Apple TV doesn't like my MyBook.
I've transferred my MyBook WD drive to the USB port on the back of my Airport Extream. This was easy to setup, I can "see" it from my iMac & Macbook & can play videos (MP4 format) nicely. When I fire up Apple TV, it's recognised in iTunes, it can "see" everything in the TV programmes section but when I try to play programmes which have not been copied to the ATV HD, I get a message saying the format isn't recognised. If I sync the same programme to the ATV drive, it plays fine.... weird huh?
John.
Did you tell iTunes the new location of your files?
And is iTunes still running when you try to play them on the Apple TV?
I'm guessing the Apple TV is trying to play the files from iTunes but the files have moved and iTunes can't find them.
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Apple store doesn't let me change my region , it saids I have pending bank order , and need to complete my pending bank order . How can I cancel my bank order ? Or change my region? It's been like this for 3 weeks already and I cannot update any of my apps .
ThanksI account the same problem.
I can't cancel pendding orders and can't change my region. -
I have multiple iPhoto albums, so this move is pushing thousands of pictures to each library. Why doesn't this come with a "No, Thanks!" option since I've ALREADY ensured the MobileMe albums were captured? I've never seen Apple force an action like this!
Worse - According to http://support.apple.com/kb/TS4328, "photos you published to MobileMe from your library may be moved from their original events into a new event called "From MobileMe"." - so the forced move has probably scrambled my events in every library. The 'fix'? Search for matching photos and if not found, copy and paste into the desired event. It will take DAYS for me to recover from this undesired and ill-considered forced action.Load your backup from just before this and when you launch iPhoto click on learn more. Go back to iPhoto and in the iPhoto preferences remove all references to MM and do likewise in the system preferences
LN -
Apple TV doesn't show up in my iTunes devices list
Hey, I tried to post this question an hour ago but apparently my crappy 2.16 GHz intel 2 core duo iMac with 3 GB, 667 MHz DDR2 SDRAM can't handle anything else while it is pointing out in iMovie '09 that none of my HD video is stable enough to take advantage of the stabilization feature.
Anyway, here's my second attempt at seeking assistance for the most pressing of the many complications I am faced with as a Mac user.
I can no longer see my Apple TV in the list of devices in iTunes on my iMac. This happened after I downloaded the most recent software update for my Apple TV, and after my step-father-in-law hooked me up with a home entertainment system. I have noted below with "CHECK!" the tasks I have performed in my attempts to maintain a love affair with Apple:
Verify that you have the latest version of iTunes installed. CHECK!
Verify that you have the latest version of Apple TV software installed. CHECK!
Verify Apple TV is powered and properly connected to your television and you can navigate the Apple TV interface. CHECK!
Verify Apple TV is properly connected to your network and the network is properly configured. When configuring Apple TV, if you do not see your wireless network, exit the selection screen by pressing the Menu button then go back in and the software will rescan. DUMB THIS ONE DOWN, APPLE. HOW DO I VERIFY APPLE TV IS PROPERLY CONNECTED TO MY NETWORK? WHY NOT SAY, "CHECK THAT APPLE TV SHOWS UP IN THE iTUNES DEVICES LIST" AS A TROUBLESHOOTING OPTION WHEN SOMEONE SAYS THAT THEIR PROBLEM IS THAT THEIR APPLE TV DOESN'T SHOW UP IN THEIR iTUNES DEVICES LIST". THAT'D BE HELPFUL.
Verify network connectivity on Apple TV by playing a movie trailer in Movies > Trailers. CHECK (BUT *** IS THAT "BIG MAN JAPAN" MOVIE TRAILER ABOUT?)
Verify that the computer you are using can access the iTunes Store. CHECK!
If you're using Apple TV in a school or office environment, make sure Apple TV is on the same network segment as your computer (check with your network administrator) or else iTunes won't see Apple TV. NOT APPLICABLE
For more information on how to properly set up your Apple TV, see the Apple TV Users Guide. UH, I BOUGHT THIS THING 1.5 YEARS AGO. DO I NEED TO REALLY GO BACK TO THAT?
Restart iTunes (Quit or Exit and then reopen iTunes). CHECK!
Reconnect Apple TV to iTunes OH THANKS. THIS IS GOOD ADVICE. *** DO YOU MEAN BY RECONNECT APPLE TV TO iTunes?
If that doesn't address the issue, then:
Reset HOW?
Restart your computer. CHECK!
Rejoin network (wireless) and/or Restart your network router ***? HOW? WHERE TO I CLICK?
Reinstall iTunes OH SNAP! I'LL DO THAT IF NOBODY HAS ANY BETTER ADVICE.
If you have Mac OS X 10.5 (Leopard), click here for information on configuring Firewall. SHOOTSKIE, I WILL NEED TO GO BACK TO THE WEBSITE TO CLICK THAT LINK.
