Apple TV Error Message After Syncing

When I sync my Apple TV in iTunes, I get a small warning symbol next to my Apple TV's name in Devices section of iTunes. When I click on this symbol, I get an error message.
The error message says the following - "Tip 24: Fill Shapes with Any Image" was not copied to the Apple TV because it could not be found.
Now I have found out that Tip 24 was an Apple Quick Tip video podcast I downloaded well over a year ago. Once I watched it, it deleted itself automatically, like other podcasts do. In fact, since then, I am not even subscribed to this particular podcast because Apple has not made a new one for many months.
Keeping in mind, I downloaded and watched many of these video podcasts before I unsubscribed to them, I have had no problem with them, except this Tip 24 episode.
Some reference is clearly lurking in my system somewhere, so iTunes is trying to sync it to my Apple TV.
HOW DO I FIND IT AND DELETE IT? I have searched everywhere!! I have tried Spotlight searches, but can find no trace of it!? PLEASE HELP, it is doing my head in now!! LOL
Thank you.

Ok, I'm not very technical with this sort of thing, so if you or anyone could give me some easy to follow advise on how to do this maintenance to get this reference to disappear, I would be really grateful!
Thanks.

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    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
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    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
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    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine           0x00000001192c1c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine           0x000000011906fec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
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    0   libsystem_kernel.dylib         0x00007fff83cf2686 mach_msg_trap + 10
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    3   com.apple.CoreFoundation       0x00007fff86f89916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation       0x00007fff86f890e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO         0x00007fff8dd946e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO         0x00007fff8dd8c2ce CAPThread::Entry(CAPThread*) + 156
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    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
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    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001192d9ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
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    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
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    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001194542c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
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    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
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    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
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    2   libsystem_c.dylib             0x00007fff830436df usleep + 54
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    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 19:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.apple.CoreFoundation       0x00007fff86fc8f46 __CFSocketManager + 1302
    2   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    3   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 20:: IPCClient rcvr: FMClient.501.4446.140735100813696.1
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.extensis.cpp-core-framework 0x0000000129930169 GIPCReceiver::OSWaitForData() + 2975
    2   com.extensis.cpp-core-framework 0x0000000129924b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
    3   com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 21:: Agent IF Message Handler
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.extensis.cpp-core-framework 0x00000001299623ce GSemaphore::TimedWait(unsigned int) + 76
    3   com.extensis.cpp-core-framework 0x00000001299293f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
    4   com.extensis.ExtensisFontManagement.sdk 0x0000000129ef11d5 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
    5   com.extensis.ExtensisFontManagement.sdk 0x0000000129ef18f2 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
    6   com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 22:: IPCDataHandler for rcvr: FMClient.501.4446.140735100813696.1
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.extensis.cpp-core-framework 0x000000012992c3d1 -[IPCDataHandler handleDataFromSocket:] + 2197
    2   com.apple.Foundation           0x00007fff8a2b9532 __NSThread__main__ + 1345
    3   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    4   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 24:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 25:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib         0x00007fff83cf4386 __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff830437c8 nanosleep + 163
    2   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d78cb PluginMain + 1570155
    3   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158bf5b9 PluginMain + 1471065
    4   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d7c16 PluginMain + 1570998
    5   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    6   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 27:
    0   libsystem_kernel.dylib         0x00007fff83cf42aa __recvfrom + 10
    1   ServiceManager-Launcher.dylib 0x00000001150d65ec Invoke + 45721
    2   ServiceManager-Launcher.dylib 0x00000001150d5813 Invoke + 42176
    3   ServiceManager-Launcher.dylib 0x00000001150d4be0 Invoke + 39053
    4   ServiceManager-Launcher.dylib 0x00000001150d4c66 Invoke + 39187
