Apple TV does not work!
My Apple TV will not work on my television, and comes up with a message saying 'can not display this mode. Change computer display input to 1360x168 at 60Hz', help?!
See this thread: https://discussions.apple.com/thread/3734909
You may have NTP blocked on your firewall, or may need to replace/upgrade your router.
Similar Messages
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My Apple TV does not work and has never worked.
My Apple TV does not work and has never worked. I replaced it twice and replaced my router and DSL modem but no luck. I spent hours on tech support with both apple and my ISPs with no luck. Any ideas? Is the Apple TV a donation to apple? I have had the device for 8 months but it will not work for longer than 15 minutes before it drops with network errors. All of my other devices work perfectly on the network including 2 iPads, laptops and an old wii. I love apple products and this is the first real disappointment I have had. The Apple TV seems like a major dud of a product.
Seems unlikely you have had two faulty replacements, and more likely that there may be some network compatibility issue or problem with reception in the location the AppleTV lies - anything close to it that might be interfering?
I am assuming you are connected via wifi - if you can try an ethernet connection to rule wifi issues out.
Could you try it at somone else's house maybe? If it worked there it would point to something specific at your location.
You could try replacing it again I guess or seeing if they can offer you credit or a refund. -
APPLE TV DOES NOT WORK WITH NETFLIX
APPLE TV DOES NOT WORK WITH NETFLIX, just a black screen and "Netflix is loading" message appears. I can´t even see Netflix´s home page or set up my account. Netflix is working fine on all other devices at home, but in Apple TV.
I have tried the 8.8.8.8 DNS trick, the turn off procedure, the manual IP setting, but nothing....black screen still appearsIt started working.....!!!!! (It seems someone back there is listening)
I "forced" an upgrade, I mean it showed "AppleTV is updated", nevertheless I re-started the system using the "return to original configurations" option. Then it updated again by itself to a newer version....and started working perfectly.
I have paired my apple wireless keyboard and it works fine, this way is easier to set up passwords or so (you can also do it with your remote).
TIPS:
I didn´t change any language or video quality configuration (scared to do so)
I changed to ethernet (cable) instead of wireless
My internet plan is 6 Megabytes (it was the same while it wasn't working)
good luck!! -
I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.
In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings -
My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?
The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367 -
Loging into game center with apple ID does not work. What do i need to do?
My apple ID does not work for signing into game center.
Apple TV doesn't come with HDMI cable, so you would have had to buy the cable separately unless the Apple TV was bought used. Did you purchase the device from Apple or an authorized reseller?
Are you sure you're trying the right input?
The other is a smaller one that is for micro USB (which is used for support purposes only) -
Hello,everyone.i purchased an iphone 5S from a retailer in my country after coming back to my home i restore this iphone it shows an activation id but i dont know what i have to do now?my apple id does not work in this situation.kindly help me out because it cost me to high and if this is not activated i have to bear a huge loss.i am a loyal customer of apple from a past 5 years.thank you for your cooperation
Yes, this is activation lock. Return the phone for a refund, as it is useless without the activation information of the previous owner.
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HT3180 Apple tv does not work since software update
Proceeded wtih software update and now there is a blank screen and apple tv also does not work from ipad mirroring
So you can't access the main menu?
I would grab a mirco usb cable and restore in iTunes, update likely didn't apply correctly
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US -
Mac App Store Apple ID does not work
Try to access the mac app store with my apple ID under OS X 10.6.8
The mac app store still says "your device couldnt get verified"
I have changed my apple ID password several times.
In itunes everything works fine!
I want to upgrade to Lion but the appstore does not work.
Help neededFrom your comment in the other thread.
Unable to verify your device or computer
1. Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2. Reboot
3. Sign in to the app store. -
Dear Sir,
I have macpro and iphone 4s. In fact, i tried many many times to make bluetooht is working between them but unfortuantely does not work. also i tried between by ipad and other devices i faced same problem. finally , i think this is factlry problem
please advice about this issue
Regards
AnmarThe iPhone will not connect to the Mac via Bluetooth, as it is not a supported protocol.
http://support.apple.com/kb/HT3647 -
Icloud log in with Apple id does not work from my mac when i try to run on photo stream
When I try to active photostream or sharing via icloud it does not work I get an errormessage that there is communication problems with icloud. I cant get around to administrate the stream from the Icloud site or via my imac directly. It has never worked!
yes, the apple id works for everyting else, but not for icloud. on my phone and ipad it is set up with the correct apple id and password. however, when i try to log on to icloud under system by clicking the icon the erromessag that i get is unknown apple id or password.
