Apple TV doesn't see iphone add remote greyed out

Hi There
Wife just got a new iphone, I have it synced/paired to her PC's itunes and also paired to my imac itunes which has our music collection (not syncing just have music set to manage manually). Have downloaded the remote app and it connects wonderfully to my itunes and hers but I cannot add remote on our apple tv the option is greyed out on apple tv.......I have checked the wifi network is the same on all, checked the fire wall settings are correct and pretty much everything else. On the apple tv screen it says to start by downloading the remote app which just in case I have done to my imac as well.....I am wondering if my issue is because the itunes library that is streamed to the apple tv is different to the one that the iphone is synced to (ie her PC)........one thing I have noticed is that apple tv doesn't appear on the devices list on her PC.......not sure why this isn't working but its driving me nuts have looked all through the discussions and can't find a solution

I'm not really sure what criteria is necessary for the remote option to show up on the tv, I'm surmising it's simply a fault (which I was hoping could be addressed by a restart). Another option would be a need for the tv to actually detect a wifi network before it enables this option, although mine works on an tv which is connected by ethernet and although that ethernet network is connected to a wifi network, I'm not sure the tv could know that.
The problems you now seem to be experiencing seem to be network related, and I wonder if you are now experiencing interference. You could try changing your wifi broadcast channel to see if that helps.

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Apple TV doesn't see iphone add remote greyed out

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