For Mac OS X 10.4 and earlier, make sure UDP port 5353 (Bonjour) is open on your firewall. If you use Windows Firewall, follow the steps here. SHOOTSKIE, AGAIN, NEED TO GO TO WEBSITE TO CLICK LINK, BUT I AM HOOKED UP THROUGH A WIRED CONNECTION DO I STILL NEED THIS STUPID PORT STUFF?
Otherwise, if you use other firewall software or hardware, check the software documentation on how to open UDP port 5353. IT IS SO COMPLETELY, RIDICULOUSLY LAME THAT "OPEN UP UDP PORT 5353" EVEN NEEDS TO BE PART OF THE INSTRUCTIONS FOR GETTING MUSIC FROM YOUR COMPUTER ONTO YOUR TV."
If you use Windows, try disabling services and startup items that may be conflicting. UHH, WHY WOULD I EVER HAVE WINDOWS? I SPEND 10-12 HOURS A DAY ON WINDOWS AT WORK, CRASHING MAYBE ONCE EVERY FEW WEEKS. I SPEND 30-60 MINS A DAY ON MY iMAC, CRASHING 1-2 TIMES A DAY. SERIOUSLY THOUGH, WINDOWS ***** TOO. TECHNOLOGY *****. PERIOD.Hi everyone. I am typing here on my brand new 24-inch iMac. So far it's great! However, the issue I had with the Apple TV is unrelated to the iMac itself, and I wanted to let everyone know what the solution was to my Apple TV issue.
Until early this Sunday morning when I discovered this solution, my iMac would not sync with the Apple TV. This problem began after the most recent Apple TV software update. I neglected to mention in my previous posts that my Apple TV was connected to the Internet via an Ethernet connection.
Prior to the most recent software update, I believe that my Apple TV communicated wirelessly with my iMac and via an Ethernet connection to the iTunes store. With the latest Apple TV update, the sync between the iMac and the Apple TV does not work if the Apple TV is connected to the Ethernet. My solution was as follows:
1. Disconnect the Ethernet cable from the Apple TV. Do not reconnect.
2. Restore Apple TV to the factory settings. I'm not in front of my Apple TV at the moment but navigating through the Apple TV menu to reset the settings was fairly straightforward for me.
3. After resetting the factory settings and following the instructions, I was able to see the Apple TV in my computer's iTunes, but I was stuck with the super old software version from summer '07 when I bought this thing (i.e. before you could rent movies or watch anything in HD on the Apple TV).
4. Look for the software update on the Apple TV (again, fairly intuitive by navigating the menu on your TV) and download/install the latest update.
5. If your problem was due to having your Apple TV connected to the Ethernet, I think this should do the trick! It should now show up on your computer's iMac and it should automatically start syncing your iTunes content although I did have to direct it to sync my photos.
p.s. Does anyone know how I can let Apple know that this issue exists with the latest Apple TV update? The guys at the Genius Bar at the mall I went to in Pleasanton, CA couldn't find any notes in their knowledge database about issues with the latest Apple TV software update and I think it's important that Apple knows about this.
p.s.s. I think Apple should make all of us, their consumers, more aware of how to let Apple know about these issues because this issue was so frustrating and throughout the whole troubleshooting process I felt very helpless and would have felt so much more positive about Apple if I just had a forum in which I could let Apple know I was having this issue (above and beyond this user forum through which I ended up losing much of my iTunes album artwork after following one person’s advice).
So if that forum exists, please let me know and let's brainstorm as to how to get more people like me to be aware of that forum so other people don't experience the same frustrations I have experienced.
p.s.s.s. I haven't tried reconnecting my Apple TV to the Ethernet in my home. While it will probably be slower to rent and download movies wirelessly, I don't care that much as I'm thinking I will start renting movies through Netflix instead and just use the Apple TV to watch my homemade videos on my TV.
But I am curious, why does Apple charge so frickin' much to rent a movie on the Apple TV? $4.99 for an HD movie? Everyone who has NetFlix tells me it is sooooo much cheaper and very easy to use. And to be honest, this makes me mad. Not that there is a cheaper option for renting movies/TV shows. That makes me happy. What makes me mad is that Apple charges so much to rent a movie when it doesn’t benefit them and it doesn’t benefit me. I think Apple does a lot of good things, but I think being able to rent (or even better, to subscribe to) media that you can watch (almost) instantaneously in your home is the wave of the future and still relatively new. If Apple wants to make money off of this service in the long term, they need to start by offering movies for super cheap, even taking a loss off the price they pay the production companies if they have to, because right now it's still all about adoption (i.e. getting as many people as Apple possibly can to think about renting a movie or *please please* a TV show through Apple ).
