Apple TV does not recognise my apple password

after updating iTunes to 10 my apple TV 2 has stopped working have a network but cannot sign into itunes have reset password but does not recognise it was working okay till I upgraded itunes apple TV has latest upgrade

i am having exactly the same issue now. how did you solve it?

Similar Messages

  • My Apple TV does not recognise My iTunes password. It works on all other devices but not Apple TV? Any ideas why or how to fix?

    Any ideas why my Apple TV does not recognise my iTunes password, when all other devices, including these communities are good with it?

    Hi Mick2291,
    Thanks for visiting Apple Support Communities.
    I'd suggest restarting, and then restoring, your Apple TV if the issue persists:
    Apple TV (2nd and 3rd generation): How to restart your Apple TV
    http://support.apple.com/kb/HT3180
    Apple TV (2nd and 3rd generation): Restoring your Apple TV
    http://support.apple.com/kb/HT4367
    Best Regards,
    Jeremy

  • HT204053 my apple tv does not recognise my apple id and password what do i do?

    my apple tv does not recognise my apple id and password, what can I do?

    Hi goskii77,
    If you are having issues setting up your new Apple TV with your Apple ID, you may want to double check that the info is current and correct by logging into "Manage my Apple ID" as outlined on this page:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    If everything is confirmed as correct and working but your Apple TV still won't accept your Apple ID, you may want to try restoring it to factory settings:
    Apple TV (2nd and 3rd generation): Restoring your Apple TV
    http://support.apple.com/kb/ht4367
    Regards,
    - Brenden

  • Apple tv does not recognise my apple id

    My Apple tv is not recognising my apple id anymore. My apple id works fine on all the devices but not on apple tv. I have tried some troubleshooting by resetting apple tv, using ethernet, by manually typing .com etc however nothing has worked.

    Welcome to the Apple Community.
    Are you sure you are getting a working Internet connection to begin with.

  • After having updated the software on my apple tv, i cannot set up home sharing on it (let alone itunes!) simply, the apple tv does not recognise my apple id and password anymore

    i have updated the apple tv software (on one apple tv, ihave 2) after having used for 2 years withou any problem.
    i tried to log in again to watch movies already purchased but i cannot. the itunes store is not available and the home sharing does not recognise my id and password. on my pc i have alsoupdate to the latest software my itunes.
    the second apple tv where i am still resisting tomupdate the software works very well as always.
    help!?

    Hi Everyone,
    hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
    Here's how to do it:
    1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
    2) Download your ipsw restore file from Apple.
    5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
    5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
    3) In iTunes select yout ATV, hold SHIFT and click on Restore
    4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
    5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
    Enjoy!
    raadore

  • Facetime on my ipad does not recognise my apple id password after i have upgraded to iOS 6.1

    After upgrading my ipad to iOS 6.1, Facetime does not recognise my Apple ID password. The password works fine on the app store, I have even tried changing the password, but Facetime refuses to recognise the password, and therefore unable to activate. Has anyone else faced such an issue?

    The Connect to iTunes screen appears when something went wrong on your iPad or the update requires connecting your device to your computer running iTunes. Start iTunes on your computer and connect your iPad. Usually you will be guided through the process of getting your iPad running again. If not come back here for assistance.

  • Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does.  I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

    Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does.  I have rest my password three times, same results.
    ATV says my computer is not authorized, but i-Tunes says it is.
    I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store.  Both on the same network!
    I am so frustrated with this system!  All these problems with Apple TV are not the end but the beginning.
    In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
    An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

    I Am having the same issue. Ie on the password issue.
    I Am using a Macpro though.
    i Have had no issues with the setup until recently.
    However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

  • My apple tv is not recognising my apple id and password

    My apple tv is not recognising my apple id and password after this new update.
    Netflix is also don't let me play any movies.
    I already reset the equipment, network is ok because some features of of apple tv are working fine such as renting from Itunes, Radio, Podcasts.
    My apple computer is set for home share. Itunes is up to date with the last release.
    When I bought it was a easy set up and now is **** .
    I've tried everything beyond my knowledge to get this thing working,

    I'm using the latest itunes and a brand new 1080p Apple TV over a Linksys E4200 V2 network and having same issues. Just replaced my old apple TV with this new one yesterday.
    I got it to work for a little while yesterday by uninstalling Itunes the reinstalling but how many times do you have to do that?
    I can send pictures and video to Apple TV from my IPhone etc but not a chance with home sharing. Apple TV says turn home sharing on which it is.
    Already done a reset to Apple TV and still not working?
    Help!!

