Apple TV error 3689

I'm getting this error whenever I try to sync with my computer. The apple tv shows up on itunes, but it won't sync with my computer. Only stream. My firewall is set to allow "all incoming connections". Can anyone help me with this?

Winston Churchill wrote:
Is this a new tv and you always get this problem or has it just started to occur.
adowney wrote:
I am getting the same error. I disabled Windows Firewall and it worked for a few days but I am now getting the error message again. Please let me know if you have found a resolution to this.
This isn't the new apple tv. I figured it out though. The IP address's need to match up in order to do it. For example, if my computers IP address is 192.268.2.3xx my apple tv's IP has to be 192.268.2.3xx. Once I changed them so that they were on the same address range then everything synced fine. I hope that this helps. Thanks for the help and if anything doesn't go right then I'll definitely be in contact again.

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Sync error(3689) /w new MBP to AppleTV(G1) & NO Firewall

I switched form Windows to a MBP and I get a Sync error(3689) from iTunes to my AppleTV(g1), there is no firewall on the MBP. I've tried resetting to factory load and it still fails. Funny thing is I can still Sync from my iTunes Windows box.

Update on problem with ATV(G1) and new MBP17 (Thunderbolt). Did a Factory Restore on the ATV which took it back to v1.1 and wiped all the content of the ATV. Then updated to current ATV software, then set up an entirely new sync connection to my iTunes Library on the MBP.
The selected a few items to sync on the MBP (so I could see results quickly, rather than waiting for a 55GB sync to fail). Clicked Apply. Then clicked Sync.
The sync then starts. It syncs one song. iTunes shows progress bar in the normal way. Then it hangs (progress bar stops).
Then I quit iTunes. It warns me that an Apple TV is syncing. But confirm quit.
Then reopen iTunes, and I find the ONE song is happily synced on to the ATV.
Immediately after restarting iTunes, it then (correctly) starts to sync again, picking up with the next song on the list.
But it then hangs again, after ONE song.
So, what do we know?
1) iTunes 10.2.1 on new MBP does correctly 'see' the ATV(G1) over both WiFI and Ethernet (I've tried both).
2) It is possible to correctly set up the ATV(G1) to sync with the iTunes Library on MBP. The ATV generates the Passcode and iTunes on the MBP accepts that Passcode in the normal manner.
3) But note here - iTunes asked for the passcode TWICE. Is this a fault?
4) iTunes happily accepts your sync instructions (either automatic or manual) and starts to sync.
5) It then hangs after one song (or a couple of photos).
6) On reopening iTunes it picks up sync where it hung up, but then only does one song.
A thought about an issue that may be part of the problem. I used Apple's Migration Assistant to set up my new MBP by restoring the contents of my old MP 8-Core's hard drive to the new machine from a back up on an Apple Time Capsule, using Apple Time Machine. (Basically, a 100% Apple-approved process for setting up a new Mac with all the data and settings from a previous Mac).
In EVERY other respect (email settings etc) this process has worked 100%.

TS4036 cannot sign in the operation couldn't becompleted.(com.apple.appleaccount error 403) showing in icloud i need a sloution

dear sir
i can't sing in to my icloud. showing the message as above
cannot sign in the operation couldn't becompleted.(com.apple.appleaccount error 403)
i need a sloution fo it as soon as i am waiting to you ar replay
thank you
mohamed haseef

Welcome to the Apple community.
Are you trying to create a new ID, how many ID's have you created already on that device.

HT5621 i have this error, cannot sign in the operation couldn't be compleated.(com.apple.ppleaccount error 403.)

i have I phone 4s facing this error, cannot sign in the operation couldn't be compleated.(com.apple.ppleaccount error 403.)

Welcome to the Apple community.
Are you trying to create a new ID, how many ID's have you created already on that device.

Itunes dll errors, APPLE SYNC error on bootup, sync error.....solution!

One brilliant guy came up with this solution in this forum and has worked on 5 straight PC's. The thing is, I found another thread that helped also. In addition to this, if you are getting the Apple Sync Error, or still have problems after doing this procedure, go into uninstall programs and remove the MobileMe application. It is appearing to be a major contributor to the errors with Apple Sync! Thank you for your help guys!!!!!!
Okay, we're going to uninstall both iTunes and Apple Application Suppport this time. When we reinstall iTunes, that should reinstall Apple Application Support as well. We'll take a few additional explicit precautions along the way too. Best to print these instructions out, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh 64-bit iTunes installer to your hard drive. (Don't run the install on line and don't start the iTunes install just yet.)
http://support.apple.com/kb/DL925
Now, quit QuickTime (if you have that open) and Safari 4.0.4 (if you have that installed and open). Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open.
Uninstall phase
Head into your "Uninstall a Program" control panel. Uninstall iTunes. Uninstall Apple Application Support.
(From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
Next we'll remove any leftover program files and folders.
(1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
(2) Open the "Program Files (x86)" folder.
(3) Right-click on the iTunes folder (if it still exists) and select "Delete".
(4) Staying in Program files (x86), find and open the "Common files" folder.
(5) Open the "Apple" folder.
(6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
Now empty your Recycle Bin and restart the PC.
Reinstall Phase
After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
Now start the install by doubleclicking the iTunes64Setup.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.

