Apple TV cannot update software sucessfully

My Apple TV is currently on ver 2.3.1. Every time when I try to update the software, it downloads the software (successful) and tries to installs it (unsuccessful) afterwhich the amber light appears on the set and the question mark icon appears on the screen. What should I do?

Take it to an Apple Store.
At the very least don't keep trying to update as it is.
You could try holding menu and - keys for 6 secs which will boot to diagnostics, and from there do a factory restore which will wipe all settings/content.
There's a chance it will fail/break the AppleTV but I have to say it sounds as though it's failing now either due to an impending hardware fault or software corruption - if software you might be lucky and manage to return it to 'as new' software status.
AC

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