  • Apple tv does not recognise movies in itunes library

    Homesharing works. My issue is that apple tv does not recognise all movies in my library, particularly reference movies (created them through quicktime pro to overcome itunes not playing AVI issue). Can anybody help?

    They may not be compatible.
    Supported formats
    H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

  • Apple TV does not recognise my Ethernet!

    Apple TV does not recognise my Ethernet!  I have tried two different ethernet pathways, my sky box is right beside the Apple TV box and it works perfectly on both Ethernet paths! I am therefore assuming that the problem is not the Ethernet. Am I doing something wrong? Is there a setting I should know about?

    Hi, guys.
    I'm having the same issue myself. Over wi-fi everything is fine with the ATV, switch to ethernet, caos. I simply can't identify why that's happening. I have a 100mb optical fiber and all the other stuff are functional, Macbook, iPhone, all the gang. Sooooo, what's going on?
    See the image below, brazilian portuguese but i guess you guys can figure something is just not right.
    Help me out, fellas, please.
    Thanks, cheers!

  • My apple tv will not recognise my apple id.

    Just sharing.    My apple tv did not recognise my apple id.    Sooooooo frustrating.    Thanks to this forum we finally fixed it.
    The zoning was in another country (our fault - long story).   The time zone was also wrong.    But it turns out the problem was the down loadable upgrade.
    When apple tells you to upgrade........ just do it.      We are always about to watch a movie and think to ourselves, yeah yeah, we'll do it later.

    Welcome to the Apple Community.
    Assuming this is not the first time you have used your Apple TV
    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.
    If you are encountering difficulties with settings in your new hardware, you may wish to contact your ISP who should be fairly knowledgeable about settings for their device.

  • I am trying to get an album published but it does not recognise my apple id

    I have an album i want to publish.  But when i try, it does not accept my apple id, and tries to get me to create a new one, using an email that is already being used for that purpose.  How can i fix this?

    I have an album i want to publish.
    How do you want to publish your album? Print it as a photo book, or do you want to publish a Shared Photo Stream? Sorry, the question is not quite clear.
    What is your Aperture version, and what version of MacOS X do you have?

  • Server does not recognise user and password

    unable to email photos. server does not recognise user and password

    This is a quite interesting issue. Perhaps it may help if we start by trying to understand what caused the issue and then we will consider how you might recover from it.
    One of the things that Cisco wanted to do as they released version 15.0 was to improve the security of passwords in IOS. So they designed and implemented a new "type 4" password which they intended to replace the previous "type 5" password used for enable secret or for username secret passwords. So in those versions of 15.0 if you configure enable secret or username secret for passwords the IOS would create the new type 4 password.
    Then you reacted to some problem and loaded an older version of IOS. 12.2(55) does not understand the type 4 passwords. So as your switch booted on this version of code and it read lines in the startup config that had type 4 passwords it did not understand them and marked them as invalid input. So the result is that your switch does not have an enable secret and perhaps usernames do not have passwords.
    I do not know if you will be able to recover without doing password recovery but I have a suggestion which you can try. See if you can login on the console. It may depend on how your switch was configured whether it will let you do that and whether it will let you get to enable mode on the console. The default behavior was to allow the console to get to enable mode without a password. If your configuration includes aaa authentication enable default enable then the console may not work and in that case I believe that your only alternative will be password recovery.
    HTH
    Rick

  • Mail on my Mac Does Not Recognise my iCloud Password

    I have transferred to iCloud from MobileMe today.The first problem I have found is that mail is not getting through to my Mac because Mail is not accepting my iCloud ID, I get a message as follows:"The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “mathewson”" I know I have the right password - I have to use it to get onto this site.What can I do?

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
    Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader.

  • Apple TV does not recognise my ID or password

    I cannot get my new Apple TV to recognise my Apple ID or password. I have tried changing them, and also updating my credit card details on my iTunes account as recommended in another chat chain. Without effect. My Apple ID and iTunes ID have different emails and I am wondering if this is the problem? Any help?

    the appetv have a microUSB connector so a cable with a microUsb connector in 1 end and normal usb in the other connected to a computer running itunes give the option of restoring the ios firmware if something goes wrong
    http://www.legitreviews.com/images/reviews/1438/apple_tv_connectors.jpg
    on the photo you can see the usb icon on the connector under the hdmi connector

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