So I guess I feel like it's a lose-lose for Apple and me. Through Apple, to rent a movie (or *please please* a TV show) I will pay much more than I would with Netflix. But if Apple can walk away with an untarnished reputation after creating a special headphone input into their original iPhone device to make extra money out of nothing, then maybe they can do no wrong and we just need to keep blindly giving them our moolah? Can somebody please let me know how I could get a better job or at least a raise so that I can give Apple all of the money they are trying to squeeze out of me?
p.s.s.s.s. I am soooo sorry Apple, but the other day when I was at your store looking for the Firewire adaptor I needed to transfer files from my Firewire 400 on my old iMac to my new iMac via the Firewire 800 adaptor, I just couldn’t stomach the huge markup. I imagine you guys make a ton of money by ridiculously marking up your accessories over what one could pay elsewhere.
I know the rest of your consumers are happy to pay $50 for buying the cable in your store and I would like to apologize right now for using your in-store computers to search for the alternative pricing which I found for $19.99. I don’t believe any of your other customers saw me doing this, but if they did, please accept my sincere apologies. In the current economic environment, reputation is everything and it would be unfortunate for all of us if the Apple masses felt they were being taken advantage of.
Wow, I think I’ve got some issues with Apple that I need to work out. Anyone know a good therapist? -
Help. My Apple TV won't sync with my computer. I've done all the troubleshooting tips, but Apple TV doesn't show up in my Preferences under devices.
2. Reconnect Apple TV to iTunes.
Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.
I see no option to select "look for Apple TV's" in Preferences, and there is no device list at all in my sidebar.
3. If Firewall is on in Mac OS X (in the Sharing pane of System Preferences), make sure iTunes Music Sharing is selected.
There is no option to select iTunes Music Sharing in my System Preferences - see screenshot
I've updated all software, restarted Apple TV, my wireless router, and my computer. Both my computer and the Apple TV are connected to the same wireless network and both are operating properly. They just wont connect to each other.
Does anyone have any suggestions?FIRSTLY: bookmark following for further reference (it describes basic setup, both to link for syncing and to stream - from any computer.)
Apple TV (1st generation): Differences between syncing and streaming" )
Now as to your problem: If you check under "Computers" in the "Settings" menu you will most likely see the name of your iTunes library Greyed out. IF that's the case, you'll basically need to re-setup your ATV., you can do so as follows (instructions are intentionally over described, but basically your disconnecting then reconnecting your ATV1. Downside (which seems to come with all methods is that you'll have to resync all your media)
**A (not ideal but effective solution)
If ATV 1 had been working but suddenly 'disappeared" from iTunes sidebar
The following solution will almost surely work to regain your ability to Sync:
QUIT iTunes
Select "Computers" from "Settings" Menu.
Select your "greyed out" iTunes library.
This will bring up a window named "Disconnect from iTunes"
You're now given the choice to Cancel, or disconnect. WITH THE WARNING that if you disconnect any content synced with iTunes, will be erased. (in fact it will be removed from your ATV but not your computer)
Assuming ALL of your media IS on your computer, Go ahead and disconnect.
Follow instructions in the Apple doc above about setting up your ATV as a paired computer.
After you ATV gen1 reappears in the sidebar. Reset all your desired syncing preferences,
Begin syncing.
All will be fine again, (at least till the next time this occurs.) I've had to do this twice this year.
ALTERNATELY:
SHARING (a QUICKER, less destructive TEMPORARY solution (if you just want to play your media now)
You CAN set your computer to Share by following instructions in the same doc under the heading:
"How to connect to a shared computer"
HOWEVER, this will not allow you to sync info.
I've read alternate solutions on this board, one involved changing the name of your iTunes Library etc... you may wish to try this first (if it applies) https://discussions.apple.com/message/17943841?ac_cid=142432#17943841
What I'd like to know: What causes this problem... I'm suspecting iTunes updates, or any iTunes database issues or crashes. Or maybe too many visitors connecting to your other Apple devices (ATV 2 for example) or heck the weather in Guatemala... -
i m using apple mac pc, when we start windows 7 , apple mouse doesn't work properly it take to much time to gain signals from the pc and many times it not work but when we use mac it moves fastly and works properly. please suggest me.
thanks
ravi
<Email removed by Host>sounds more like Bluetooth rather than moue, but w/o knowing w/o posting mac model type/year we... will... not... know... what you have
All computers are personal computers, a PC though is also "non-Apple" in common usage.
Mac also is platform and OS.
Very confused reading what you are trying to tell us. -
Have bought a movie via apple TV and would like to have it available on my computer and ipod but it doesn't appear in the library on either. If I purchase a move from itunes via the computer it's available on both my ipod and apple TV. Can anyone help?
Simply download the content on the computer from the purchase history.
