Apple TV disappearing from iTunes in mid-sync (completely repeatable)

Just in the past week, my Apple TV and iTunes aren't talking very well anymore.
When I start up iTunes, it finds the AppleTV and tries to sync the latest TV show episodes I bought. It gets about 1 and a half episodes in to the sync, then suddenly the AppleTV disappears out of my iTunes and the sync stops.
If I try to view the TV episodes on the Apple TV, it says "The selected video could not be played. The format was not recognized." (clearly, it really did stop in mid-sync).
If I restart iTunes, it still doesn't find Apple TV. I have to reboot my MacBook Pro, then start iTunes again. Then it finds the AppleTV and syncs for about 5 minutes again, then quits...
Completely repeatable and very frustrating. Nothing (movies, music, TV shows) can sync properly if it takes more than 5 minutes to sync. No other issues (can watch trailers and YouTube just fine from AppleTV, nothing else stops working on MacBook).
All software is completely up to date at the latest version;
Any suggestions?

Thanks for you help and suggestions. Unfortunately, I tried all that a couple times ...
- tried "Change iTunes Library" from the source menu and entered new passcode (it appeared in itunes for one minute, then dissapeared again) - tried that quite a few times
- tried changing the name of my aTV
- tried ethernet instead of wireless
- did a factory restore (thinking maybe it was the youtube update)
- started it all from scratch (like i just bought the thing)
It only occurred to me, after reading Ramiro's post, that these issues appeared after the 7.3.2 update; i was smooth sailing beforehand.
keep in mind that i'm a little paranoid when it comes to installing software so i always "fsck -fy" and fix permissions before and after.
After smacking my head a few times, I rolled back to 7.2 and everything works like it used to.
The only thing I'm certain about is that I'm gonna check this forum before I update to 7.3.3. What a headache that was.

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