Apple TV frozen

Okay ya'll... I got a doozy.
I picked up my Apple TV not even 24 hours ago and I loved it for the first 6 hours of using it and playing all of my media. Then it froze up on me at the start menu and would not respond to the remote (the led on the front changes colors when I push a button though).
I tried a few things. Unplugging (no good), reset (won't respond) and the factory reset (again, does not respond to the remote other than the led changing colors). I even did all of the above after removing sync from the computer side.
Should I just return and try again later?
a1218   Other OS   Windows Vista is the PC it syncs from but I also use my Macs for other content

Okay ya'll... I got a doozy.
I picked up my Apple TV not even 24 hours ago and I
loved it for the first 6 hours of using it and
playing all of my media. Then it froze up on me at
the start menu and would not respond to the remote
(the led on the front changes colors when I push a
button though).
I tried a few things. Unplugging (no good), reset
(won't respond) and the factory reset (again, does
not respond to the remote other than the led changing
colors). I even did all of the above after removing
sync from the computer side.
Should I just return and try again
later?
a1218  
Other OS   Windows Vista is the PC it syncs from
but I also use my Macs for other content
I got my ATV just few days ago and it seams I am going through the same issues. My main problem is ATV gets stuck with the apple logo showing and the led is flashing yellow! I tried all the ATV manual suggestions and all the tips of unplugging the power and HDMI connections of which seamed to work some times while mostly don't. It seams that atv behave normally when I leave it long enough to cool, but shortly after using it again same problems come back. Is this something to live with? Or there is something I am missing? I will appreciate your help.
  Other OS   Windows Vista

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