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Check for Rentals on Apple TV does not work
I have rented many movies in the past using Apple TV. I have not had a problem until now, right after I just updated my Apple TV software to the latest software v6.0 (6646.65).
Last night (9/28) I rented World War Z. Roughly 20 minutes into the movie, I stopped the move by hitting the menu button. This exited me from the movie and back to the movies rentals screen. I then rented another movie only a few minutes after exiting the first. I had no problem renting the second movie as I did not exit the movie once the streaming started.
A few hours later I went back to watch the move by selecting the movie. The rental option was still availabe. By selecting to rent the movie again and then selecting "Rent and watch now", the system told me I had already rented the movie and I should go to Settings->Downloads->Check for Downloads. This options does NOT exist in the settings menu; however, I found a similar option under iTunes Store->Check for Rentals.
This "Check for Rentals" option does absolutely nothing - or it doesn't show anything if it is doing something behind the scenes. It just shows the spinning lines. I waited all night for something to happen. I restarted my router and modem to make sure there was nothing wrong with networking. Again, I had just watched another movie all the way through with no problems. I sent Apple Support an email with my issue and they refunded my $4.99 for the movie rental.
So, tonight (9/29), I still wanted to watch the movie and I wanted to see if it would work. I went to the movie, selected to rent the movie and it gave me an optionsaying that I had already rented the movie and asking me if I wanted to rent it again. I selected to rent it again. I was able to watch the movie all the way through with no problem.
I ended the movie during the credits by hitting the menu button. I immediately went back to the movie to see if I could continue the movie since I should be able to watch this movie in the next 24 hours. The same situation happened again. I was told I could not rent the movie again, but to go to Settings->Download->Check for downloads. The "Check for Rentals" is doing the same thing.
So, my question is how do I fix this or is there even a fix for this situation? If I can't watch a movie without the fear of exiting the movie for whatever reason and not be able to return to the rented movie, I will not continue to rent movies from Apple TV. I enjoy renting them through Apple TV, but I definitely have multiple options (i.e. XBox Live, PS Network/Amazon, Redbox, etc.). I really want to understand why this is happening and if it's going to be fixed.
Thank you for any feedback!I have been working on this project for just one day. Other people have suggested logging out and then logging back in. I have had sucsess with this sollution today.
Check this thread as well.
https://discussions.apple.com/thread/5360214?start=0&tstart=0 -
Why the Apple products does not work with Adobe flash player?
Could be better if the Apple products work with Adobe Flash Player, I know that Steve does not like to work with them, but I think will be necessary soon.
From Adobe's own site:
*** NOTE: FLASH PLAYER IS NO LONGER BEING UPDATED FOR NEW DEVICE CONFIGURATIONS. FLASH PLAYER WILL NOT BE SUPPORTED ON ANY ANDROID VERSION BEYOND ANDROID 4.0.x ***
While Flash Player remains on Google Play for installation on Android devices that are certified by the manufacturer, installing Flash Player on an uncertified device may result in unexpected behavior and can potentially destabilize your device. A list of certified devices can be found at http://www.adobe.com/go/certifieddevices. Flash Player WILL NOT be supported on any device shipped with or upgraded to an Android version beyond Android 4.0.x
Further comments on what is the case on Android devices is irrelevant. Adobe has dropped further development of Flash for mobile devices and Apple has made no indications that they have any plans to do so themselves, so it is highly unlikely that there will ever be a native Flash player for any iOS device.
'nuff said on the matter. Regards. -
There is a new email address on my phone in the apple id password box. My password will not work. How did this happen and how can I change it back?
Of course your password shouldn't work on a different Apple ID. This can happen for many reasons, no worries, just sign out back back in using your own ID.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
IPad and apple tv does not work
MY iPad does not see apple tv in home sharing .. Every thing is on sharing but it just not seeing my iPad..
Welcome to the Apple community.
The Apple TV is not supposed to see your iPad. It is your iPod that sees the Apple TV, and when it does, it will display an airplay icon in the playback bar of the content you are watching. Tap the airplay icon, choose the Apple TV and the content will stream to it.
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