Apple TV Freezing

Anyone else having the problem with the Apple TV freezing? It seems to just get stuck on certain songs when i try to play them and then the only option is to do a soft reset or pull the plug. The display does not change but I can see the LED blinking when i try to use the remote.
It happened three times the other day when i was trying to enjoy my new toy.
dell   Windows XP Pro  

It appears that particular specific files can be troublesome when synced to AppleTV. I suggest finding the most recent files you have synced and remove them from sync.. Try syncing again. Then, restart the AppleTV.
If it still freezes, remove all content from sync and access files only by streaming. This should fix it.
If it does, be careful what you sync, particularly with your own created (or transcoded) video files. Also, send a report to Apple on the feedback page.
If it does not, ask for more assistance from Apple.
I would imagine we are going to get some fixes when the next software update comes along.
Cheers.

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