Downloading past purchases from iTunes. -
Apple TV doesn't work with HDMI Switch
Apple TV doesn't seem to work with my HDMI Switch. Tried every combination of cables. Tried switching all devices on and off at different times. Googled to see if anyone else has tried a switcher with Apple TV. All I know is: PlayStation 3 works just fine running through the switcher. Apple TV doesn't work at all with the switcher, only when plugged directly into the TV.
I only have one HDMI port on my Samsung HDTV and two HDMI devices (PlayStation 3, Apple TV). All my component slots are full and I already have a component switcher that's full, too. So HDMI is the only option for me.
Any ideas? Switcher claims to support HDCP... and it does do HD resolutions (PS3 displaying in 720p).I use this 5x1 switch from Monoprice and it works fine, switching 3 devices, which are then routed through my AV receiver's switch... Despite the convoluted hookup, I have not had HDCP handshake issues.
http://www.monoprice.com/products/product.asp?cid=101&cp_id=10110&cs_id=1011002&pid=2777&seq=1&format=2&style=
The nice thing about this switch is:
1. It works: no discernable loss in quality, switches relatively quickly, etc.
2. It's cheaper than many others, like Gefen, or even the Xtrememac (which is 4x1)
3. The remote has discrete buttons for each input, which is very helpful when setting up a universal remote like my Harmony 880. I can't tell from the Xtrememac picture if it's a direct input, or if you can only cycle through the inputs...
Good luck!
MacBook Mac OS X (10.4.9) -
Apple Mail doesn't support IMAP IDLE
I had started using Entourage for a while just for testing since I had reacently started using a new IMAP server and I wanted to see how all the different email software behaves differently so that I can know what everyone will expect to see. Probably my favorite feature of the IMAP4rev1 protocol is IDLE. This feature gives the client the ability to stay connected to server so that the second an email comes in, it is "pushed" to the client.
This is very different from the way that with POP3 and HTTPmail that you need to poll the server. Here's the real bummer for me though, my absolute favorite email client, Apple Mail, DOESN'T SUPPORT 'IMAP IDLE'!!!!!!!
I beg you Apple to please realease a new version of Apple Mail that supports IDLE properly so that the client can stay connected to the IMAP server.
Other not as important feature requests/bugs that I have:
* CRAM-MD5 authentication on SMTP doesn't work for me in Apple Mail even though my server supports it and it works fine in other email clients
* A three pane vertical view similar to Entourage/Outlook... It would just be a nice option
* Ability to hide individual IMAP folders aka Unsubscribe
* AND ONCE AGAIN PLEASE SUPPORT IDLE!!!
Now if I have this all wrong and there is some way to turn IDLE on that is a hidden setting, someone please tell me. I'd be interested in hearing what someone from Apple has to say about this missing feature. Thank you!
1.5GHz 15" PowerBook Aluminum Mac OS X (10.4.3) 2GB RAM, 60GB 7200 RPM HD, SuperDrive, iSightNo, all this does is download all of my emails and cache all of them locally (regardless of what folder they are in). I wouldn't want this to happen because I definitely have over 100MB stored on my email server.
IDLE is something entirely different... I'm still hoping to get a reply from Apple.
If anybody else is annoyed with this please file a feature/bug request/submit form at www.apple.com/macosx/feedback/ so that we can try to get this resolved soon via some sort of update. OS X 10.5 is still a ways away so I'd definitely like to see an update to 2.05 before we get to 3.0. -
We have purchased 5 apple minis and would like them all on one account, that way we can monitor the use of these units. They will be used strickly for a business application. Can I use one account in itunes or must i have multiple.
Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with. -
Hi Apple Team, I would like to change the iCloud account on my iPhone, however it says I must 'delete the account' before doing so? Does this mean that I delete the entire existing account, or just delete it from my phone specifically?
From the iPhone only.
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I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?
And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ? -
When I power up my iPad Air the Apple Logo comes up like it should then the lock screen only comes up for a second or less so I can't swipe it fast enough to get to the home page. The lock screen just disappears. I have to hit the sleep/wake or home button to bring the lock screen back up so I can swipe it. Have others found this situation with the iPad Air. I have an iPad 2 and it does not happen at all. The Apple store checked it out. One rep said to me this is unusual and had a tech check it out and they said this is normal. If the iPad is suppose to be user friendly, why this extra step to get to the lock screen? Are other owners of the iPad Air having the same problem? If so, what have you done to correct it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom -
When I try to turn on my homesharing on apple TV it says that either my apple id doesn't exist or the password is wrong. However, I've been using the id for almost half a year and I even changed my password and it still wouldn't work. What can I do to fix this?
Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.
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My husband and I share an Apple id but would like to have our own. How can we do this?
My husband and I share an Apple id but would like to have our own. How can we do this?
You can read how to create Apple IDs here: Set up an Apple ID in iTunes - Apple Support
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