    5   ServiceManager-Launcher.dylib 0x00000001150d030f Invoke + 20412
    6   ServiceManager-Launcher.dylib 0x00000001150d0616 Invoke + 21187
    7   ServiceManager-Launcher.dylib 0x00000001150d0cd7 Invoke + 22916
    8   ServiceManager-Launcher.dylib 0x00000001150d0f41 Invoke + 23534
    9   ServiceManager-Launcher.dylib 0x00000001150d361d Invoke + 33482
    10  ServiceManager-Launcher.dylib 0x00000001150d3775 Invoke + 33826
    11  ServiceManager-Launcher.dylib 0x00000001150d3fb2 Invoke + 35935
    12  ServiceManager-Launcher.dylib 0x00000001150d40ad Invoke + 36186
    13  ServiceManager-Launcher.dylib 0x00000001150c6d6b Login + 480
    14  ServiceManager-Launcher.dylib 0x00000001150ca7ad Login + 15394
    15  ServiceManager-Launcher.dylib 0x00000001150d4412 Invoke + 37055
    16  ServiceManager-Launcher.dylib 0x00000001150d6253 Invoke + 44800
    17  libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    18  libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 28:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001192d9ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 29:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001194542c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 30:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator         0x00000001001b9105 0x100000000 + 1806597
    2   com.adobe.illustrator         0x00000001001b8cde 0x100000000 + 1805534
    3   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 31:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator         0x00000001001b9105 0x100000000 + 1806597
    2   com.adobe.illustrator         0x00000001001b8cde 0x100000000 + 1805534
    3   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 32:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00000000ffffffff  rbx: 0x0000000000000001  rcx: 0x0000000000000001  rdx: 0x0000000000000001
      rdi: 0x0000000000000000  rsi: 0xffffffffffffffff  rbp: 0x00007fff5fbff730  rsp: 0x00007fff5fbff708
       r8: 0x0000000000000000   r9: 0x000000000000000f  r10: 0x0000000024810001  r11: 0x000000013886c38a
      r12: 0x00007fff5fbff7d0  r13: 0x00007fff5fbff7a0  r14: 0x00007fff5fbff750  r15: 0x00007fff5fbff75f
      rip: 0x00007fff82fa7670  rfl: 0x0000000000010286  cr2: 0x0000000000000000
    Logical CPU: 1
    Binary Images:
           0x100000000 -        0x101876fef +com.adobe.illustrator (691 - 16.0.5) <33643694-AE8E-D193-92FA-25940D71D475> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101aba000 -        0x1027ffff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102812000 -        0x102880fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1028d4000 -        0x1028d6fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x1028db000 -        0x102938ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x10295f000 -        0x1029c4ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x1029f2000 -        0x1029f2ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1029f6000 -        0x102b6ffff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x102b82000 -        0x10318afff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x103226000 -        0x103268ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x103270000 -        0x10336afe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x10340e000 -        0x10342dfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x103434000 -        0x10345cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x103463000 -        0x1037c7ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x103813000 -        0x103c59fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103cd6000 -        0x104dd4fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x104f95000 -        0x104ff5ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x104fff000 -        0x1050b7fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x1050ea000 -        0x105194fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
           0x1051bb000 -        0x1052fbfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
           0x10537a000 -        0x10547cfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
           0x1054c4000 -        0x105611ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x105685000 -        0x1058cefe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x105951000 -        0x105958fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x105962000 -        0x10598efff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x1059b1000 -        0x105a6efff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
           0x105ab8000 -        0x105b7dfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x105bcc000 -        0x105d95fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x105dd7000 -        0x1065aaff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x106662000 -        0x106763fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
           0x106777000 -        0x10679cffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
           0x1067d8000 -        0x10681efe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x10682b000 -        0x1068d9fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
           0x106916000 -        0x1069d2fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
           0x1069f4000 -        0x106d0afff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
           0x106dd6000 -        0x106df0ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x106df9000 -        0x106e12fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
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    Mick,
    It may be worth trying to uninstall, run the Cleaner Tool and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    Or, you may try Customer Care,
    http://helpx.adobe.com/contact.html
    or Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    or this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup

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