've been stuck on this problem for the last couple of days and I can't find a solution on the internet that works.
    I have a Windows Server 2012 instance running on Amazon AWS with a public IP address. I am using it as an SCCM (System Center 2012 Configuration Manager) Server (so it is a Domain Controller also). I realize that it's probably not best practice to use a public
    IP here, but I'm in a weird position where we are not connecting any of the Clients to the actual Domain (they are Workgroup computers all around the world). The goal here is to use SCCM to deploy software packages to all of the Clients, which are not on the
    same LAN/VPN/Domain.
    This is my first time setting something up like this, so I followed this guide. I am able to get the Workgroup computers to show up in the SCCM Server Device list (via manual client install), but these Workgroup computers need access to the Server's shares
    to download the software packages. On Amazon, I opened all ports and allowed all IPs to communicate with the Server. I am able to RDP into the Server from any Workgroup computer using the IP address, but cannot access the Server's SMB shares even though I
    am attempting the connection with a Domain account with access to those shares.
    I decided to see if I can even connect to the shares locally on the Server. Logging in with an account with administrator privileges, I can access \\localhost\shares without
    a problem. But when I try to do \\X.X.X.X\shares,
    it asks for user/pass (confirming that it is able to connect) and I put in the correct credentials for the account with administrator privileges (using DOMAIN\ACCOUNT), but it continually says that the user/pass is incorrect. After I click cancel, an error
    comes up saying "Error Code 0x80004005 Unspecified Error".
    It is crazy to me that the administrator account that is logged in cannot access the local shares via the public IP address... obviously no remote computer would be able to access the shares if the Server itself cannot. I have tried disabling the firewall,
    but this makes no difference. I am able to ping the IP from the Server and I get a response.
    I have searched around the internet for a solution but nothing has worked. Here are some of the suggestions I've found (that have failed): 
    - Making sure "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks is installed and enabled for the Ethernet Adapter 
    - Enabling NetBIOS over TCP/IP in IPv4 properties 
    - Ensuring IPv6 is disabled 
    - Server, TCP/IP NetBIOS Helper, and Workstation (services) are all running
    Any ideas? Sorry for such a long post, just wanted to get as many details as I could. All help is appreciated. Thanks! 
    Shawn

    Hi,
    Are there any anti-virus software or other third party products running on the server? If yes, please disable them to see if it resolves the issue.
    Here is a similar thread below I suggest you refer to:
    Shared Folder Access
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/c0bbbe8e-55d8-467c-bb85-2b98f122cc15/shared-folder-access?forum=winserverPN
    Best Regards,
    Amy

  • Multiple Apple Tv's sharing same network but in separate rooms

    Hi,
    I currently have an apple tv set up in my home theater room but would like add another atv in my bedroom.  Is it possible to have multiple atv's sharing the same wireless network.  Would this idea workout?
    thanks

    Yes, no problem at all. You can add as many as you want.
    Every Apple TV has it's own unique MAC adress and will get it's own IP adress on the network.
    You can even give every Apple TV it's own unique name.

Maybe you are looking for

  • Starting with kernel 3.14 computer resets on boot up.

    when arch switched to the 3.13 kernel my computer appears to boot normally then just resets, shuts off and starts rebooting again. Happens still with 3.14 kernel. I have been using lts kernel but that switched to 3.14 just in the last few days. Side

  • Will not install in Windows 7 64 bit

    Downloaded SafariSetup.exe but it will not install. Clicking on it results in message: "The version of this file is not compatible with the version of Windows you are running." I need Safari to run WebKit. Is there a Safari that will run on my comput

  • No sound since download of Skype 7 and OS X Yosemite

    Dear Community,I'm running a MacBook Pro with OS X Yosemite and have downloaded the latest version of Skype (v7.0 653). Since then I have no sound on Skype - incoming or outgoing. I have checked the sound levels on the mac - these are fine and sound

  • URGENT: How do you enable users to sign a PDF in Adobe Pro 7.0

    I have adobe pro 7.0 and I need to allow users with reader 7.0 & 8.0 to sign the PDF!?!? help!!!!!

  • File to PROXY

    Hi all, Im handling a file to proxy scenario. In FCC, im reading record by record and splitting it into structures in ABAP mapping class. The issue is when i have spaces at the beginning of the record its getting truncated in the mapping class. In SX