Thanks to all on this thread.. same problem, same solution.
This time it was on Win 7, the setup worked fine for awhile, and then SWMBO "did something" and it stopped working. Much debug later, found the log message and realized that there was a streaming problem, but could not figure out if it was the router, my wireless network (I'm using it tied to my existing wireless network) or what. New hardware, fully up to date firmware.. Argh!
I finally found this post, found the offending file ( ..\Users\xxxxxxx\AppData\Roaming\Apple Computer\Preferences\com.apple.iTunes.plist ) and simply moved it to another folder. Restart iTunes, and all is copacetic.
Clearly this is a software issue in iTunes, and is happening accross HW and SW platforms for better than 2 years now..
I love the device, but the only reason I have it is to drive the stereo. They should fix this one...

Why i cant sign in icloud .. (com.apple.appleaccount error 403.)

please help me..i cant sing in icloud .. (com.apple.appleaccount error 403.)

Are you using a Windows computer.

I need your error {com.apple.appleaccount error 403}

I need your help please as i has the below error {com.apple.appleaccount error 403} so how i can solve it to work in i cloud please i need a reply

Error: com.apple.appleaccount error 403
Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
It took less time to do that for me to type this lol.
NOTE: Original posted under poet68 id, that was me logged in as my customer. This was me "danowolf" discovery and solution developed with Apple support on the phone 9/26/2013

How can I fix apple tv error "this content requires hdcp for playback"

how can I fix apple tv error "this content requires hdcp for playback" I've done everything suggested in troubleshooting and still my apple tv don't work. I'm thinking on returning it, since it doesn't work.

Welcome to the Apple Community.
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports HDCP
Try the Apple TV with another TV

It's time to enter the Apple ID error: the operation couldnt be completed

It's time to enter the Apple ID error: the operation couldnt be completed

plz i can noto sign in to my apple id i se error the operation couldnt be completed

Apple tv error connectionmanager::invoke::

I get this error:
apple tv error connectionmanager::invoke:: Over and over can any one help me?

I uninstalled itunes 11 and installed itunes 10.6.3
You will have to delete the library file in my documents or my music before installing i tunes 10.6.3
Worked for me, itunes 11 has been the worst exprience i have ever had with apple. Made other avenues appealing. Last thing you want to do is come home and troubleshoot.

Apple TV error message HDMI doesn't support HDCP

Apple TV error message HDMI doesn't support HDCP

I ran into this problem and I re-started the Apple TV by holding down the Menu+Down arrow buttons, restarting my television and now i can watch everything.

Recently purchased a 2nd handed iphone 4 (that's all i afford) but when trying to create icloud account it give me "com.apple.appleaccount error 403" message. I am asking for support and advice.

recently purchased a 2nd handed iphone 4s(that's all i afford) but when trying to create icloud account it give me "com.apple.appleaccount error 403" message. I am asking for support and advice.

Did you already check this post?
Re: I am facing problem in signing in iCloud on my iPhone. when I enter my Apple ID, I got the message which is: "The Operation could't be completed. (com.apple.appleaccount error 403.)" Kindly solve my problem. I want to sign iCloud from my iPhone.worri

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

Why can't I import my phots's fom my digital camera? I get this error message The operation couldn't be completed. (com.apple.ImageCaptureCore error -9912.)

The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9912.)

The com.apple.ImageCaptureCore error may be a system issue. Try applying this updaters:
OS X Lion Update 10.7.5 (Client Combo)
OS X Lion 10.7.5 Supplemental Update
and then try again. Also try reformatting the memory card with the camera, take some test shots and try importing those photos. This is to rule out a card issue.

When i try to sign in to icloud with my apple id i get this error com.apple.appleaccount error 403

when i try to sign in to icloud with my apple id i get this error com.apple.appleaccount error 403

If you've already reset the password and changed your payment information, then the next best thing to do is call Apple directly and ask for iTunes Billing Support. Your account is likely disabled on their computers as part of their fraud prevention protocol. You may have to verify yourself as the account holder to get the account enabled again.
Good Luck!

Apple TV error 3689

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